This hotel is nicely located on the Kovalam Beach and i must say quality of architecture is fantastic, its adequately staffed and we had a great sea view facing room ... since this was a part of our ongoing trip from Kumarakom , i found their room is even better than the one we had stayed in Taj Kumarakom .
Few things missing, we did not get the welcome drink, there was no exit gifts like Taj and we had trouble in ordering food sometimes as there vegetarian dishes were limited.
But staff was co-operative and accomodating and they were quick to bring things back to normal.
Another thing i noticed was they did not have a license to serve liqour which is very suprising on a beach destination.
I felt the hotel staff should arrange for some activities specially for people staying for 3 or more days as we did not know what to do apart from staying back in the room or going to sea shore in the evening.
Overall the stay and experience was good and i will escuse all the misses they had thinking its a new hotel and they will come up with the customer reviews and improve on their services.More
- Free Wifi
- Free Parking