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“awesome service best in india”

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Vivanta by Taj - Green Cove
Ranked #2 of 52 Hotels in Kovalam
Certificate of Excellence
New Delhi, India
2 reviews
“awesome service best in india”
Reviewed April 1, 2014

Among all places where we have stayed this was the best experience
Awesome staff specially Mr Jagan in Curries and ali mukhtar in jasmine bay were awesome
Made my kids so happy , No words simply awesome

Apart from that all the staff was very warm & courteous and always smiling , even gate keepers always greeted us with a smiling face every time we passed by

I know all this is possible only with perfect management , My special thanks for the GM who is managing the hotel and keeping it spic and span.
Awesome management

Room Tip: go for a room in series 301,401,501 those have a better view
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sumant c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew T, General Manager at Vivanta by Taj - Green Cove, responded to this review, May 5, 2014
Dear Guest,

Greetings from Vivanta by Taj – Kovalam!!

Thank you for your review about Vivanta by Taj- Kovalam.

We are most delighted to learn that you have had a wonderful experience in our Resort and found the staff and services outstanding. Your feedback will most certainly add impetus in our quest towards excellence.

We look forward to your continued patronage and assure you of the very best in services, facilities & hospitality in the true Taj tradition, which the Vivanta by Taj-Kovalam is committed to delivering to all our guests.

Warm Regards

Mathew Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
New Delhi, India
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 1, 2014

Nice courteous staff, nice location, not too far from the airport, sea facing property, good food, extra spacious rooms (good for a family of three). Dec to Feb is a great time to visit. This was my second time.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rajput_rajesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew T, General Manager at Vivanta by Taj - Green Cove, responded to this review, May 5, 2014
Dear Guest,

Greetings from Vivanta by Taj – Kovalam!!

Thank you for your review about Vivanta by Taj- Kovalam.

We are most delighted to learn that you have had a wonderful experience in our Resort and found the staff and services outstanding. Your feedback will most certainly add impetus in our quest towards excellence.

We look forward to your continued patronage and assure you of the very best in services, facilities & hospitality in the true Taj tradition, which the Vivanta by Taj-Kovalam is committed to delivering to all our guests.

Warm Regards

Mathew Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level 4 Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 30, 2014

You can expect a warm welcome from this hotel, on arrival we were greeted with shell necklaces and invited to sit in a comfortable seating area while our rooms and keys were prepared. We had 4 rooms in total and all were very good. We contacted the hotel prior to arrival as we were arriving early and requested an early check in, not expecting it to happen, but the hotel did us proud. A truly beautiful location - there is a shuttle between the hotel and the beach and dinner on the beach was a very memorable experience. All staff were very helpful and perhaps the only let down was the service in the main restaurant - getting a cup of tea in thee morning seemed to be a struggle but a small price to pay. We didn't use the pool but it did appear to get packed early, I wondered why as the beach sunbeds were very comfortable with a welcoming breeze. I would definitely go back to this hotel. Overall a really good break.

Room Tip: Try for 213 - 217 or 120 & 110
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stuck31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew T, General Manager at Vivanta by Taj - Green Cove, responded to this review, May 5, 2014
Dear Guest,

Greetings from Vivanta by Taj – Kovalam!!

Thank you for your review about Vivanta by Taj- Kovalam.

We are most delighted to learn that you have had a wonderful experience in our Resort and found the staff and services outstanding. Your feedback will most certainly add impetus in our quest towards excellence.

We look forward to your continued patronage and assure you of the very best in services, facilities & hospitality in the true Taj tradition, which the Vivanta by Taj-Kovalam is committed to delivering to all our guests.

Warm Regards

Mathew Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level 4 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 27, 2014

I stayed at this hotel with my partner for 1 week 9-16th Feb.
We could not fault it from the moment we entered and were made to feel like arriving royalty, to the easy but all-too-soon check out.
Standard rooms are very spacious with superb bathrooms with own toiletries. Beds are very comfortable. Don't expect much to watch on TV but it would be a shame in any case to spend too much time in font of TV with such a lovely hotel in a fantastic part of the world.
The sun beds are the most comfortable I have ever experienced. The infinity pool is lovely (and is bigger than it appears in the 'photos).
We ate several times at lunchtime and in the evening at the hotel (we stayed room-only). The food is excellent and reasonably priced, not just for a 5 star hotel, but actually compared with lesser restaurants nearer the beach.
The staff were excellent too - very attentive, but also good fun, chatty and interesting individuals to get to know.
We had a superb Valentine's dinner at bait and the whole evening was wonderful. It was great to be driven there in one of the golf buggies (the walk is easy though!)
The beach is small and the sea is a little rough and i would not advise swimming (even outside of monsoon season). One poor local did not survive an incursion into the water while we were there. I think the sea at Kovalam beach was less rough.
There are a few steep steps at the property but easy to navigate. The grounds are also lovely.
We met many people who were returning visitors to the hotel.
We would thoroughly recommend this hotel - especially if you are travelling around Kerala first, it made a very relaxing second week to our stay.

Room Tip: Sea facing rooms are worth the little extra money. Although the sea is some distance away it is stil...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HollyTony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew T, General Manager at Vivanta by Taj - Green Cove, responded to this review, May 5, 2014
Dear Guest,

Greetings from Vivanta by Taj – Kovalam!!

Thank you for your review about Vivanta by Taj- Kovalam.

We are most delighted to learn that you have had a wonderful experience in our Resort and found the staff and services outstanding. Your feedback will most certainly add impetus in our quest towards excellence.

