Booked with Sapa package tour.
The room was dirty, damp and smelly. The bathroom was filthy with little hot water and no water pressure, towels and linen not clean.
Drank the water that was supplied in the room and then was charge 3 times the street rate for it - no drinking water supplied at all.
Ordered drinks at dinner to be told that there were none available only soft drink. Food was very average.