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“Great pool. Overpriced”
4 of 5 bubbles Review of Ametis Villa

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Ametis Villa
Ranked #6 of 255 Specialty Lodging in Canggu
Certificate of Excellence
Tokyo, Japan
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Great pool. Overpriced”
Reviewed April 11, 2014

Best thing about Ametis is the private pool. We stayed at Ametis for three nights in March in an Imperial room. The pool is a great size for swimming. However, although it was my favourite thing about the villa it still had some draw backs. Being a sun seeker there was no where to sit by the pool in the sun. The steps into the pool were only at one end and in the shade. The rough concrete around the pool edge meant you couldn’t just sit and read with your legs in the pool. Also, being a pool villa I thought there would be sun loungers to relax after a swim. But they only had a solid double sun bed which was not adjustable and very hot and uncomfortable. It was not good for reading or sunbathing. The poor butler did bring an umbrella to try and make it more attractive and cooler to sit there but it was still uncomfortable and not practical. I read someone else`s reviews saying the villa wasn’t very practical and I would agree. You get out of the pool all wet and there is no where to sit.

The villas are expensive and when I saw what the villa included I did laugh when it stated `refreshing chilled towel on arrival`. This is not something I would expect to be listed as included. Living in Japan a basic restaurant would give you a refreshing chilled towel before your meal. It made us laugh even more when on arrival a refreshing chilled towel was not provided. We had just been on a three hour car trip and could have done with a towel! They also didn’t offer to carry our bags….this surprised me. No towel on arrival made us wonder what else they would fail to provide. They stated there would be a fresh fruit bowl everyday and there wasn’t (Only on the 1st day) . They said there would be a daily fresh flower arrangement and there weren’t any. (Unless you count an orchid that was moved between rooms daily….nice but not a flower arrangement) Daily newspaper – happened one day…the other day had to remind them. Also it said it included daily homemade snacks….we found out this was the peanuts and chocolate. Not quite what I was expecting for home made snacks. This might sound petty but if you`re paying this amount it should be as stated.

Other complaints would be that the villa was cleaned but nothing was replaced. By day three we were struggling to find a glass to drink from….they had taken them away but not replaced them. This was most evident when they had taken away all the towels and not replaced them. I got out of the shower and there wasn’t a towel in sight not even a face towel. Also, I called to ask for the towels to be replaced but it didn’t happen. Took another call before towels galore arrived.
Breakfast was delivered to the villa not made in the villa kitchen which I was expecting for some reason. So the butler was really a delivery boy. He was very sweet but his English was limited. As stated before he did manage to get an umbrella to the room…he tried!

We had a massage which was excellent. One of the best I`ve ever had.
Last but important for me was the beach. It`s very dirty and smelly. If villas are going to charge these amounts they need to get together and clean up their local beach! Best meal we had was at Tugu…just a 5 minute walk away toward the beach. Great food and lots of gorgeous little touches that Ametis are missing. The meal at Ametis was very average.



Overall hard to rate Ametis. great pool and living area, but for me lacking something….possibly the Balinese soul.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmetisVillaBali, General Manager at Ametis Villa, responded to this review, April 15, 2014
Dear joford,

Thank you very much for your time to write precious review of Ametis Villa.

First of all, we would like to extend our sincerest apology for not being able to offer the appropriate service and meet your expectation during your stay at Ametis Villa. We highly appreciate with your detail review and concern which was taken seriously and we are taking further action for immediate improvements.

Against downsides, we are delighted to know that massage was one of the best you have ever had.

All of Ametis team would like to thank you for having stayed at Ametis and shared your concern. We do hope that there is another opportunity to serve you better in Ametis in the future.

With warm regards,
Akiko
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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290 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Hong Kong, China
1 review
Reviewed April 1, 2014

We've chosen Ametis Villa for our first visit to Bali and it is a right choice. We were welcomed and picked by our own butler, Gede from airport to the villa. He is excellent and very helpful. He has taken good care of us in every step we stayed in Bali and arranged the proper activities to enrich our stay. We just need to eat, play and relax!

The Imperial villa we stayed is really comfortable and spacious. It made us get rid of worries.

Hope we can come back again soon!

Thank you!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lamkerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmetisVillaBali, General Manager at Ametis Villa, responded to this review, April 15, 2014
Dear lamkerry,

Thank you very much for your time to write your precious review.
We are delighted to learn that Ametis Villa was the right choice for your first trip to Bali. Thank you very much for your compliments to butler Gede. We all are happy that your stay resulted as great one with relaxing and excellent service.

