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“Don't go in the cold months”
Review of Sapa View Hotel

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Sapa View Hotel
Ranked #58 of 73 Hotels in Sapa
Reviewed February 8, 2012

This is a nice hotel and probably has a great view but we went in January and it was really cold with a thick fog, visibility 75metres.
We'd booked a superior room and the room was good with a balcony, presumably to enjoy the view in better weather. There was a fire in the bedroom, which a charming 15 year old did his best to get going but all we managed was a small pile of smouldering ash which gave no heat and made all our clothes smell of smoke. All the hotel staff were wearing coats and scarves as we also were. The saving grace was the electric blanket on the bed where we huddled watching old films on TV!
Having said that, most of the other travellers we met told similar stories so I don't know where would be better. The hotel staff were very pleasant.
The advice is - wait until spring / summer to go to Sapa!

Room Tip: If you go in good weather, get a room with a balcony
  • Stayed: January 2012, traveled as a couple
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1  Thank 60stillgoing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 - 113 of 172 reviews

Reviewed January 19, 2012

This hotel is based in a town in the mountains, staying in the middle of Vietnam’s winter it was a very chilly experience outside. The beds were fitted with electric blankets and the rooms had fire places. Included in your room fee is fire wood, when noticed reception would send someone up to light the fire. This took quite some time so I suggest you ask before you are heading to sleep in order to have the fire going through the night.

The room we were staying in was located upstairs and on the outer deck. You are unable to enter the hotel without removing your shoes, due to the muddy environment of most trekking that takes place in the region. However, the slippers and rubber slip-ons provided were not adequate against the water puddles between the stairs and the entry to the room. As a result every time we left our room we got wet feet, or wet socks. This was very annoying for the day ahead walking up trails with wet socks.

Overall, the experience was satisfactory with only a few minor improvements necessary for a better experience in the future.

Room Tip: Ask for a room located in the main building if possible to avoid having to walk outside in the wet w...
  • Stayed: January 2012, traveled with family
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Thank AusGirl2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2012

I would imagine that on a warm and sunny day, this hotel would be perfect, but the fact that there is not electric heating in the room took away from the experience.

We did not shell out for a view which meant our room was even colder as it did not get direct sunlight. When we got there in the morning, (you pretty much have to pay for early check-in as we were quite exhausted from our night-train ride) we saw that the only heating source was a wood burning stove in the corner of the room. A sign also indicated that after the first two bundles of wood, a charge of $3 per bundle would be charged! I would understand if there was an electric heater and they charged for the rustic feeling, but after a bundle's worth of wood all we got was a smoky smell and not much heat. We opted out of burning more and stuck to the electric blanket at night.

It's too bad such a basic element ruined what could have been a great hotel experience as the hotel itself is in quite good shape and the views are amazing.

Room Tip: Worth it only if the weather does not warrant heating. Rooms with a view are more expensive, but po...
  • Stayed: January 2012, traveled as a couple
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Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2012

We were at Sapa View hotel during our trip that arranged by our hotel in Hanoi and we all were happy with rooms, services.

Room Tip: Take the Deluxe room with balcony to have great view.
  • Stayed: December 2011, traveled with family
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2  Thank River S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2011

This hotel is just out of the main tourist section of town. It has marvellous views - enjoyed from most of the rooms and from the restaurant. The rooms are spacious - wooden floors as well. It is relatively new. The staff members were fantastically helpful. My daughter became sick at the end of our stay - and the staff were so very helpful and caring.

  • Stayed: December 2011, traveled with family
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2  Thank Jude G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2011

Booked this hotel after the earlier comments here.
Knowing that Sapa can be a pretty damp place in winter, we were looking for a relatively newer hotel to stay in to minimize the chances of getting that moldy smell.

Rooms:
Pretty good! We had specifically asked for a room with a great view on the higher floors.
We got the 5th. Quite a bit of a climb (no lifts) after a day of hard trekking. Even worse on our last day after the soreness has set into the legs.
But the room itself was great! Double balconies with a fabulous view (if not for the constant fog).
Clean, with a decently sized bathroom. Could do with a little more water pressure in the showers though.
Bed was comfortable, and a cute little fireplace, which they light up as you are out for dinner everynight.
I see where the others come from about the cold. We were prepared for it. Had on a sweater, and with the fireplace on in the evening and the thick blankets provided, we didn't find it too uncomfortable.

