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“paradise in paradise”

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The Bali Dream Villa & Resort
Ranked #37 of 297 Specialty Lodging in Canggu
Certificate of Excellence
Reviewed January 7, 2014

This has to be the best place i have stayed in ever.
We arrived here and had booked a hotel room, my partner was very sick and we just needed to get him rested. Our room was fabulous, with a balcony and super comfy bed. Bathroom huge and a bath. It is surprising how even in this humidity a bath is great. The staff were super helpful and organised a free shuttle to a pharmacy to get supplies. Then, while he was sleeping i explored. I borrowed a hotel bike and cycled around 3 local beaches. Canggu is old style Bali still, with enough to do but some may think remote.
Echo Beach is a surfers paradise with cafe restaurants on the beach where you can watch or show off! There are shops, a surf school, souvenirs, a temple or 2 and laid back.
As Ray was still sick we upgraded to a private villa with pool, twice the price but made our holiday. Nothing was a problem for the staff, always smiling, didn't hover for tips but very happy when given. I really just felt very spoilt, the facilities were spotless, pool amazing, locked garden space.
I am not a 5 star traveler so maybe I appear easily pleased but I cannot fault this place for service. The Spa is worth a little more than out of the resort (if $8 worries you!) as the quality of massage is wonderful. I will stop gushing gloriously, just stay here, I'm coming back.

Room Tip: If you can splash out get a private villa, it is worth it.
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  • Stayed: January 2014, traveled as a couple
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1  Thank moaiisle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thebalidreamvillasem, Director of Sales at The Bali Dream Villa & Resort, responded to this reviewResponded January 8, 2014

Dear Valued Guest,

Warmest greetings from The Bali Dream Villa Resort Echo Beach Canggu.

Thank you very much for taking your valuable time to post your comments on Trip Advisor regarding your recent visit to The Bali Dream Villa.

We are so happy to know that overall you have enjoyed your stay with us. Your detailed feedback on certain service areas of the villa is extremely useful and indeed very encouraging for my team members to keep working hard to exceed our guests’ expectations.

We do hope that we will have another opportunity to welcome you back to our villa with better impression on your next visit.

Warmest Regards

The Management

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137 - 143 of 222 reviews

Reviewed January 7, 2014

I enjoyed my 2 night stay with my family. The rooms were very big, clean, well equipped and beautifully decorated with some Balinese touch to it. However, there are many insects(worms,mosquitoes,etc...) in the villa. we once even saw a huge lizard hiding behind the bench.The swimming pool was big enough for a bit of a swim and we had a good time soaking ourselves inside.

The service provided by all the staff were friendly and professional.There are personal touches to the service they provide. Lovely!

The biggest let down is the restaurant.Thought the menu is filled with many choices, many of the dishes are unavailable during our visit. Most of the desserts were not available for us as they ran out of bananas(about 3/4 of the desserts contain bananas). During both dinner, we waited for almost a full hour for the food to be served.If you are having a meal in the restaurant, go for their local dishes and avoid the international food. The international dishes are below average in quality,above average in price.

In conclusion,my family and I enjoyed the hospitality provided by the resort.we would still visit them again because of the quality of the villas and excellent service provided by the staffs. Insects are not really a problem for us personally as my family and I are not entomophobic. We do not usually have our meals in the hotels we stay(except for this trip due to unforeseen circumstances) therefore the bad experience in the restaurant does not bother us much either.

Room Tip: Get the villas!
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  • Stayed: January 2014, traveled with family
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1  Thank XJLin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thebalidreamvillasem, Director of Sales at The Bali Dream Villa & Resort, responded to this reviewResponded January 8, 2014

Dear Valued Guest,

Warmest greetings from The Bali Dream Villa.

On behalf of The Management and staff of The Bali Dream Villa please allow me to express my sincerest apologies for the inconveniences you experienced regarding the mosquitoes, insect in the garden issue during your recent stay with us.
Our Villa concept is natural consist of Green look in tropical plants , and wooden furniture, we are so sorry if you are not comfortable . We tried taking action the bathroom leaking and followed up done by project team. .
Thank you also for the suggestion if the breakfast menu for your part monotones, but everyday our professional staff already try to refresh the breakfast menu with variety without decrease the hospitality standard and taste .
Please rest assured that we are taking your comments into high consideration. I have noted your comments and immediately shared with all the heads of department concerned for their awareness, follow up and further action to avoid any occurrence in the future.

The full guest's satisfaction is our top priority in our business development, we really commit to maintain and improve it. Your detailed feedback on the above matters is extremely useful and indeed very encouraging for my team members to keep working hard to exceed our guests’ expectations.

Thank you again for sharing your experience with us and should you have further inquiries, please do not hesitate to contact us at any time.

