Since there was an offer in Crazeal, we did the booking for this resort for 2N/3D, super deluxe room with sea facing. We checked in this hotel n 30th Oct 2012, and got a room the wash room of which was very badly smelling. We called the front office from 04 times, none of them came or taken care. At last security person came and did room sprayed but the smell continued and we were not able to enter the wash room.
After calling for 05th time, the front desk operator telling they were very busy since there is a mass checking-in. We felt very bad for coming to this hotel. At last they changed our room to the next upper floor although this wash room also had smell but tolerable and this room was without balcony.
When the person (so called GM of the property) whom I have interacted confirms that, they are not interested for Crazeal to promote their property since their MD is spending lot of money in abroad hence they have maximum foreign guests. It was very dis-appointing.
The quality of room, wash room was not up to the single star itself but they are quoting it as 3 star. The complimentary breakfast provided by them was so bad, not even a cut fruits, no juice nor any local special items were served. There use to be only 02 items during breakfast and it was not at all satisfactory.
The travel desk was so bad, we enquired for local sight seeing, airport drop etc. but they never got back to us which forced us to hire an innova vehicle from outside.
The location of the hotel is not very good, interior from other side of the beach road, however beach was walkable distance but sea facing rooms are at about 1 kms away from sea.
We had good "Ayurvedic Massage" experience and the person incharge was quite good.
Not recommended for others and we will definitely not visit this place any more
- Official Description (provided by the hotel):
- Welcome to Hill & Sea View Beach Resort. If you are at Kovalam, be proud to be at Hill & Sea View, at the highest altitude destination in Kovalam where you cannot miss the breathtaking view of vast Arabian sea over the mesmerizing greenish lay out laid by the cocas. These entitle that Hill & Sea View is your ideal place to enjoy Kerala at its whole length. "WANNA BET YOU WILL NOT MISS A BIT" You can reach beaches within seven minutes on foot; all rooms are with sea-facing balconies, view of sunset. ... more less
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- Also Known As:
- Hill & Sea View Beach Resort Kovalam, Kerala