We have stayed at this hotel on two separate occasions. Each time, we reserved a suite and both times we did not get what we expected. The first time, we were given rooms ACROSS the hall for the other family members.AND...there was no phone in my elderly mother's room. They took one from another room.... Before the second time, we spoke with the desk people IN PERSON to let them know our expectations and were shown the EXACT suite we were to get the next time. They put the room number on the reservation with a note to be sure we would get it. Again we did not get it. We had a trip arranged with two couples for a class reunion and vacation and ended up with only adjacent rooms, only the partial kitchen and no sitting area. We had to sit on the bed to play cards. They have a VERY limited number of these suites and have no qualms about giving them away.
- Official Description (provided by the hotel):
- