There is NO approach road to this hotel, 3ft walk way next to 4ft deep open drianage, dogs and drunken people is dangerous with kids, ladies and elders.
Reception guy was very un-polite and kept arguing that my booking which was changed from non AC to AC And have confirmation emails from both makemytrip and hotel is not changed and it is my fault that I booked hotel from makemytrip instead of thier website. Calling makemytrip support did not help, and the customer support person prpmmised me to call back with other hotel options did not call back.
There is no car parking in this hotel, you havecto drop the car in neighborhood place which in not guarded.
Room doesn't have hot water, staff kept lying tthat the hot water will come waste few buckets . I tried in multiple rooms non of them have hot water.
No telephone in the room unless you specifically ask for it. No one at front desk even if you walk down the stairs.
No toilet door bolt to lock it from inside., it was pretty embarrassing situation when kids open door not realizing that some one is inside the bath room. Mascqittos were very big and looks dangerous. And again no mosquito repellent unless you ask.
This hotel Rented it to 50 school kids, who kept knocking at the door throughout the night, could not sleep peacefully. Driving next day without good night sleep was terrible.
Food service was very late, took 1 hour to get it , waiting in restaurant with Mascqittos biting was very unpleasant. Even the curd rice tastes soar with two days old curd.
Finally after getting AC room for second day, realized that the AC temperature control does not work.
This hotel stay was a nightmare for my family and spoiled my holiday.
I will not recommend this hotel to anyone.
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- Also Known As:
- Golden Sands Kovalam, Kerala