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“Friendly and helpful”
Review of Hai Chau Hotel

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Hai Chau Hotel
Ranked #5 of 18 Hotels in Chau Doc
Siem Reap-Cambodia
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Friendly and helpful”
Reviewed December 10, 2012

I been working for few adventure companies, and travel a lot with my group, Chau Doc is boundary city Cambodia and Vietnam, We stay like more than 30 times, Staffs are amazing Nhia is the receptionist, Was great person. Rooms are very clean.

Room Tip: #201 Great room, and #202 with balcony
See more room tips
  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aki P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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171 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
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English first
Zurich, Switzerland
Level 4 Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 2, 2012

We stayed one night at the Hai Chau Hotel as we took the boat to Phnom Penh the next morning. The hotel is very well located for a stroll through the market and the town centre, and even the Victoria Hotel can easily be reached on foot (for a nice cocktail and a lovely sunset). The boat dock is just a short walk down the road (the hotel charges $ 25 for a ticket to Phnom Penh whereas the boat company states $ 24 on its webpage). The superior double room was spacious enough and clean. However, there was a very unpleasant smell in the room. The other downside of this larger room is that it gets very bright in the morning as there are no night curtains (however, in order to catch the boat you have to get up early anyway). Staff is friendly and helpful; we received a warm welcome with a nice welcome drink.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vin3berg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zug, Switzerland
Level 6 Contributor
150 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed September 13, 2012

We got to Chau Doc to stay for 1 night before taking the boat to Phnom Penh.

We have chosen the Hai Chau hotel as it is close to the docks and good value for the price of a room.

Pros:
- Close to the docks for the morning boats
- Friendly staff
- Nice clean rooms

Cons:
- Wifi was not working (had to check the reservation and pick up for Phnom Penh)
- Bathroom needs an overhaul, the bathtub/shower was leaking and the edges were covered in mould.

The best was that they mixed up something with another reservation and told me on arrival that the room was already payed. We fixed this the next morning and payed the room. Everything else was just fine for the night we stayed.

Stayed September 2012, traveled as a couple
Helpful?
Thank Berickus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luton, United Kingdom
Level 4 Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 8, 2012

We had a night in Chau Doc on a G Adventure tour. There isn't a lot going on in this town, we struggled to find a bar or restaurant and ate in the hotel, which was ok, but nothing special. Breakfast was ok, albeit basic.

The room was a very odd shape, but the bed was comfortable enough and there was a good shower too.

We went on river tour which I'd recommend, great to see how people live their lives on the water.

  • Stayed September 2012, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank d4vealex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level 6 Contributor
1,464 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 631 helpful votes
Reviewed September 7, 2012

We stayed in the Hai Chau Hotel for just the one night as part of our G Adventures trip through South East Asia.
Like Chau Doc itself, this hotel has few frills but what does set it apart is the magnificent service. it is so friendly and the staff will help you in any way they can.
It is very well located, right near the main market and around the corner from the central square.
The rooms are tiny, tiny, tiny but clean with a/c so no problem there!
Breakfast is very basic and a little pricey by local standards.
Make sure you do the Motorcycle Tour of Sam Mountain at sunset which the hotel will help organise for you, it is magnificent up there and you really get a taste of local life on the 45 min drive to and fro! To be honest, there is not a huge amount else going on in Chau Doc. its a nice place to stop for a day, but maybe not much longer!
In short though, this is a decent hotel for a short stay, if you're in Chau Doc I would have no hesitation about staying here.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bozeman-Dublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level 4 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 14, 2012 via mobile

We arrived, with our 2 young kids from the Hang Chau boat from Phnom Penh, and thankfully they had an available room.
The young chap at reception was really helpful, and asked where we going the next day (to Ha Tien and then on to Phi Quoc). He mentioned that he had another family stating who were making the same journey, he introduced us and as a result we arranged to share a minivan.
Breakfast after a comfortable night's sleep was good and when we left the kids were given a bag of sweets - great service, I thoroughly recommend Hai Chau.
One word of warning in Chau Doc is that it closes early, you need to have dinner by 8ish, or it's Pringles for dinner

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eezypeazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoi An, Vietnam
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 1, 2012

We stayed here for a night before taking the early morning speedboat to Cambodia. The hotel staff were extremely efficient at helping us organise our boat tickets and very accomodating with our three children, rearranging beds to suit us. They also presented us with a lovely breakfast all wrapped up to take with us in the early morning. Heartly recommend this hotel.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donntravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hai Chau Hotel

Property: Hai Chau Hotel
Address: 63 Thuong Dang Le Street, Chau Doc, Vietnam
Location: Vietnam > An Giang Province > Chau Doc
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #5 of 18 Hotels in Chau Doc
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hai Chau Hotel 2*
Number of rooms: 34
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