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“Pure Bliss ...again” 5 of 5 bubbles
Review of Hotel Tugu Bali

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Hotel Tugu Bali
Ranked #1 of 33 Hotels in Canggu
Certificate of Excellence
Barcelona, Spain
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Pure Bliss ...again”
5 of 5 bubbles Reviewed October 27, 2013

Firstly a warm thanks and hugs to all the Tugu Bali Team members - you are the best. We have been returning years after years (after the most superb wedding on Tugu Beach in 2008 with friends and family) and you always impress us. This month we returned with a group of 15 friends for again a memorable and very special beach evening. the dinner was exquisite (thanks Pak Gusti) but the layout of the grounds especially for our group, the service (Ibu Sri and all the others), the ambience you create was just magical - you are truly the best :)
Look forward to seeing you again very soon

  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fred N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoshanFernando, General Manager at Hotel Tugu Bali, responded to this review, October 28, 2013
Dear Fred,
Thank you for taking your time off to post such an inspiring comments about Hotel Tugu Bali. Our team here is delighted that you visited us with your friends for a beach dinner , specially after your wedding in 2008. It was so wonderful to have you with us again & I shall personally covey your appreciation to all our staff members in general & specially the ones you have mentioned the names.
We want you make this place as your own home in Bali. Our mission is simple, to be elegant, different from others and service from the heart.
Fred, we may thank you once again for sharing your personal experience, we will be anxiously waiting for your next trip. Please do not hesitate contact us for any assistance you may need ,from this end.
With all the best wishes,
Roshan Fernando.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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708 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Boston, Massachusetts
2 reviews
5 of 5 bubbles Reviewed October 26, 2013 via mobile

My husband and I started our honeymoon at the Tugu Bali and we had an amazing experience from beginning to end. The pictures of the premise caught our attention when we were looking for a hotel, and the hotel was as beautiful if not more than what we had expected. It was a true museum and unlike any other hotel out there.

Hotel staff also made our stay extremely pleasant, with their attention to details and knowledge of the Balinese and Indonesian culture.

Finally, we can't rave enough about the food we tasted at Tugu. It was unparalleled, and we didn't have such delights at other places in Indonesia.

All in all, this is probably the best hotel we've had a chance to visit, ever.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mountaingoat19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoshanFernando, General Manager at Hotel Tugu Bali, responded to this review, October 27, 2013
Dear Mountaingoat,
Thank you for the valuable comments upon Hotel Tugu Bali and for your precious time to share it on TripAdviser.
We were pleased to learn that you had a wonderful experience at the resort also a big thanks and appreciation of your compliments on the facilities of the resort , the staff, room , ambiance & food etc.
We do hope that with all the experiences you had with us will bring you back to our resort in the near future on your next visit to Bali.
We will be delighted to welcome you back & please do not hesitate to contact us for any assistance you may require at anytime.
With best regards,
Roshan Fernando.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
2 reviews
5 of 5 bubbles Reviewed October 22, 2013

We stayed at the Hotel Tugu Bali for our honeymoon in April 2013. The resort itself was like a museum with lots of Asian arts and artifacts. Upon arrival, we were offered a 15 min complementary massage and a tour of the hotel. The hotel staffs were all very nice and helpful. The food was good and reasonably priced for a high-end resort. I would highly recommend this hotel if you way a romantic, peaceful and relaxing experience in a traditional Balinese surrounding.

Stayed April 2013, traveled as a couple
Helpful?
Thank pana1204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoshanFernando, General Manager at Hotel Tugu Bali, responded to this review, October 27, 2013
Dear Pana,
Thank you very much for posting an impressive review on TripAdvisor. We are appreciative of your valuable feedback and are deeply encouraged by your kind words and comments on our resort.
We all appreciate the wonderful words you have mentioned about little Tugu, particularly about our colorful antiques, ambiance, cuisine, staff & impressive facilities. We are so happy to have such great comments from our dear guests, which give us tremendous motivation & happiness in our hearts.
Pana, we are looking forward to welcoming you back again for your next visit in Bali.
With warmest and fondest thoughts of you,
Roshan Fernando.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 18, 2013

This place is fantastic! My girlfriend and I are still here, we have been here 3 days and never want to leave! The hotel is right on the beach with an attended lawn overlooking Canggu which is fantastic. The spa is awesome, you can get a treatment or massage in your room, in the beautiful tropical gardens or by the pool. You can spend the day surfing then get a deep sports massage when you have walked the 20 yards back to your room - it doesn't get any better than that! The staff cannot do enough to help you without being pushy or asking you too much, its a really nice atmosphere. The hotel is stunning, its based around a large Balinese hall with traditional carvings and bespoke jewellery and antiques all over. The room we had, which was by no means the most exclusive, had a semi-outside bathroom (!) its own little pol and garden and pool with fish in it (that wrapped around the semi-outside bathroom!). The room garden backs onto the tropical gardens around the hotel grounds and the hotel faces west for the incredible Indian Ocean sunset. If you are looking for a "Sandals" type resort, this is not the place, but if you want tranquility and a truly individual hotel on one of the best surf beaches around then this is the place. They are building along the beach to the north and there will soon be some larger hotels on Canggu and Echo beach but the Tugu should still be very individual. The folk on the beach are reaaly nice and the surfers are all friendly, there are waves for all standards from beginners close in and off the reef to the semi-pros way out back for the 10 foot monsters. I will be coming back to Tugu again next time we're in Bali, it is the nicest place I have ever been!

