First room we stayed in smelled damp. And the keys on the second floor open multiple doors, apparently-because our first night another guest used theirs to open our door and stumble drunkenly into our room while my wife, infant daughter, and myself were trying to sleep. There was mildew in the bathrooms.
Secondly, when I some unforseen work issues cut my vacation time short by 10 days, they refused to even offer a partial refund-charging me over $1000 for a room I was not in, and they were able to rent to others. When I called to ask, in spite of my maintaining a business manner, the manager hung up on me. Decidedly unprofessional, and poorly run establishment.
- Official Description (provided by the hotel):
- Eagle Hotel Restaurant and Lounge is located in the heart of downtown Palmer! Experience a comfortable and relaxing stay at Eagle Hotel. With room to spread out in, our 28 non-smoking guest rooms have everything for a great night in: cable TV, refrigerator, and free Internet access. ... more less
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