Truly a hidden gem! This place was simply amazing. The staff were very attentive and ready to help at a push of a button..literally..there are call buttons in every room. The villa itself was so beautifu andl very clean all of the amenities you could possibly need from free wifi to apple tv and netflix. It was my birthday and I requested a rose petal bath and they did it for me no problems! Rida is the host she is so kind and welcoming really makes you feel right at home! I can't wait to come back for a longer stay a week wasn't enough!
We chose the villa from the pictures on the website which do it absolute justice. We were lucky enough to choose Mandalay Hideaway for our wedding. The view is breath taking, the villa is gorgeous. Rida and staff did an absolutely fantastic job at making our special day even more special. Thoroughly recommend this villa for wedding, party or just vacation.
Big thanks to Andy, Rida and the rest of the staff!
Wonderful staff in the house, very kind and friendly atmosphere. All what we have seen in the net, photos and descriptions of the house is like you will it find in the stay. We have been there in the rain season, but the weather was fine. Rida cares of all problems you could have, she is a very friendly and tough person, who knows the expectations of foreign customers from all of the world. The cook is serving very good menues for dinner, breakfast all the time was excellent. A special mention we will give to Budi, our driver. He has shown us so many places in Bali and was so helpful for all our wishes. We did not meet Andy in this time, because he was travelling himself. But You can be sure that he has a good staff in his house, so we had found an excellent holiday-place for us. We will come back, thanks to all !
We are three friends (women) who travel to Bali each year for a five night break. Our criteria is to have separate ensuite bedrooms, a pool, and privacy to enjoy the odd drink while we chat and read books. We also enjoy a massage or two. Mandalay Hideaway was absolutely perfect for us, one of the best places we have stayed in Bali.
The location of the beautiful villa gave us the peace and quiet we wanted. Mandalay sits between two other villas, but we weren't overlooked and there was no noise from them. With rice paddies below and mountain views in the distance the villa was very tranquil. We have been to Seminyak several times, so we weren't interested in being close to restaurants or night life. Having said that, there are a couple of excellent restaurants only a short drive away. The villa comes with a driver (very friendly), who will take you wherever you need to go for the cost of the petrol only.
All of the staff were outstanding. A special mention to the personal concierge, Rida, who made sure we had everything we needed. The chef was excellent, so we only had one evening meal out as we all agreed that the food was so good in the villa that it wasn't worth venturing elsewhere. Just a note that the food was brought in each day freshly. We even ordered fish one evening and Rida told us that she hadn't bought it at the market but had bought it fresh off the fisherman selling their catch on the beach.
We felt our stay was far too short and we were extremely sad to leave. As the villa staff waived us goodbye, it was almost like saying farewell to family. I would have no hesitation in returning to this beautiful spot again.
|How easy was it to book the property?||Overall condition of the property|
|Bedding & mattresses||Bathroom cleanliness|
|Other facilities & amenities||Service|
Mandalay Hideaway lived up to everything I had hoped for when I had originally booked the villa. We were met from the airport promptly, and on arrival at the villa, were greeted by staff with a most welcome cool drink. The tour of the villa revealed a well-maintained, pristine interior and a beautiful pool and gardens with breathtaking views. The master bedroom is certainly the best room in the house, with its balcony overlooking the pool and the rice fields. The other bedrooms are also large, cool and inviting. The bathrooms are pristine and well-maintained. Downstairs, the living area is spacious and open-planned, and everything is furnished very tastefully.
The staff were helpful, yet discreet. We ate breakfast at the villa every day, along with a couple of evening meals, and found the food to be of very high quality. The villa manager was extremely helpful with suggestions of places to visit and also arranged for someone to visit the villa to give us pedicures. There are several very good restaurants and bars within a few minutes’ drive and the delights of Seminyak are about 25 minutes away.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses|
The villa itself presented really nicely. The view across the rice fields and jungle was really beautiful. The staff were smiley and welcoming. However it is actually squished between other villas either side. Upon closer inspection you could see that things were a bit 'tired". The bathroom of the master bedroom and the downstairs toilet smelled mouldy. As did parts of the kitchen. The cupboards in the kitchen looked like they were about to fall apart. I also felt that the food and drinks were overpriced, as were the massages. We've stayed at a couple of AMAZING villas in Canggu where you can still walk to the beach and Seminyak is only about half an hour away. Mandalay Hideaway is a lot further out. It took over an hour to get to Seminyak by car and there was no walking to the beach. I understand that we were there during a Hindu holiday. This seemed to be used as an excuse too often. For example my friend wanted to get some board shorts fixed. She was told that no one could do it because of the ceremony happening on one particular day. We also wanted to get a massage and couldn't do that either because of that day. Overall it was a nice place to visit if you don't want to leave the villa. It was well equipped with a beautiful outlook. But compared to my previous Canggu villa stays, regretfully, I was a bit disappointed.
We stayed at Mandalay Hideaway as a family of 4 adults. This is a beautiful villa with superb views of paddy fields with jungle beyond. The villa is very comfortable and is kept immaculately. We were all very happy to be staying here.
The staff were very friendly and efficient and nothing was too much trouble. When our daughter was unwell they were very concerned and kind and helped us with medication and contacting us when they were worried about her which was very much appreciated. Buddi our driver was very patient with us touring all over the place, backwards and forwards to the villa and always cheerful no matter what the time. Rida, the concierge was very knowledgeable and helpful. They all contributed to making our holiday run smoothly.
The only downside to bear in mind is that this villa is very much in rural Bali which although beautiful and gives you a real feel of the country is very remote with nothing close to the villa in the way of shops/restaurants. The nearest place for an evening out or a beach with sunbeds etc is Canggu which is a 30 minute drive or Saminyak which is a 45 minute drive - just something to bear in mind.
We would thoroughly recommend this as a place to stay in Bali.