Room Tip: The second floor rooms are bigger and have a view over the tropical gardens but the ground floor roo...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alex P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoshanFernando, General Manager at Hotel Tugu Bali, responded to this review, October 27, 2013
Dear Alex,
Thank you for taking your time off to post such an inspiring comments about Hotel Tugu Bali. Our team here is delighted the way you have expressed our little Tugu with that finer details of service with a “Tugu touch “. You have mentioned in your own words "tranquility and a truly individual hotel on one of the best surf beaches around, then this is the place".
We are delighted to read your positive feedback and are grateful that you share your impressions! It’s a pleasure to know that you truly enjoyed your stay with us.
Thank you for mentioning all other facilities & services of the resort. All of us we are proud of been a part of the Tugu family for the good reasons. Our mission is simple, to be elegant, different from others and service from the heart.
We are all very much looking forward to having you back as our guests anytime!
Our best wishes,
Roshan Fernando.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 14, 2013

We have celebrated our wedding in Tugu Bali at the beginning of October 2013, and we have to say, that it was the best decision and choice we have ever taken! We had an incredible wedding, as Tugu cooperated with our wedding planners perfectly in order to create the wedding celebration "our way", and the result was just excellent! All our almost 60 guests agreed, that it was the best wedding they have ever attended. The main reason is the special venue area at the beach and the beautiful atmosphere of the Tugu Hotel, as most of our guests lodged there.
The Service of the Tugu staff is not always the fastest, but very friendly and good. You are there to relax, and they let you relax! The breakfast is better than any buffet breakfasts of topgrade hotels. It is a la carte, but if you take the "Tugu Plus" you have almost as many choices as on a buffet, and everything is very fresh and good. The best is, you can have your breakfast at any time (even in the evening!) anywhere you want in the hotel area, so you do not need to rush to get your breakfast with thousands of other people until 10:30am in the morning, like in other hotels. And the food in Tugu (lunch, dinner) is also excellent!
The rooms are the main highlight of the Tugu Hotel! Even the standard rooms are huge an spacious, with a small private pool outside (Dedari) resp. a huge bathing area with an antique sheet metal tub in the balcony area (Rejang). The bathrooms are very beautiful, with stone bathtubs, large windows with colored glass, and when you open them, you almost stand in your garden and in small pond with fishes. The whole hotel is packed with real antique furnitures and artifacts. Besides the entrance is a dinner room, which is an old Chinese temple, which has been brought from China and rebuilt up here many years ago (Tugu Bali is one of the oldest hotels in Bali - more than 22 years). The hotel area is very green with all kinds of tropical plants. The beach close by (1 min. walk) is wild and natural with amazing waves (you only see some surfers on the waves, but the beach is relatively empty). The venue space of the Tugu at the beach has two large beds, from where you can relax and enjoy the sunset. You can even order a bed for special dinners, so the staff arrange it accordingly, really beautiful. Besides that you have sun loungers and umbrellas there. You can also arrange to have your breakfast at the beach.
Tugu really makes you feel at home. And even if all 20 rooms are booked out, you never feel, that it is "crowded", it maintains always the relaxed atmosphere. We decided to come back every year to celebrate our anniversaries here.

Room Tip: Dedari: I will not tell you, as we will definitively come back and book that room then, we do not an...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Torerow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoshanFernando, General Manager at Hotel Tugu Bali, responded to this review, October 17, 2013
Dear Torerow,
Thank you so much for posting a lengthy review at the TripAdviser. We were privileged that you had all the trust & giving us the opportunity to organize this precious wedding in our resort. We all were excited, as this wedding was one of the biggest weddings we have had in the resort.
We also thank you for the time taken to explain every detail from the arrival until departure. I have already conveyed some of your comments to our staff, they were so happy & delighted the way you have expressed the little Tugu in your own words.
We all liked your key phrases such as “our way”, “not crowed” “Tugu plus”, we are truly honored to have served you with that special “Tugu touch”.
We were also happy to have offered our services for all your invitees & guests with that true feelings.
Thank you for mentioning all other facilities & services of the hotel. All of us we are proud of been a part of the Tugu family for those good reasons. Our service mission is simple, to be elegant, different from others and serve from the heart.
We may thank you once again for sharing your personal experience; we will be anxiously waiting for your anniversary visit next year. Please do not hesitate contact us for any assistance you may need, from this end.
Warm regards from entire Tugu Bali family.
Roshan Fernando.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
5 of 5 bubbles Reviewed October 14, 2013

