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“Avoid if possible”
Review of Hotel Elila

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Hotel Elila
Ranked #2 of 8 Bukavu B&B and Inns
Reviewed May 28, 2013

I spent three nights at Hotel Elila, attending a conference convened just outside of Bukavu. The hotel room given to me was not much larger than a closet, had no mosquito netting on the windows (which faced west...so the room was a furnace by mid-afternoon, not such much as a fan, and the water was made available in the bathroom only if I made the long trek down the uneven stairs (being located on the top floor) to reception to ask them to please turn on the water (oh, you really need to speak French - not a problem for me, but it was for others attending the conference). Breakfast was extremely limited, and I arrived late one morning to find no food left other than white bread. I took no other meals there, but those who did reported the food to be terrible. The only furniture was a bed and a tiny desk suited for an office more than a hotel room. The staff did try to please...but many of the workers had only limited French. The only nice thing I can say is that I had a nice view of the lake - but I have stayed other places in Bukavu which also had great views....and much nicer rooms and facilities for the same or lower costs!

Room Tip: If you get a room on the top floor, be careful with the stairs!
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  • Stayed: May 2013, traveled on business
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Thank ADTLilongwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16 - 22 of 25 reviews

Reviewed May 19, 2013

I stayed 4 nights in Elila for work, it is not a cheap hotel and I was not impressed at all, stayed in much better (and cheaper) places in DRC. All rooms are different, with a bizarre collection of ramshackle furniture, but what they have in common is that they are (literally) falling apart. I stayed on the top floor and when I tried to hang my towel, it fell down together with the hook, the same happened with the glass bench for toiletries. The wooden ceiling was full of humidity stains and the mosquito net grey with dust. There were some other peculiarities, the hotel staff tends to shut off the water system, so I had to walk down three stairs very often during my stay to beg them to switch it on so I could take a shower. Wifi is patchy and the router is placed on the balcony of one of the rooms, so if it needs to be reset this isn't easy when someone is using that room.

Positive points: breathtaking views on Lake Kivu and very friendly (but inefficient) staff.

  • Stayed: April 2013, traveled on business
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Thank MarNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2013

I stayed at Hotel Elila while on a trip to Kahuzi-Biega National Park and enjoyed the experience. Hotel Elila's comfort and cleanliness have apparantly been exponentially emproved and a Family Suite of 4 bedrooms sleeping up to 8 persons and a spacious seating room and balcony with the view of Lake Kivu added to the property. The family suite goes for only US Dollar 480 . I recommend Hotel Elila to tourists wishing to visit mountain gorillas in nearby World Heritage Site, Kahuzi-Biega National Park.

Room Tip: The Family Suite is ideal for visitors travelling in group
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  • Stayed: March 2013, traveled with family
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2  Thank Julien H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

I needed a hotel for 2 nights in Bukavu. I thought the Orchid sounded expensive so booked into the nearby Elila. I reserved a room at $90 per night but when I checked in it had been taken by a government delegation so I was offered a room at $120 for one night and then $90 for the second night. The rooms were very clean and well enough presented. Wireless internet was available and worked. Satellite TV in the rooms but only 3 local channels were available. I ate dinner once, French Onion soup was good. Breakfast was OK, fresh coffee was good.
Side roads in Bukavu are generally poor and Ave Kabare is no exception, rough dirt road.
From the higher bedrooms at the front you get a good view across Lake Kivu.
www.hotelelila.com

Room Tip: at the front, as high a possible for a lake view
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  • Stayed: February 2013, traveled on business
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2  Thank geoffandre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2012

the experience was very good. the hotel is new, around 1 yea so it is very clean and wifi connection available. . the food is wonderful. the view of the lake is just beautiful. i recommand the place for those who will be in tat city.

Stayed: April 2012, traveled on business
4  Thank cris m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2016
Google Translation

Room Tip: L'hôtel dispose de chambres disposées autour d'un petit salon dans un bâtiment situé à coté...
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  • Stayed: April 2016, traveled on business
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Thank MattDtn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2015
Google Translation

Room Tip: Seeseite weg vom Pool obere Etagen
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  • Stayed: August 2015, traveled on business
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Thank Raimund K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Elila

Address: 21 Av Kabare, Bukavu, Democratic Republic of the Congo
Location: Democratic Republic of the Congo > South Kivu Province > Bukavu
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 8 B&Bs / Inns in Bukavu

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