Service:
Was pretty ok.
They do try their best, with the counter staff moderately friendly. The lady at the counter in the mornings was great, along with the older gentleman. They have a shoe cleaning service (unexpected) which was greatly appreciated, after a day of trekking in the extremely muddy paddy fields, along with some buffalo chocolate(as our guide calls it). About 50000 dongs (about 2.5 usd) per pair. Left it with the staffs about 5pm, got it back by about 10am the next day. Reasonably clean enough to wear. And Dry!
Had a little hiccup with our laundry though. Was suppose to get it back by about 12 noon. Had to chase them a couple of times as we were checking out. Received it just 30 minutes before we were to leave for Lao Cai via private car (6pm). Clothes were not really clean (mud still visible) and damp.
Made a complaint and we were not charged for the laundry, as well as for the 2 pairs of shoes cleaned.

Note: They do charge a 50% rate for late checkouts, and the private car to Lao Cai is about USD30 per car (small bus), which we opted for instead of the usual bus transfer at about USD3 per person.

Food:
Breakfast was decent. Buffets when there are more people around, or ala carte buffets from menu when just a couple of rooms were occupied. Pho was lacking in quality, but other items were good enough to fill up on for a day's trek ahead.

Location:
Excellent view. In fact, saw a couple of bus groups stopped right infront of the hotel for a few seconds, for the passengers to point their cameras out to snap a picture.
Was slightly further away from the main town area. About 15 minutes walk to the square, and another 5-10 minutes to the wellknown Boutique Sapa Rooms restaurant or Red Dao restaurant (both excellent).
Had a couple of convenience provision shops about 5 minutes walk away.
Would recommend carrying a small torch as there is a small stretch of road (about 15 metres) which is unlit (no shops), just before the hotel.

Room Tip: Higher floors are great for view, but no lifts!
  • Stayed: December 2011, traveled as a couple
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4  Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2011

We had organised a hotel transfer and they were waiting for us at the train station. We did however have a long wait in the minivan as they were waiting for another train to arrive.

As we were in early we were offered breakfast at a discounted rate, use of a shower and bag storage until our room was ready. Fortunately for us a room became available just after we finished breakfast. We were offered a room on the 5th floor and also told that there were no lifts so would have to climb the stairs. We took the offer and the view from our room was amazing. We were really fortunate to have good weather so visibility was good and it enabled us to take in the wonderful scenery. The room had two balconies!

The staff were very efficient and friendly and went out of their way to provide assistance. They also helped us when we needed to change travel arrangements by allowing us to use the phone to make several calls - all without charge :)

The room was very clean and comfortable. At night you can have the fire lit in your room and the bedding was warm enough for the cool nights (in November). A buffet breakfast is included.

  • Stayed: November 2011, traveled as a couple
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4  Thank GivemeaGumTree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sapa View Hotel

Address: 041, Muong Hoa, Sapa 020, Vietnam
Location: Vietnam > Lao Cai Province > Sapa
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #58 of 73 Hotels in Sapa
Price Range: $24 - $47 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sapa View Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
Overlooking the breathtaking Muong Hoa valley, the Sapa View Hotel offers competitive rates for rooms with views of Mount Fansipan, the last major peak in the Himalayan chain and Indochina's highest mountain. Less than a five-minute walk from Sapa town's main shopping and restaurant area, Sapa View remains quiet and just off the beaten path. Wooden furnishings combined with locally-made decorative handicrafts provide a decor that is both modern and culturally specific to the area. With over fifty photographs and detailed descriptions of local customs lining entrances and hallways, Sapa View serves as a convenient gallery museum for its guests. Room amenities include bathrobes, a fireplace or electric heater, electric blankets and hair dryers for cold winter months, as well as flat-screen cable TVs, safes for valuables, tea/coffee/minibar and WiFi. Sapa View also offers a restaurant, bar, terrace, massage, bike rental, car hire services and free parking. All travel arrangements can be made through the hotel, including trekking and homestays in ethnic minority villages. Please inquire with the hotel for a full list of services. A partnership was recently made between Sapa View Hotel and the Sapa O'Chau community development project, which supports education of children and families from local tribes. As a guest of Sapa View you may support their efforts by responsibly purchasing from the craftstore or by scheduling a guided trek. There are also opportunities to volunteer during your stay. ... more   less 
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