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“Special place with a real Indonesian spirit”
Review of Hotel Tugu Bali

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Hotel Tugu Bali
Ranked #1 of 35 Hotels in Canggu
Certificate of Excellence
Hong Kong
Level Contributor
74 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
“Special place with a real Indonesian spirit”
Reviewed August 18, 2008

My husband & I stayed here for 3 nights in July, in an Ocean View Rejang Suite. We found the hotel to be a very special place which strives to present a real Indonesian experience. I would recommend it to anyone looking for an alternative to the standard hip hotels.

The hotel is beautifully decorated with Indonesian antiques which the owner has collected & built in a dark indonesian wood; it feels old-fashioned, in a nice way. The main hall is an incredible example of Balinese architecture, with a soaring ceiling and gorgeous polished wood beams, stage & floors. The dining rooms & grounds are chock full of interesting items & spaces to examine (e.g., an old apothecary, antique beauty parlor, etc) & landscaped with ponds & many flowering plants.

The rooms are organized in Indonesian style 2-storey buildings. Our room was on the top floor overlooking the beach & was decorated in a colonial style, with dark wood, paned fully-opening windows, a separate small lounge with large soaking tub, 4-poster bed & antique style fixtures. It was simple, comfortable & traditional, which we liked; but do not expect a flat panel TV or noiseless a/c.

We found the service to be warm, friendly & competent, with all of the staff speaking excellent english (a rarity even in well-touristed Bali). The Indonesian food is among the best & most authentic I have ever had in Bali (in my 13 trips staying at top hotels & private villas); it is overseen by a genteel matron from Java who also teaches the cooking school (a terrific experience involving traditional cooking techniques taught in the hotel's outdoor warung kitchen, which I definitely recommend). It is clear that the owners & staff strive to present the cultures & traditions of Indonesia to the guests in their choices of activities & food. The dinner experience is truly special, with guests being able to choose to dine in one of the beautifully decorated private pavilions with a choice of several traditional menus (make sure to book this in advance!). We booked a dinner for 8 in the Bale Puputan, which was magical.

The only negatives I would mention are the spa services - the treatment menu is ambitious but the execution was a bit disappointing - & the pool, which is small & not particularly conducive to lounging.

  • Liked — Beautiful traditional decor, real Indonesian feeling, warm & competent service
  • Disliked — Pool & spa services could be improved
  • Stayed July 2008, traveled as a couple
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Helpful?
1 Thank IPGHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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732 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
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  • Value
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Traveler tips help you choose the right room.   Room tips (167)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chevy Chase, Maryland
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 10, 2008

We started our 2-week Bali vacation with 4 nights at the Tugu. After 48 hours of traveling, it was perfect. Our room was a second floor Rejang suite with an enclosed porch, huge sunken round bathtub, and a row of windows overlooking the ocean. The hotel property is so quiet and lovely, it was almost mystical (especially the open air "lobby" with 20 foot silk streamers). We found we were whispering all the time. We booked one dinner in the Black Chamber -- I don't want to ruin it for others, but suffice it to say that we were gobsmacked (in a very good way). The staff were friendly and helpful and the spa services were special. Tugu Bali is far from a party place and there's not much to do in the area. So, if you're not looking for peace and beauty, this is not the hotel for you.

  • Liked — So beautiful and pampering
  • Disliked — Could get a bit dull after a few days
  • Stayed July 2008, traveled as a couple
    • Value
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Helpful?
Thank pete4215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 29, 2008

My husband and I just stayed at the Tugu for 3 nights to celebrate our anniversary. It was easily one of the loveliest places we stayed in Bali (the other favorite was the Komeneka in Ubud).

We stayed in a Rejang Suite, and the room was beautifully decorated with exquisite attention to detail. There was an enclosed porch area where we could have our meals while watching the sunset, complete with a bathtub and private massage bed. Every day, the staff would have fresh flower and coconut palm arrangements waiting for us in our room, along with fresh fruit.

The menu of activities and meal options were incredible - truly a case study in stellar marketing. My husband and I were so excited to explore all of the various amenities of the hotel.

The meals themselves were also quite memorable. We had breakfast on the beach one morning (the Tugu has a small relatively private and secluded beach across a small driveway from the hotel) and another under the stars in a secluded part of the lush property. Our best meal was at Waroeng Tugu - a restaurant on the property styled after a traditional Javanese/Balinese eating hut. It was certainly the most gourmet and luxurious "hut" that we had ever eaten in, and a very apecial balinese experience. Those seeking an even more special experience can book a prix-fixe private meal in one of the three gorgeous pavilions on the property all decorated like miniature art galleries - the meals are pricey but likely perfect for that special occasion.

The staff was excellent as well. Our room was made up practically every time we stepped out of our room, and the wait staff at the restaurant was amazing. The front desk staff was also very kind and friendly.

