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“Good Food, Great Manager, Disappointing Experience”

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Serenity Eco Guesthouse and Yoga
Ranked #29 of 276 Specialty Lodging in Canggu
Certificate of Excellence
San Francisco, California, United States
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good Food, Great Manager, Disappointing Experience”
Reviewed May 26, 2012

I arrived on the recommendation of a friend whose opinion I value deeply and has never steered me wrong, so I found this a disappointment, quite lacking in the vibe she had described. Please note that I was at the hotel the day before the place was to be completely taken over for a month by a Yoga Teacher Training, so the noise, construction (including sawdust and wood chips flying into the pool while we were in it) probably are not par for the course. Needless to say, it was not exactly a Serene experience, but - allowing for all that....

Pool and Grounds: Nice, pretty, swimmable, I can imagine it all being serene, although it was not when I was there. Seemed clean and well-maintained. Around the pool were rooms - perhaps they were nice but I didn't go into them - and a new yoga studio (being finished while I was there). Overall, a good "backpacker" vibe in the place with amenities to fit the backpacker situation (honor system for paying for goods, massages easy to access, an area where things can be given or taken - candles, sunscreen, etc.)

Location: On a quiet street a bit far off the main road (transport would be key to staying here if you wanted to get around, unless you are a walker, like me, and are down to walk down the beach to food or ATMs, etc.). Quite near (walking) to ocean and surfing, far from the tourist insanity just south. Exactly what I wanted.

Pricing: Though the rooms were "budget," they were a bit pricey for what they were (150,000Rp. for a very basic, very small single room with shared cold water (pipe) shower plus banana-pancake-fruit-hot-beverage standard breakfast). The cafe - which has tasty food - had prices that were only a little inflated for budget accommodations although it was strange that they charged separately for rice if you ordered a main, but their pricing for taxi services, mopeds, etc. were inflated for no apparent reason (and were more than listed on their website). Even stranger, anyone coming to the Yoga Training - staying one MONTH - was paying MORE per night than the prices listed on their website... without breakfast included.

Staff: The staff in the cafe are lovely, Ferry (or Feri?), the Manager, is honest, warm, and kind. But on an island where I had never heard anyone but some jerk of a tourist be rude or unhelpful, about half the staff appeared truly unhappy/uninterested in any kind of service (hard for me to tell which it might be).

Accommodations: The single rooms are tiny and pretty much open air topped and, while attractive, the "walls" were actually woven mats - so it is a bit like sleeping in a cubical in some ways - hearing everything and anything going on next door or in the environs. But the bed and bedding was both clean and extremely comfortable, the mosquito net and fan worked, etc. The room I stayed in was called Dream (the only one available). True to its name, I did DREAM of sleeping the whole night. If you want to sleep a wink, AVOID this room (or the one next to it) - they are in the front, opposite the cafe and entrance. There were people arriving - from flights, from a night out, all night, people getting up early and having a chat on the sofa just in front of the room's "wall", the overnight staff sitting in reception with the TV or radio on and laughing laughing and chatting as late as 3am.

Yoga: The studio was quite pretty and seemed like a good vibe. The class was cancelled without notice when I was there, so that was a bummer since I had heard so much about it. It was up on a dry erase board. I looked forward to it. I came up to find the class. The teacher (the French owner, Daniel) looked surprised to see me and said, "Well, I think I will cancel it," because he was more focused on arranging details for the yoga retreat that was starting that day -- taking over the whole place. Totally logical but why not just not have it on the dry erase board?

Overall, I wouldn't want to stay there for more than a few nights unless it was a quieter time of year perhaps, but it has its pros and cons.

  • Stayed May 2012, traveled solo
    • Value
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Helpful?
3 Thank Miz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielfromBali, Front Office Manager at Serenity Eco Guesthouse and Yoga, responded to this review, June 5, 2012
Dear guest

First of all, thank you for your reviews

As we already advertise the situation when guest check in before, that our Villa is fully book from May 23rd till June 20th 2012, and guest came without have a booking (either by phone or by email).

We also give special price for our Single room ( 125.000IDR instead 150.000IDR ) per night, this price is include breakfast
Anyway, instead a bad reviews we still have some of good reviews .Take a moment to read all our good reviews though

Many thanks for all the very constructive reviews that we can keep it as a reference for us

Hope we can see in other time then
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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264 reviews from our community

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Traveler tips help you choose the right room.   Room tips (41)
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Philly
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 22, 2012

I just returned to the U.S. from a remarkable vacation in Bali. I spent ten days in Canggu walking the beach and hanging out with the locals. Villa Serenity is a great inexpensive to moderately priced place to stay. They make you feel like family , and the accommodations range from funky(I stayed in a rattan room with fan and mosquito netting) to little Villas. I was very comfortable and cozy. By the way I am a retired teacher; no longer a backpacker! The crowd ranged from Yoga practitioners to dedicated surfers all blended into a family of adventuresome and curious and friendly folk. By staying here you get to know a little bit of the lives of this fishing community and the food is delicious and carefully prepared by the Serenity's cook and staff. Kuta and the energy of the discos is an inexpensive half hour taxi ride away, but you will be glad to get back to your 'home away from home'.I can't wait ti go back. rick

