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“Good service” 4 of 5 stars
Review of Victoria Sapa Resort and Spa

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Victoria Sapa Resort and Spa
Ranked #8 of 52 Hotels in Sapa
Certificate of Excellence
Singapore, Singapore
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good service”
4 of 5 stars Reviewed December 2, 2012 via mobile

The resort positions itself as a top notch hotel in sapa, which I have to admit their service is pretty good. They were able to provide us with a room at 8am even though check in is at 2pm. When we reached the resort they served us with hot towels and drinks. There is also a very well maintained five star wash room beside the reception for tired travellers to wash up. However I felt the single beds could have been bigger. Nevertheless staff were really friendly, breakfast was good.

  • Stayed November 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank fattyliver1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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978 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Vietnamese first
  • Any
English first
Malibu, California
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 1, 2012

The Victoria Resort is where you'll stay if you take the Victoria Express to Sapa from Hanoi. This hotel was very nice and what you'd expect for a "Resort and Spa". Rooms were clean and well appointed, staff was friendly and very accomodating, spa offered many amenities including a heated pool.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank TAGit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed November 30, 2012

Had a great trip to Sapa on the overnight train, which is very expensive if you book a two berth. Train is old and rattles a lot but that was part of the adventure. Hotel was very nice, meals exceptional. The staff at reception weren't over friendly, but the rest of the time there was good. Had day tour from hotel with lovely guide, her name was Mo. Rooms were warm and clean , bed was very comfortable.

Room Tip: Was a great experience, well worth it. Just be aware that the train trip is overnight and expensive...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Cazz1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 25, 2012

Easily the NICEST hotel in Sapa, comes with train carriage for guests only. Great views and very nicely made rooms, gardens. Need to walk a little to get to the restaurants but it's worth it. has heated pool, tennis courts, gym, spa etc. What was unique to me was a lady making traditional costumes right there in the lobby.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank trek5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
146 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed November 24, 2012

We had a room on the third floor overlooking the gardens. It had a nice balcony but because the hotel was burning very smelly wood on a open fire - in the middle of the dining room - it was not nice to sit on and the smoke pervaded everywhere, even the bedroom through closed doors. As the water is not potable, even for teeth cleaning, the provide you with a small bottle per person per day. If the weather is clear you can see down onto the town (very commercialized). The spa is very pleasant and the staff there good. One visit sufficient.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank JMarpleInc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NH
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 23, 2012

We spent two days in Sapa and sadly it was foggy the entire time. The hotel is a nice location just on the upper edge of town. Surely the views are great. It has a ski lodge feel to the lounge area with fireplaces, overstuffed leather couches and chairs. The dining room is large and light. The food was good with many choices. I would return here again, for sure.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jmcdawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maryland
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 22, 2012

We took the Victoria overnight train from Hanoi to Lao Cai and then stayed one night at the Victoria Hotel. The hotel was very clean, the room was well appointed; our only complaint was the noise from construction nearby that started early in the morning and lasted late in the day, realizing of course this is not something the hotel has any control over. We were on the second floor with a courtyard view that was very nice. Breakfast was very good with lots of western choices.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank kentislandwanderers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Victoria Sapa Resort and Spa

Property: Victoria Sapa Resort and Spa
Address: Xuan Vien Street, Sapa 84, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Sapa
#4 Romantic Hotel in Sapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Victoria Sapa Resort and Spa 4*
Number of rooms: 77
Official Description (provided by the hotel):
Victoria Sapa Resort and Spa is unique 4 star with international standard, is located in one of the most beautiful and unspoiled locations of Northern Vietnam, (1,600 m), 380 km Northwest of Hanoi, among the highest peak Fan Si Pan (3,143 m), 38 km from Chinese border and 34 km from Lao Cai railway station. The Victoria Sapa Hotel is reachable by Victoria Express Train, which departs 6 times a week from Hanoi to Lao Cai and Laocai to Hanoi. In December 2015 the Luxury Victoria Coach will be launched from Hanoi to Laocai with 6 trips/week. ... more   less 
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Also Known As:
Victoria Sapa Hotel Sapa
Victoria Hotel Sapa
Sapa Victoria Hotel

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