My daughter & i spend the most relaxing week with the cast & crew of this wonderful hotel... everything is just right from the moment you set foot inside ...magnificent & will be recommending my friends to come visit but will make sure there is room for us as well , thank you Fernando & Ian & the lovely staff ...see you again Steve

Room Tip: upstairs with out your own pool i think is better as the main pool is close & great & the vi...
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  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 693STEVE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoshanFernando, General Manager at Hotel Tugu Bali, responded to this review, October 14, 2013
Dear Steve,
Thank you very much for posting your review on TripAdvisor. We are delighted to read your positive feedback and are grateful that you share your impressions! It’s a pleasure to know that you truly enjoyed your stay with us with your daughter.
We are looking forward to welcoming you back again for your next visit in Bali.
With warmest and fondest thoughts of you,
Roshan Fernando.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 3, 2013

My family and I are just back from 4 amazing days at Tugu Bali.
We have three young children so Tugo is not an obvious choice, but being an art lover myself and husband a surf lover, we decided to give it a try.
The hotel is beautiful and unique. Art and antiques are everywhere, but in a way that it feels like they are part of the hotel and its character, it doesn’t feel like a museum, just like a very special house of some very special people with extraordinary taste.
The beach is a surfing beach, so not ideal for children or non-surfers, but having said that, we loved it. It is clean and the water is crystal clear. The temperature of the water was perfect and although you can’t really swim, you can definitely get in for a dip. The upside of having waves – apart from the obvious joy of the surfers (says my husband the waves were perfect, full, long, fun, not crowded and easy to surf) – is the delicious noise of the break and the kids’ fun of being chased and chasing them. They had a great time building sand castles and jumping waves.
The hotel has its sun loungers on a beautiful stretch of grass just off the sand, so that was another playground in itself. They played soccer, ran around and were delighted with the water coming out of the grass sprinkler.
Although this is not a hotel built for children, they love kids and treat them like royalty. Staff calls them by their names, accommodates their food requests and are just lovely all the time. My two older ones (4.5y and 2.5y) felt so independent – they would ask for bread to feed the fish, they would order their own food, they would chat to everyone. They were very happy and that made me very happy in return!
The staff is second to none. They go out of their way to be helpful, but they are never intrusive. They are alert but don’t keep coming around when not needed. They stroke the perfect balance between being close and giving us space.
Now comes the food. Delicious! Extensive menu, huge really, but if you want anything else they can also do it (not that you will need!).
Breakfast is fantastic and can be served at anytime anywhere. That is such a big plus for me.
The rooms are very big, showers are large and strong, the lemongrass soap is amazing!
I tried the deep tissue massage at the spa and had a great experience.
All in all we had the most fantastic 4 days in a beautiful property full of character with amazing staff and delicious food and where nothing seemed to be an issue.
I couldn’t really dream of more!

Room Tip: If you are travelling with family they have two rooms that can be interconnecting (212 and 214). It...
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  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ana O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoshanFernando, General Manager at Hotel Tugu Bali, responded to this review, October 4, 2013
Dear Ana,
Thank you for taking time off to write a lengthy review. I & my team were delighted & inspired by your wonderful comments & sentiments expressed in your review. All of us at Hotel Tugu Bali will say “big thank you" from the bottom of our hearts.
You have mentioned & described about the Spa, food, beach & the “Tugu touch “experience , most importantly of our staff, we will be grateful & truly delighted to have such wonderful comments.
Tugu is indeed famous for having one of the most beautiful, vast collection of art and antiquities in Indonesia, and besides for the amazing food, service and facilities that you had mentioned in your review, the hotel itself is a destination by its own to experience the real, authentic, rich and colorful culture of Indonesia in general and of Java in particular.
We do hope that with all the experience you had with us will bring you back to your favorite place in the near future on your next visit to Bali.
Ana, thank you once again for well written & the experience expressed in your recent visit to our resort..
With warmest and fondest thoughts of you,
Roshan Fernando.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Tugu Bali

Property: Hotel Tugu Bali
Address: Jl Pantai Batu Bolong | Canggu Beach, Canggu 80361, Indonesia
Location: Indonesia > Bali > Canggu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Canggu
#1 Spa Hotel in Canggu
#1 Luxury Hotel in Canggu
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Tugu Bali 5*
Number of rooms: 21
Official Description (provided by the hotel):
Nestled on a beautiful pristine sunset beach Hotel Tugu Bali is almost an experience too surreally beautiful to be true. Built upon a passion for the romantic art, history and culture of Bali, a vast collection of Indonesian antiques adorned the hotel, blending pure tropical luxury with an out-of-the-ordinary ambience. 30 Minutes from the airport, 15 minutes from Seminyak, Tanah Lot Temple and one of Southeast Asia's best golf courses. ... more   less 
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Also Known As:
Tugu Bali Hotel
Tugu Bali Canggu
Hotel Tugu Bali Canggu

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