Chose this hotel as the photographs were appealing. It turned out to be run down with the rooms smelling musty along with the bed and pillows. There was no lighting along the terrace to our room, rain was leaking through the roof into the stairwell and the access areas were very grubby and dirty. Little English was spoken by the staff and they seemed very disinterested in their job. There are many hotels in Sapa so much better than this one and following our bad experience here we were fortunate to find the Sapa rooms nearer to town which was ahaven with wonderful staff and fantastic food.