We look forward to your continued patronage and assure you of the very best in services, facilities & hospitality in the true Taj tradition, which the Vivanta by Taj-Kovalam is committed to delivering to all our guests.

Warm Regards

Mathew Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
126 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 27, 2014

We returned here after 3 months . It was nice to see old friends and we were made very welcome once again .we moved up the resort to room 306 and the higher up the resort is definitely better . the only recommendation is you should check with the hotel if any festivals are due as they start chanting and playing drums at 4.30 in the morning. the food remains excellent as does the service and the friendliness of the staff is exceptional. I used the gym and my wife used the spa and they are also very good

Room Tip: Choose a room high ups the resort and they are 2 storey bungalows choose the upper one and you get a...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeremy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew T, General Manager at Vivanta by Taj - Green Cove, responded to this review, May 5, 2014
Dear Guest,

Greetings from Vivanta by Taj – Kovalam!!

Thank you for your review about Vivanta by Taj- Kovalam.

We are most delighted to learn that you have had a wonderful experience in our Resort and found the staff and services outstanding. Your feedback will most certainly add impetus in our quest towards excellence.

We look forward to your continued patronage and assure you of the very best in services, facilities & hospitality in the true Taj tradition, which the Vivanta by Taj-Kovalam is committed to delivering to all our guests.

Warm Regards

Mathew Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
1 review
Reviewed March 27, 2014 via mobile

My husband and I were given a surprise holiday as a present for my daughter and son in law. Apart from the property being very natural and beautiful and green, we were completely overwhelmed by the level of personal service from each and every member of staff at th hotel. They upgraded us to a suite and organised a cake for us as a farewell present . What touched us the most that they even called us once we d left to find out if we reached home safely !!! We would highly reccomend this hotel to all. We will def be going back for a longer holiday next year. We must mention Mr . Ghanshaym from guest relations, Mr Muktaralli , assistant restaurant manager , Mr Subeen captain from the F and B department , Ankit Tandon F and B manager, John the duty manager ,Jagan, who was our waiter at the currys restaurant , Abdullah who always took our room service orders with a smile .Thank you to you all for making our stay so wonderful , we will be back soon!

Stayed March 2014, traveled as a couple
Helpful?
Thank Punitaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew T, General Manager at Vivanta by Taj - Green Cove, responded to this review, May 5, 2014
Dear Guest,

Greetings from Vivanta by Taj – Kovalam!!

Thank you for your review about Vivanta by Taj- Kovalam.

We are most delighted to learn that you have had a wonderful experience in our Resort and found the staff and services outstanding. Your feedback will most certainly add impetus in our quest towards excellence.

Thank you for complimenting the staff and we have shared the same to all our staff.

We look forward to your continued patronage and assure you of the very best in services, facilities & hospitality in the true Taj tradition, which the Vivanta by Taj-Kovalam is committed to delivering to all our guests.

Warm Regards

Mathew Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level 4 Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 23, 2014

This resort is located a short distance outside Kovalam (actually much nicer than staying in Kovalam itself, which has developed into a quite a tatty beach town). The gardens and beach front are nice, the pool area is lovely and all the meals we ate at the restaurants were good as was the restaurant service. Check-in was quick and smooth and we were given a tour of the resort facilities as well as a welcome drink on the beach. We stayed in a ground floor garden view room, which was well-appointed and comfortable. However, it did have that pervasive musty smell which is common in the tropics – I would expect that at a hotel at this price-point would take steps to ensure that this is not an issue, even in their lower level rooms, which are still pricey. Aside from this, we had a lovely stay and would recommend the hotel. Note that if you tire of the resort restaurants, the little restaurants at Samudra beach (a short walk away) are actually very good and also sell surprising drinkable Indian wines!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cloudycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mathew T, General Manager at Vivanta by Taj - Green Cove, responded to this review, March 26, 2014
Dear Guest,

Greetings from Vivanta by Taj – Kovalam!!

Thank you for your review about Vivanta by Taj- Kovalam.

We are most delighted to learn that you have had a wonderful experience in our Resort and found the staff and services outstanding. Your feedback will most certainly add impetus in our quest towards excellence.

We look forward to your continued patronage and assure you of the very best in services, facilities & hospitality in the true Taj tradition, which the Vivanta by Taj-Kovalam is committed to delivering to all our guests.

Warm Regards

Mathew Thomas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vivanta by Taj - Green Cove

Property: Vivanta by Taj - Green Cove
Address: G V Raja Vattappara Road | Trivandrum, Kovalam 695527, India
Phone Number:
Location: India > Kerala > Thiruvananthapuram District > Kovalam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Kovalam
#2 Spa Hotel in Kovalam
#2 Luxury Hotel in Kovalam
#2 Family Hotel in Kovalam
#2 Romantic Hotel in Kovalam
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Vivanta by Taj - Green Cove 5*
Number of rooms: 59
Official Description (provided by the hotel):
Vivanta by Taj - Green Cove, Kovalam, is delightful in many ways. While to some it is one of the finest beach resorts in Kerala, to others it is an amazing backwater retreat. And there are those that love it for its hill resort layout. Now it's all that and more. There's a nice new buzz all over. In the renewed cottages and villas, the nouvelle restaurants, the high energy bar, and the spa where you'll go Ah! ... more   less 
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Also Known As:
Vivanta By Taj - Kovalam Hotel Kovalam
Taj Green Cove Hotel
Taj Green Cove Kovalam
Taj Green Cove Resort
Vivanta By Taj - Green Cove Kovalam, Kerala

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