Warmest Regards

The Management

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Reviewed December 23, 2013 via mobile

The place to chill. Just kick back in your private villa and your own pool. The staff are great and very friendly.
And it is just a quick bike ride to Canggu. The same Bali mistakes just need to keep up with maintenance. But overall if you need timeout and relax, this is the place. Food and Massages reasonable for place this good. The wifi need's to be fixed didn't work in villa. But just go to front office it works fine there.

Stayed: December 2013, traveled as a couple
Thank Tgland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thebalidreamvillasem, Director of Sales at The Bali Dream Villa & Resort, responded to this reviewResponded December 27, 2013

Dear Our Beloved Guest,

Warmest Greetings from The Bali Dream Villa Resort Canggu.

Thank you for sparing time to post valuable feedback regarding your recent stay with us on TripAdvisor.com

We are very delighted to hear that you enjoyed your holiday with us. It is really motivating us to maintain and improve our products & service to our valuable guests.

We do hope that we will have another opportunity to welcome you back to our resort with better impression on your next visit.

Warmest Regards

The Management

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Reviewed December 10, 2013

Considering all those good reviews, we are sadly to write this unpleasant experience during our stay. First of all, they gave us mislead information about the airport pick up. We pre-booked two airport pick ups the day before our stay and they told us, on the phone, that they demand $10 for the second pick-ups. But when i have arrived at the hotel, they told us that it's $15. It's not about the money, but it's about showing their lack of management . Secondly, we have asked for a room with balcony for 2 nights, but unfortunately they gave us a stuffy room on the first day. Thirdly, we took the shuttle to go to Echo beach. After we arrived there, the driver promised us to pick us up again few hours later at the exact place. But after waiting for almost an hour with a crying baby on a hot day, the driver never showed up, then we decided to hire a car to go back to the hotel. Oh, it's not the end of the drama! Another drama happened on the second night during our stay, there water pump didnt work! So, we couldnt use the toilet whatsoever. They offered us to use ONLY the toilet at the villa, but they didnt let us to move to the villa 4 hours before our check out time. At the end, they didnt offer us any refund as well. It is very disappointing, we must say. On the other hand, we certainly were happy with the food and staff friendliness.

Room Tip: Make sure you get the room with balcony
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  • Stayed: December 2013, traveled with family
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Thank Seravina k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thebalidreamvillasem, Director of Sales at The Bali Dream Villa & Resort, responded to this reviewResponded December 27, 2013

Dear Mrs. Seraniva,

Warmest greeting from The Bali Dream Villa Resort Echo Beach Canggu.

I am really sorry to hear that your stay with us didn't entirely meet your expectation. Please allow me to express my sincerest apologies.

I have immediately shared your comment with the head of department concerned for his follow up.

Please, rest assured that we have taken your comments into high consideration and immediately shared with all the head of department concerned for their awareness, follow up and further action to avoid any occurrence in the future.

Thank you again for sharing your experience with us and it is our hope that you will give us the opportunity to better serve you in the near future.

Warmest Regards

The Management

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Reviewed December 2, 2013

I recently stayed here for 6 nights and was not disappointed. The staff where very friendly and always willing to go out of their way to help. The room was nice, clean and well maintained.
The resort is quite remote, for Bali, but it's just what I wanted and needed. As I have been to Bali before, I was not interested in daily activities and just wanted to relax. The staff where very respectful of this and understood this.
I did venture out a few days to Seminyak, which is only a 40min taxi ride away, so close enough if want to shop. And a short 20min walk to a beautiful beach (Echo Beach) or free car to the beach as well.
There is only two very small things that are a negative for this resort. And it really is just picky, so not a really big deal
1). There is a small swimming pool which is surrounded by beautiful gardens but it is right next to the restaurant. It would be nice for the swimming pool to be away from the restaurant so people sitting in the restaurant where not looking on someone swimming.
2). On a couple of days a staff member put a mosquito coil on my balcony. It would have been nice that every night they but a mosquito coil on my balcony instead of just the two.

Room Tip: If I where to stay again I would choose a villa instead of a deluxe room. However, the deluxe rooms...
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  • Stayed: November 2013, traveled solo
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1  Thank TimSil777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thebalidreamvillasem, Director of Sales at The Bali Dream Villa & Resort, responded to this reviewResponded December 6, 2013

Dear Our Beloved Guest,

Warmest Greetings from The Bali Dream Villa Resort.

Thank you so much for taking the time to write a review of our resort on TripAdvisor.

We are delighted to know that you enjoyed your stay and that you were satisfied with the services rendered by my team of warm and friendly Balinese staff.

We have noted some points from you and please rest assured that appropriate action has been taken by our Department concerned and we will definitely continue to improve our service to make your next stay with us will be at a higher level of satisfaction.

Thank you once again for your comment, Look forward to personally welcoming you again in your next stay with us.

