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“What they don't tell you”

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Alaskan Fishing Adventures Accommodation
Certificate of Excellence
Ashburn, VA
Level Contributor
119 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“What they don't tell you”
Reviewed June 22, 2011

We (my Dad and older brother) just returned from a fishing trip with Tim Berg’s Alaskan Fishing Adventures from 12-17 Jun 11. Below are some things you need to know before you book with them. Knowing what we know now, we would have just booked a hotel and the fishing trips independently.

For starters, these are not lodges. They are houses with multiple rooms for the guests of the lodge. We had a total of 13 guests when we stayed at the Seascape. Speaking with all of them throughout the week, we all had the same concerns/complaints about the operation. They do not tell you that will be responsible for driving to meet your boat and the wake up times are random and you don’t know until the night prior to departing where you are going. We cancelled our last fishing trip after we found out we had to depart at 3:30am, waking up at 2:30am. Staff members got into arguments and one almost came to blows in front of the guests. The chef was a joke. The food was marginal at best. You had to ask for coffee to be made and ask for him to make you breakfast on the days he actually showed up anyway. You get two free 50lb boxes processed of fish, but what they don’t tell you is one 50lb box estimates about $215 to ship anywhere back to the lower 48.

Our first evening after checking in we were presented our itinerary at 8pm for the next day. We were told to depart at 4am to drive to Seward to meet our boat. A 2.5 hour drive from the house. This after a full day of driving from Anchorage and a few drinks because we didn’t know we were leaving so early. So basically we had to wake up at 3am to get ready, drive, be on the boat all day and drive back. When we woke up that morning no staff member was up as promised. The chef was nowhere to be found and the packed sandwich lunches that were supposed to be laid out were not. So we left without breakfast or lunch for the day. We returned about 9pm only to find out we had to get up at 4:30am the next day. One gentleman had a trip to Homer, a 1.5 hour drive, followed by the 2.5 hour trip to Seward on back to back days. He was a walking zombie. Below are some additional items to consider:

---You cannot use the kitchen to make your own meals. They “upgraded” us, but it’s because they don’t want you using the kitchen or cook on your own. So you must rely on the undependable chef to make your breakfast and lay out lunch. Lunch is a ham or turkey sandwich you make on your own. And of course they expect tips for this behavior.

---You cannot store anything in the refrigerator and they have no ice machine. So if you pickup something at the market or have any leftovers from dinner, you cannot store them here. You need to buy your own ice to keep anything cold.

---No use of a grill. So after you catch those fish and maybe want to celebrate by grilling one up, guess what? You can’t do it.

---No TV in rooms. There is one common TV and that is it. So if someone is watching a movie or something you are out of luck if they don’t want to watch the big game like you do.

---No pre-planning. You don’t get the itinerary until 8pm the night prior so you could be driving 30 minutes or 3 hours. You don’t know until they tell you or you get back from your other trip at 9pm.

---No WIFI. They said it was temporarily down, but it never came back up the whole week we were there.

---No remorse. They don’t really care how much driving you’re doing or that you’re not happy. They just shrug their shoulders and dismiss it as another complaining guest. Or blame it on something else.

Save your money and look elsewhere. This operation has many holes in it and I plan to write a formal letter to the owners. The houses are nice and the view is great, but you can get the same view without the hassle. Never again.

Stayed June 2011, traveled with family
Helpful?
18 Thank sgtmorrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
timmyberg, Owner at Alaskan Fishing Adventures Accommodation, responded to this review, January 18, 2013
In responding to this reviewer I would like to first of all thank him and his father for traveling from Minnesota and fishing with us. also I would like to apologize for the actions of the new chef, who failed miserably. This was a new chef and lasted two days - we try to find the best chefs and staff available, however this one was escorted to the airport after his second day.

All of our guests are given choices each day of where they would like to fish and they ultimately make the choice of where to go. All the guests are aware of the drive involved to different locations. A lot of guests enjoy driving and the scenery that comes with it...others not so much.
I would say that if you do not enjoy driving, then the Trophy Lodge is a better choice as you can stay there and fish right out the back door every day.

Although 90% of our guests return and they realize that by driving it allows them access to five different fisheries - more so than any other fishing package they could hope for by staying and fishing from a single location.

Shipping fish home has nothing to do with us. FedEx is the shipping company of choice. Guests have their choice of taking their fish with them, which are frozen and boxed for the airlines. Or as a special service they can ship their fish home, like 80% of the anglers who visit Alaska each year do, using FedEx. No matter who this individual decides to fish with in the future, if he elects to ship his fish home he will have to pay FedEx $215 to ship his fish home.

We do not let our guests use the kitchen. All of our kitchens are State inspected and state regulated licensed Kitchens. This would be similiar to staying at the Hilton and using their kitchen - doesn't work. I really think that this individual would have been much better off staying at a cabin or in a condo somewhere and cooking his own meals after returning from a long day of fishing. Full service lodges are not for everyone.

We do provide ice chests and we do have an ice machine for guests who prefer to keep items in a cooler. And yes we do not provide a grill either or TV's in the guest rooms. And I am not sure why he would think that these items are provided. Several large flat screen TV's are located in the common areas.

In regards to cancelling his last charter, this gentelman returned to the Lodge at 8 Pm as he had driven to Seward to go fishing. When he got there he demanded to be changed from the fishing trip the next day as he had changed his mind.(again) This is a trip he had specifically told us to book and he expected us to try to switch him to a different charter at 9 PM when all the charter Captains, deckhands etc are already in bed getting ready for the next day.

It was just too late to cancel his Charter for the following day - and to do so would have been unfair to the guide who he was scheduled to fish with him that day. Fishing Guides and Captains have a very short season, and as such expect to be paid when folks have make reservations with them.

This was unreasonable and his request could not be met. And this is the very reason he submitted this review to Trip Advisor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alaskan Fishing Adventures Accommodation

Property: Alaskan Fishing Adventures Accommodation
Address: 720 Kalifornsky Beach Rd, Directly on the Kenai River, Soldotna, AK 99669-8226
Phone Number:
Location: United States > Alaska > Soldotna
Amenities:
Bar / Lounge Beach Restaurant Suites
Hotel Style:
Ranked #2 of 42 Specialty Lodging in Soldotna
Number of rooms: 24
Official Description (provided by the hotel):
Choose between three different properties. Trophy Lodge, Anglers Lodge Lodge and The Exit Glacier Lodge. The Trophy lodge is located in the town of Soldotna on the banks of the Kenai river. Enjoy our upscale dining and Napa Valley Wines with a fully stocked bar. The Anglers Lodge is located on the bank of the Kenai River about the 32 mile marker. It is in a park like setting on the best King Salmon fishing river in the world. You can enjoy fishing from the docks after dinner at either lodge. The Exit Glacier Lodge is in the beautiful town of Seward Alaska. This town has the best overall fishing from the road system in the state. The Halibut fishing is world class, with Halibut over 200 lbs caught on a regular bases. Enjoy one of Sewards best restaurants just a short walk from your room. We can put together any Alaskan fishing vacation you desire. You can pick from Anglers lodge with its park like setting to the Trophy with its upscale meals and Napa wines with an open bar or the Exit glacier lodge with a choice of either world. If you are just looking for a great vacation, there is no better place to hang your hat than at one of these great locations. Or if you are looking to experience the very finest fishing Alaska has to offer, be sure to reserve an All INCLUSIVE Fishing Package. We have been serving anglers from around the globe for 40 years - call us for all the details. ... more   less 
Also Known As:
Alaskan Fishing Adventures Accommodation Alaska/Soldotna

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