All of gracious team at Ametis Villa is very looking forward to welcoming you back in near future.

With warm regards,
Akiko
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
1 review
Reviewed March 30, 2014

We've stayed last year During Silent Day. We choose Ametis Villa because it was far from the crowded and as well it was my Wife Birthday. Stayed at Ametis Villa has exceeded our expectation. First we arrived with our own Car, our butler, Agus, welcomed us as the lobby and start explaining everything, The room were great, the SPA also great they've explain us the product they're using, the Pool is Clean and well maintain, and the TV has it own movie list which during Silent Day we spend the whole day swimming and watching Movies (Since the Local and cable Channel were off during Silent Day), that was a BIG PLUS from us. The Staff were great they gave my Wife a suprise Birthday Cake, which I wasn't told. They shut down the lights at our villa, (that I though there were a problem with the electricity) but Actually It was a birthday Surprise and they do a lot of unexpectedly great things for us like wash our car which I didn't request for it and bring some fruit that we didn't request and some other stuff which too much to mention. we didn't do a lot of activities, basically only chilling and relaxing.I highly recommended to stay at this Villa, you won't regret with what you get staying in this Villa

Room Tip: Be sure to request a room not to close to the restaurant, you can hear activities going on.
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Omar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmetisVillaBali, General Manager at Ametis Villa, responded to this review, April 15, 2014
Dear Omar S,

Thank you very much for your time to write precious review of your stay during Nyepi in 2013.
We all are delighted to know that your experience at Ametis exceeded your expectation. Thank you for sharing the experience that was offered by our team who anticipated your needs. We are also happy to know that you liked the birthday surprise for your wife and enjoyed complimentary movies during Nyepi day.

Again, thank you for having stayed at Ametis for special occasion. All of gracious team at Ametis Villa can't wait for welcoming you back here again in near future.

With warm regards,
Akiko
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taipei, Taiwan
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 6, 2014

Quiet and relaxing place where is filled by atmosphere of vacation. The friendly service makes everything simple and pleasing. The warm weather and faraway location causes staying in the villa, especially the pool.

The spa is awesome: reasonable price and careful treatment with traditional Balinese way. Strongly recommend!

Mosquito is the problem, it should be solved better with something like mosquito net or more native way: make more predators like gecko instead of the spray. Location might be in consideration for 40-minute driving to the airport, even longer with traffic jam.

All of all, the villa is comfortably for holiday: stay in the sunshine pool and enjoy the delicious Indonesian food and spa service inside!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laphone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmetisVillaBali, General Manager at Ametis Villa, responded to this review, March 29, 2014
Dear Laphone,

Thank you very much for your time to write precious review.
We are very sorry to know that mosquito was issue during your stay. Upon your return, we ensure to set up mosquito net in your room. Meanwhile, we are delighted to hear that you enjoyed atmosphere, service, pool, food and spa.

Once again, thank you for having stayed at Ametis.
All of ametis gracious team look forward to welcoming you back again in near future.

With warm regards,
Akiko
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 21, 2014

We picked Ametis Villa for our honeymoon trip in Bali and we are happy to say our stay at Ametis Villa has exceeded our expectation.

If people ask me what is the one attraction of this Villa, I would say it is the staff there. Pasek, our butler, has organized all our activities prior our arrival which made us feel that our trip is safely taken care of. The snorkeling trip and the dinner on the beach were well prepared and gave us a very memorable experience. In addition, other staff in the villa were very friendly and made our stay very enjoyable.

Thank You!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ametisvilla, General Manager at Ametis Villa, responded to this review, March 4, 2014
Dear Roger W,

Thank you very much for taking your time to write fantastic review.
We all are pleased to know that your stay had exceeded your expectation and staff was the most reason why your stay became enjoyable. We glad to know that you felt safe and care through e-mail with your butler prior to your arrival and your stay resulted in memorable experience.

Once again, thank you and gracious team at Ametis Villa is looking forward to welcoming you back again in near future.

