I arrived at 1:05am on March 31, 2014. No registration or paper work filled out, no English speaking personnel. I was part of group, paid over 300.00 dollars extra, on top of 1,900.00, to have ac and I did not have ac., no ice or cold water available. Receptionist demanded to leave my passport with him and of course I said no, still he made a copy. After trying to make ac work, employee had to wake up manager so we could communicate and finally I got a fan. Manager was not very happy and replied it is them middle of the night(what a response!). Went to room to take a shower and shower head came out flying, filthy bathroom that I was afraid to not wear flip flops. On top of no air and bad shower, no soap or shampoo was provided and the sheets were stained with ink. I was ready to leave right there but was unable to get a taxi until 4/1/14. breakfast was very poor and dinner was not served. Fruit flies and mosquitoes everywhere. Instant coffee from a very dirty thermo bottle. I just had to go to bed and wait till next morning to leave and I was ready and sunrise. Most of the participant left and the one that stayed regretted as expressed when I met at airport. One person even called it a hostile compound. I would not recommend this facility or the retreat organizer, Lotus Oasis from Durango CO, even to my worst enemy. I don't mind rustic but I can NOT stand filth and neglect.
- Official Description (provided by the hotel):
- Set in a harmonious surroundings of Canggu and only a five minute stroll away from the beach, Serenity Eco Guesthouse offers a tranquil retreat for everyone. With a wonderful variety of accommodation, featuring private superior rooms to comfortable dormitory rooms. Providing free Wi-Fi, parking and DVD player. Sit back, relax, and enjoy the ambiance by the 14+ meter outdoor pool, join one of the many daily yoga classes or treat yourself to a Balinese healing massage. With an in-house ‘warung’ featuring healthy homemade meals ‘Alkaline Restaurant’ has plenty of variety to choose from. Catering for vegetarian and vegans, using no MSG or chemical taste enhancers. Located only 45 minute drive from Ngurah Rai Airport and 20 minute from popular Kuta/Seminyak areas, come and experience the peace, love, and harmony with Serenity. ... more less
- Reservation Options:
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- Also Known As:
- Serenity Eco Guesthouse And Yoga Bali/Canggu