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“Good property with very bad service”

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Hill & Sea View Beach Resort
Ranked #28 of 50 Hotels in Kovalam
Chennai (Madras), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good property with very bad service”
Reviewed October 26, 2013

I stayed with my family in this resort for 2 days and my experience was not very good. The property though located a little inside from the main road and the beach has a very good view from the top floors. However the service was quite poor. The Hotel staff was courteous but when asked about the poor service they gave the excuse of off season. I assume that service is better in he peak season, but any body travelling in off season should also get the minimum expected service. The resturant had lot of items in the menu but most of them were not available - reason off season. So please dont go to this hotel if your are looking for good service.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank amitavasarma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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206 reviews from our community

Traveler rating
    54
    53
    28
    24
    47
See reviews for
73
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Stockholm, Sweden
Level Contributor
67 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 5, 2013

It was a bit hard to find this resort, and it takes around 10 minutes to reach the beach. The room was ok clean but nothing special. We stayed three persons in one room and the staff was helpful in giving us an extra bed, but the bed itself had seen better days. Nice view of the lighthouse from the room. Breakfast was good. The pool area is clean and well kept.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CeciliaSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 25, 2013

My friend and I were travelling around India and decided to go for something a bit more luixurious when we arrived in Kerala. We were not disappointed! The hotel was clean,the staff friendly and efficient and the room we had was beautiful! We had a fantastic room overlooking the sea, and it was lovely to sit out on our veranda in the evenings.
Only a 5 minute walk to the beach and the local restaurants, this hotel is definately worth a visit.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alysha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 15, 2013

It was a good and pleasant stay at this hotel. Good sea view. Good staff and good amenities too. The rooms live up to the standards. I would definitely recommend this hotel for any business/personal trip.


  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Vinay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 13, 2013

I visited this resort in January 2013. Apart from restaurant service and and location of the hotel, I was disappointed at various ocations.
First of all I found conchroaches and lezard in my room. Rooms were not clean. Complete dust.
Resort staff was not able to communicate neatly in either Hindi / english. SO lot of communication problme.
What I liked most is restaurant location and service of restaurant staff, though the food quality was very average.
Overall disappointed with this resort.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mahesh1awate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 9, 2013

location of hotel was good but water in rooms was given from boring water which was yellow in color and used to stink.once you fulsh in toilet that smell used to be there till you leave hotel on your last day.when asked to manager he said this is what it is.we suffered for four nights.ac of my room was not working for first day when asked to change room m manager from morning shift say he cannot do anything as there is electricity problem.in night when another manager came then only he gave me another room whose ac was working but making noise after work for 3-4 hrs.food in hotel was tasteless.as i have choose map plan breakfast and dinner was in my package.but they used to serve veg only.when asked for nonveg they served very spicy and bad taste egg curry.overall it was pathetic stay in there.kovlam beach is awesome.you can get good food there.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
3 Thank Aatish G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kovalam hotels

KL
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 25, 2013

Was very relaxed through my vacation until i reached this hotel. Located not so near to the beach, our driver advised us not to roam outside the hotel at nite as it is located in local neighbourhood and dark walking lane. The room is not suitable to fit extra bed. Toilet is not clean, no hot water supply and to add to our frustation; no water supply for 2 days...The food served is edible and same boring menu each day...Prefer to eat at the beach area. The staffs (exclude the reception staffs) are willing to cater your needs. Dont forget to bring your mosquito repellent

Room Tip: The hotel has new and old block... if your room is at the new block, you need to climb stairs to go...
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank izzatiyusof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hill & Sea View Beach Resort

Property: Hill & Sea View Beach Resort
Address: Mottavila Avaduthura | Vizhinjam (PO), Kovalam 695527, India
Location: India > Kerala > Kovalam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#12 Spa Hotel in Kovalam
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hill & Sea View Beach Resort 3*
Number of rooms: 44
Official Description (provided by the hotel):
Welcome to Hill & Sea View Beach Resort. If you are at Kovalam, be proud to be at Hill & Sea View, at the highest altitude destination in Kovalam where you cannot miss the breathtaking view of vast Arabian sea over the mesmerizing greenish lay out laid by the cocas. These entitle that Hill & Sea View is your ideal place to enjoy Kerala at its whole length. "WANNA BET YOU WILL NOT MISS A BIT" You can reach beaches within seven minutes on foot; all rooms are with sea-facing balconies, view of sunset. ... more   less 
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Also Known As:
Hill & Sea View Beach Resort Kovalam, Kerala

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