Room Tip: Families will want to opt for the 'villas' with air con and clustered around the lush and re...
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  • Stayed May 2012, traveled solo
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Helpful?
Thank PhillyHiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed May 18, 2012 via mobile

Finding myself at Villa Serenity proved a true blessing. My room was one of the best "backpacker" prices on the entire island, yet Villa Serenity maintains an atmosphere of "backpacker luxury.". Literally a two minute barefoot trek to the beach, the location is ideal for those looking for a little seclusion & peace; you can easily rent a bicycle and ride to town in 10-20 minutes if you so choose. The yoga Shala is available 24 hours for practice & classes are offered daily. You can schedule a great massage at the resort almost any time, only about 9 USD for an hour. Grounds are lovely and well kept, staff is extremely friendly & accommodating. I stayed for over a month and would be happy to return one day.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
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Helpful?
Thank Hadada5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level 4 Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 16, 2012

This place is very relaxing and a super price for the facilities they have.
The Yoga studio was lovely and a wonderful way to start the day, only 50K IDR for a 1.5 hour session which is around 5 USD!
The room I had was "Freedom" which had a big double bed, nice size bathroom and a terrace and was just upstairs from the pool It's all quite open and so you hear the wildlife and some mozzies etc can get in but there is a net over the bed so it's fine, just don't leave the light on close to bed time!
The pool is lovely and a nice cool down in the Balinese heat!
There are lots of masseuse on site as well who do a good massage for a good price. It's a very short walk to the beach as well, around 150M, it's big for surfers so take care when swimming!

Room Tip: Don't stay in the rooms too close to the reception if you're an early bird, some of the youn...
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  • Stayed April 2012, traveled solo
    • Value
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Helpful?
1 Thank JowilkieSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 5, 2012

The villa serenity in Canggu Bali is a great get away for people who want to get out of the busy Kuta area. It is a very relaxing resort aimed at the yoga and meditation loves amoungts us. Besides that it is minutes away from one of the better surf spots on Bali (Canggu and Echo beach). Backpackers as well as the villa guests get great value for they money with low prices per night and breakfast included! Overall great place, amazing surroundings and value for your money

  • Stayed March 2012, traveled with friends
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Helpful?
1 Thank Helen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venice, California, United States
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 28, 2012

My bf & I spent 6 nights here during the new year's eve. At first we stayed at one of the poolside bungalows but there was construction happening and it was too loud. We asked the staff if there was another room we could move into and they moved us to their ocean blue suite which is a HUGE room on the top floor with views of the surrounding fields, at no additional cost!
The place is a bit run down but the amazing breakfast & the wonderful staff make up for it!
They had the best Banana Pancakes! YUM!
The staff was extremely helpful and kind.
The location is right by Canggu beach but far from anything else. In fact, there are no other guesthouses/hotels nearby but it was perfect for us.

  • Stayed December 2011, traveled as a couple
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Helpful?
1 Thank KatzRule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Level 6 Contributor
480 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 355 helpful votes
Reviewed February 27, 2012

The food was very good and reasonable. The staff was super friendly and wonderful! The place was 150m from the beach, they had an AWESOME pool in the back where you could relax and just enjoy. It was so peaceful. The rooms could have been better if you stay in the cheapest hostel room. Mainly because the walls were very thin and the bathroom was upstairs. Overall it was great! Just a great place to relax and have no one bother you!

Room Tip: Get a villa or get a double room with a bathroom the extra 5 bucks or so night makes it worth it!
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  • Stayed January 2012, traveled with friends
    • Value
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    • Service
Helpful?
1 Thank PresPJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Serenity Eco Guesthouse and Yoga

Property: Serenity Eco Guesthouse and Yoga
Address: Jalan Nelayan, Canggu 80361, Indonesia
Location: Indonesia > Bali > Canggu
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 276 Specialty Lodging in Canggu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Serenity Eco Guesthouse and Yoga 3*
Number of rooms: 10
Official Description (provided by the hotel):
Set in a harmonious surroundings of Canggu and only a five minute stroll away from the beach, Serenity Eco Guesthouse offers a tranquil retreat for everyone. With a wonderful variety of accommodation, featuring private superior rooms to comfortable dormitory rooms. Providing free Wi-Fi, parking and DVD player. Sit back, relax, and enjoy the ambiance by the 14+ meter outdoor pool, join one of the many daily yoga classes or treat yourself to a Balinese healing massage. With an in-house ‘warung’ featuring healthy homemade meals ‘Alkaline Restaurant’ has plenty of variety to choose from. Catering for vegetarian and vegans, using no MSG or chemical taste enhancers. Located only 45 minute drive from Ngurah Rai Airport and 20 minute from popular Kuta/Seminyak areas, come and experience the peace, love, and harmony with Serenity. ... more   less 
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Also Known As:
Serenity Eco Guesthouse And Yoga Bali/Canggu

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