With warm regards,
Akiko
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 19, 2014 via mobile

This is an immaculate place to stay, with immaculately kept facilities and staff who went beyond the call of duty to ensure we had a fabulous time! We highly recommend it and would happily stay there again! Here's why:

Hotel: the facilities in the villas are amazing! We stayed in the standard villa and had a large bedroom and huge bathroom with rainforest shower, but the really cool bit was the open lounge area, with TV and film options, next to the large private swimming pool and sun lounger. It was awesome! High surrounding walls and a lockable entry door provide complete privacy. Also on site was a restaurant, which was nice, though we generally preferred to eat in our private dining area, and a spa which gave a great massage! They also provided a driver and car to take us anywhere (we used it for sightseeing) and a mobile to call the car back if we decided to stay out for a long time.

Staff: the staff were amazingly helpful and friendly from start to finish. Everyone was extremely courteous and made us feel like nothing was too much trouble. We had a butler, Pasek, assigned to look after us and he did a fabulous job! He met us at the airport with a hotel driver, then spent the week serving our meals in the villa dining area, answering any enquiries, and booking cars etc. when we wanted to go sightseeing, then accompanied us back to the airport. He was not at all invasive, being there when we wanted him and leaving us alone at all other times. Most impressively, he arranged a bespoke trip for us to climb Mount Batur (volcano in the middle of Bali) to see the sun rise. To put this in perspective, this was a 2 hour drive (Ametis provided the car and driver), followed by a 3 hour hike up the mountain, starting at 1am! Pasek came with us, made us breakfast, which he insisted on carrying up the mountain for us to eat at the top, arranged a guide when we got there, and he and the driver climbed the mountain with us! Not only that, but on the way back to Ametis they picked out beautiful temples for us to stop and see! We later discovered no one had ever asked them to arrange to climb the volcano before! Incredible!

Location: Ametis is only 100m from a major sandy beach. There's a bar on the beach, or you can walk 10 mins along the beach to Echo Beach (turn right at the sea), where there are more bars and a restaurant. Ametis is a few minutes drive out of Canggu, though its cars will take you anywhere, so seeing sights is not a problem. For example, we drove to Tanah Lot one afternoon (about 30 mins away) and the driver waited patiently for us to see the temple before taking us back. Likewise, when we visited events in neighbouring towns, they took us there and back. We found it a quiet part of the island, well outside the busy Denpasar, which we liked.

Overall, we found Ametis Villas to be a mixture of great facilities and super helpful staff. We really enjoyed staying there and would strongly recommend it to couples and families alike!

Stayed April 2013, traveled as a couple
Helpful?
1 Thank Mr and Mrs W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ametisvilla, General Manager at Ametis Villa, responded to this review, March 4, 2014
Dear Mr and Mrs W,

First of all, thank you very much for your time to write super review.
We all are delighted to know that you had immaculate stay with mixture of great facilities and super helpful staff at Ametis Villa. Also we are happy to know that you liked Ametis's location.
It's always our pleasure to go beyond guests' expectation for the best comfort and memorable stay...
Once again, thank you and we all very look forward to welcoming you back to Ametis Villa Bali in near future.

With warm regards,
Akiko
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indore, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 7, 2014

Very well design n maintain villas
In villas they specially take care of all small n necessary needs
There private pool is nice clean n big
Only one issue in the property there are lots of insects all over the place they may scary u at times
Rest all is good
There private butlers are well dress good n keen to help in nature n very we'll understanding
Food is ok ok types
There perfectly placed lights in the evening make the villa more lively
This place make our trip wonderful n remembering :)

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gaurav_0668
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmetisVillaBali, General Manager at Ametis Villa, responded to this review, February 8, 2014
Dear Gaurav_0668,

Thank you very much for taking your time to write superb review.

We are all delighted to know that you had wonderful and memorable stay at Ametis, and that cleanliness and service had met your expectation. Also glad to know that you liked the lighting in the evening.
Thank you for your comments about insects and we sincerely sorry that it has made you scared...we keep trying to minimize the insects as much as we can.

Once again, thank you for having stayed with us. We hope there is another opportunity to welcoming you back again in near future.

With warmest regards,
Akiko
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ametis Villa

Property: Ametis Villa
Address: Jl. Pantai Batu Bolong, Canggu 80361, Indonesia
Phone Number:
Location: Indonesia > Bali > Canggu
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 255 Specialty Lodging in Canggu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ametis Villa 5*
Number of rooms: 14
Official Description (provided by the hotel):
Ametis villa is a retreat that will seduce travelers with modern comforts and a brand of home style hospitality that goes beyond all expectation. ... more   less 
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Also Known As:
Ametis Villa Hotel Canggu
Ametis Villa Bali/Canggu

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