I stayed at this hotel in August 2011 for one night, booking their top room (executive room). The hotel was, overall, ok, with some areas for improvement.
Check-in was slow, even though there was only one person checking out in front of me. However, there were 5 attendants behind the desks, and they all carefully avoided eye contact, and there was a line stretched across the space in front of the desk so that it appeared that only one check-in station was available. Overall, it took me 15 minutes to check in, which is way too slow, and I was told initially that my room was not available because it had not been made up yet, even though I checked in at midday. On a positive note, at least the check-in ladies were pleasant, although the process clearly was not efficient.
The room I was given was average, no big complaints about it. It had a flat-screen TV (but no Western channels), and a quick check revealed that the mattress and memory foam cover on top of it were both new, which was good. The sheets were also of good quality cotton, and sleep quality was good, with very little noise except for the air conditioning unit..
The room carpet, as was the case throughout the hotel, was stained and dusty and badly needed replacing; in one place the burn outline of a cigarette could clearly be seen.
The bathroom was ok, the only complaints being stained grouting around the bathtub, which suggests that this property needs a refurb in this area.
The rooms come with fast broadband connection, which is welcome. Ethernet cables are supplied in-room, although the one I had was clearly a relic from the 1990s. There was also a mini fridge, but nothing in it.
The room service on my floor was attentive and helped me out when I asked them questions.
One of the good points about this hotel is that it is located right next to the old Italian area of town - it is literally one minute away, just round the block. It is also close to the canal (one block away) which has been regenerated and has a very pleasant embankment for pedestrians.
WOULD I STAY AT THIS HOTEL AGAIN?
In a word, yes. It's ok for business, and costs a lot less than the main Western brands that can also be found in Tianjin. So, value for money was good here.
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