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Reviewed May 17, 2019 via mobile

Such a beautiful and historic hotel. The staff here truly loves their job and the property is immaculate. They have many unique experiences, including cultural dances. It was so well done!

Their rooftop bar is absolutely incredible. You can have anything off the breakfast menu anywhere on the property you want included!

I can’t say enough how perfect this hotel is. You feel like your staying in a boutique hotel but it’s definitely a resort. They have taken time to make sure you have a private and intimate setting most anywhere you are. I would absolutely return

Date of stay: April 2019
Trip type: Traveled as a couple
Thank Mrs S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuguhotels, Manager at Hotel Tugu Bali, responded to this reviewResponded 4 weeks ago

Dear Mrs. S,

Warmest greetings from Hotel Tugu Bali . . .

I am truly impressed and grateful when reading your beautiful and detail review referring to your experience at Hotel Tugu Bali. No words could describe how glad our team to learn that you have a wonderful moment with us. We really hope that you will come back to stay with us next time!

Terima Kasih Banyak! Matur Suksema!
With my best regards,

Ari and all Tugu family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2019

Upon arrival, we were greeted with warm smiles and welcoming drinks, but the most special thing was getting blessed with a welcoming ritual. I felt fully immersed in their culture. Our room was so beautiful, and every time we left, we came back to beautiful messages, goodnight poems/quotes. The hospitality at Tugu was 12/10. I've never felt more refreshed, but how can you not when your bathroom is literally PARADISE! We had an outside bathroom, which had a fish tank, just incredible. THANK YOU TUGU for making my Bali experience even more beautiful

Room tip: Our room was Dedari suite, private pool, huge space and amazing bathroom!
Date of stay: May 2019
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
Thank Leonore C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuguhotels, Manager at Hotel Tugu Bali, responded to this reviewResponded 4 weeks ago

Dear Ms. Leonore C,

Thank you so much for your great review and appreciation of our sincere efforts to deliver the best service for all of our guests who visit and stay with us. We are very happy to hear how much you have enjoyed your room with traditional architecture, massage, goodnight poems and our staff hospitality. I have passed along your kind words to all of the staff and we look forward to have you here again!

With warmest thoughts of you,
Ari and all Tugu Bali family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2019

It was a beautiful and very charming hotel.Very good service and kind team! The food was excellent and even the breakfast was special. Especially our pavillion was the best place in the hotel. Quiet and beautiful design.

Room tip: Mabey more powerstrips near the bed
Date of stay: May 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank astridr40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuguhotels, Manager at Hotel Tugu Bali, responded to this reviewResponded 4 weeks ago

Dear Ms. Astridr40,
Thank you so much for your very kind words. It was a pleasure having you stay with us and I will share your review with our team. Hope we will see you again in the near future to experience more of Tugu!

Kindest regards

Ari & the Tugu Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2019

We love this hotel. The service is great, the rooms are brilliant, the F&B is always good and the history and traditional feel of the hotel just gives you that proper Bali relaxed feel.

BUT.... Unfortunately since the last time we stayed, the little old beach side feel of Canggu has been replaced by a massively revamped Old Man’s, The Lawn, and a number of other bars that all try to compete for who has the loudest DJ until the early hours so we did find the noise quite annoying this time around.

For all the great things about this hotel, and through no fault of their own, unfortunately the continued sprawl of the Bali Beach Club will likely see us seek out somewhere else next time to find the serenity we remembered from our first stay at Tugu.

Room tip: Would be asking for a quiet room - music can be loud of a night time from surrounding bars.
Date of stay: May 2019
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
Thank yibeipijiu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuguhotels, Manager at Hotel Tugu Bali, responded to this reviewResponded 4 weeks ago

Dear Yibeipijiu,

Thank you so much for came back to stay with us again and thank you for sharing your comments with other travelers. We are so pleased you had such a wonderful Tugu experience and to hear how much you enjoyed your stay with us. Pleased to inform that sound proofing has been installed in some room to avoid noise issue. I will pass your comments onto our staff as they are a big part of your Tugu experience.
We sincerely hope to see you again soon.
Warmest regards

Ari & All Tugu Family.

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Reviewed May 11, 2019 via mobile

Friendly staff. Great service. The Staff is so nice and helpful here and went out of their way to help us and meet our every need. We also did a couple of spa treatments and highly recommend getting a massage and the rooms were very clean and spacious.

I really like the interior and design of this hotel. like it gives you that real bali feel so amazing and artistic. Will definitely be back!

Date of stay: May 2019
Thank Zachvacay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tuguhotels, Manager at Hotel Tugu Bali, responded to this reviewResponded May 16, 2019

Dear Zachvacay,

I wish to thank you for sharing your stay experience at Hotel Tugu Bali on TripAdvisor. We are glad to hear that you love our property that decorated with antiquities, the attentive of our staff and our SPA. We look forward to your return soon for another most amazing experience in Bali.

Terima kasih,
Ari & all Tugu family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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