Kindest Regards

The Bali Dreams Villa Resort Management

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Reviewed November 20, 2013

My husband, mother, grandson and myself stayed at The Bali Dream Villa Resort for 9 days..... It was simply the best experience! The outdoor environments are tranquil, very botanical and very we'll maintained. The rooms were spotless, the internet worked fast, the meals were amazing, both visually and taste wise. The service by all the staff was professional and friendly. My mother, who has been a visitor to Bali since the 80's, and has stayed in many resorts, said she loved the Bali Dream Resort the most.... And would now not consider staying anywhere but there. We all felt very welcome, and in fact were made to feel like family by the staff and Manager. We are returning there again in April 2014 for 10 days and LOVE the fact that the resort is remote. We will hire our Driver again to take us into Kuta...... All of which was initially arranged by the Resort staff. I could not fault anything about the Resort! If you want a relaxing holiday experience in Bali..... The Bali Dream Villa and Resort is where to go! It is a little bit of Paradise on Earth!

Room Tip: Go for the one room villa...... Your own little oasis!
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  • Stayed: November 2013, traveled with family
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1  Thank Donna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thebalidreamvillasem, Director of Sales at The Bali Dream Villa & Resort, responded to this reviewResponded November 20, 2013

Dear Guest,

Warmest Greetings from The Bali Dream Villa Resort.

Thank you so much for taking the time to write a review of our resort on TripAdvisor.

Really trust this message finds you and your family in good health.

We are delighted to know that you enjoyed your stay and that you were satisfied with the services rendered by my team of warm and friendly Balinese staff.
please feel free to contact us anytime.

Thank you once again for your comment, Look forward to personally welcoming you again in your next stay with us.

Best personal regards,

Ni Luh Martini
Director of Sales
sales@thebalidreamvilla.com

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Reviewed October 24, 2013

Well appointed property with excellent private pool villas, is out of the way and would not suit anyone looking for night life. Echo Beach is worth a visit. Staff were friendly and accommodating. Would probably stay at Seminyak next time to avoid the ned to use taxis to go anywhere

  • Stayed: September 2013, traveled as a couple
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1  Thank Wombat54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thebalidreamvillasem, Director of Sales at The Bali Dream Villa & Resort, responded to this reviewResponded November 7, 2013

Dear Guest,

Warmest Greetings from The Bali Dream Villa & Resort Echo Beach - Canggu.

Thank you very much for your great review on Tripadvisor regarding your recent visit to The Bali Dream Villa & Resort Echo Beach – Canggu.

We are pleased to learn that you enjoyed your stay and the tranquil setting of the Villa & resort. And it is also a great pleasure that you are satisfied with the service rendered by all the team.

And the good news is we now offer a combined stay to our guests to experience both Seminyak and canggu stay while they are staying with us. Just let our Reservation or Front Office Staff know that you wish to experience a combined stay, and we will arrange everything for you.

We so much look forward to welcoming you back in the near future as a part of The Bali Dream Villa big family. Keep checking your emails or contact our reservation staff since we always have special offer for our repeater guests.

Best personal regards,

Ni Luh Martini
Director of Sales
sales@thebalidreamvilla.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Bali Dream Villa & Resort

Address: Br. Pengembungan, Desa Pererenan | Echo Beach Canggu, Canggu 80361, Indonesia (Formerly The Bali Dream Villa Resort)
Location: Indonesia > Bali > North Kuta > Canggu
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #37 of 297 Specialty Lodging in Canggu
Price Range: $39 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Bali Dream Villa & Resort 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Set a short distance back from the beach, The Bali Dream Villa Resort Canggu is surrounded by lush vegetation which ensures great views and a tranquil setting which is peaceful and private. Discover the beauty of Canggu by doing outdoor activities such as horse-riding lessons, walking down the beach for surf adventure or enjoying the magnificent panorama of sunset in the late afternoon that creates the romantic nuance for every visitor and breath the fresh air of the nearby villages with their paddy/rice fields scenes, or simply laze around in the resort and relax by the glistening main pool. The Bali Dream Villa Resort Canggu is secluded, yet only a 5 minute bicycle ride or 15 minute walk from the world renowned Echo Beach. Bicycle ride or stroll through the traditional landscape offered by the undeveloped area. Take in the traditional Balinese way of life and escape the hustle and bustle of the modern world without sacrificing impeccable standards in accommodation. Dine at our exquisite restaurant overlooking a pristine tropical stream. Or lay about in the common pool surrounded by tropical flowers. The Bali Dream Villa Resort Canggu offers 16 units of modern and traditional Balinese Architecture in Superior and Deluxe rooms. As well as 14 luxurious free standing One and Two Bedroom Private Pool Villas,a spacious restaurant & lounge area by the river and complete spa treatments. The Bali Dream Villa and Resort will let you share an intimate moment with your couple or family, and experience an ultimate holiday in Paradise. ... more   less 
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Also Known As:
The Bali Dream Villa & Resort Canggu

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