Our stay at Canggu was wonderful - and for those considering whether to stay farther south in the more well-known tourist destinations such as Kuta or Seminyak - Canggu offers more romance and seclusion, more private beaches, and the Tugu.

  • Stayed July 2008
    • Value
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Helpful?
1 Thank ssjj2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 17, 2008

We spent the first 4 days of our honeymoon at Tugu. This gorgeous, unique, art-filled hotel is perfect if you want to treat yourself to a few days of indulgent rest and relaxation. Our room was luxurious, with an open-air bathroom and a private secluded outdoor area with a pool and access down to the beach. The hotel grounds and buildings are immaculate. But the best feature of this hotel has to be the quality of service provided by its staff, who were faultlessly cordial and attentive throughout our stay and make Tugu the real delight it is.

  • Liked — Unique, fascinating, luxurious
  • Disliked — Not much to do but relax, read and indulge in cocktails and dinner!
  • Stayed June 2008, traveled as a couple
    • Value
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Helpful?
1 Thank TheWardsLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport Beach, California
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 27, 2008

We stayed here for 5 nights in May and had a great experience.

The room was very comfortable and well decorated. The property itself is really neat -- all the different pieces of art, carvings, etc were really interesting to look at.

The service at the hotel was excellent. Everyone was completely attentive and really seemed focused on making sure we enjoyed our stay. The staff really thought through details - for example, when we had dinner next to the pool, a table with candles, flowers and offerings was set up.

Canggu is a wonderful area of Bali and the beach is pleasant, especially at low tide.

Overall, we loved staying at the Tugu and would definitely go back. For us, it was the type of hotel that we actually wanted to spend time at and enjoy.

  • Stayed May 2008
    • Value
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Helpful?
Thank Plantriptoday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 25, 2008

We don't recommend this hotel and will never go back. Tugu Bali was our last stop in Bali, having been there for an amazing two weeks. It was also the most disappointing. The design is pretty, with some lovely antiques, though far from the spectacular environment of other hotels. Tugu Bali lacked the "soul" of other places in Bali and felt far more commercial. (A native guide said it didn't represent the "true Bali." Based on our experience, he's right.)

And if you have a medical emergency, as one of us did, forget it. The desk staff refused even to look up a doctor's number on the Internet for us so we could call. That was really shocking.

There are so many other hotels with more beauty and more heart. Pita Maha, with its spectacular views in Ubud, magnificent villas at very reasonable prices, and its caring attitude was our favorite. With so many other fine choices in the south of Bali, we don't recommend Tugu Bali.

  • Stayed May 2008
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Helpful?
4 Thank JuliaNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 23, 2008

My husband and I had two beautiful nights at the Tugu in Dec 2007. Our visit was at the end of our three month honeymoon and the Tugu was easily one of the most special places we stayed at.

We had a gorgeous room with it's own swimming pool and partial outside bathroom. If, like me, you love all the little details then the notes you receive every night will melt your heart.

We both enjoyed every meal we had at the Tugu. If you get the chance have a meal at the Lily Pond - it was so special. The staff are wonderful and look after your every need. Our friends stay in Canguu and we invited them for lunch. The staff found a lovely spot for us, set it up beautifully, provided a high chair for my friends baby and called our room to let us know our friends had arrived.

The Tugu is like a home from home and all the little touches really made it so special. Since we have been home I emailed the Tugu to thank them for the lovely stay and the sent back a lovely email. That sums your Tugu experience up - they always have time to make you feel special. This hotel is like a little piece of paradise after the mayhem of Kuta. It is a relatively small hotel so the staff know who you are and we weren't asked once for our room number.

If you visit Bali and are in need of a little haven the Tugu is definately for you.

  • Liked — the service
  • Disliked — nothing
  • Stayed December 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pinkie25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Tugu Bali

Property: Hotel Tugu Bali
Address: Jl Pantai Batu Bolong | Canggu Beach, Canggu 80361, Indonesia
Location: Indonesia > Bali > Canggu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Luxury Hotel in Canggu
#1 Spa Hotel in Canggu
#1 On the Beach Hotel in Canggu
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Tugu Bali 5*
Number of rooms: 21
Official Description (provided by the hotel):
Nestled on a beautiful pristine sunset beach Hotel Tugu Bali is almost an experience too surreally beautiful to be true. Built upon a passion for the romantic art, history and culture of Bali, a vast collection of Indonesian antiques adorned the hotel, blending pure tropical luxury with an out-of-the-ordinary ambience. 30 Minutes from the airport, 15 minutes from Seminyak, Tanah Lot Temple and one of Southeast Asia's best golf courses. ... more   less 
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Also Known As:
Tugu Bali Hotel
Tugu Bali Canggu
Hotel Tugu Bali Canggu

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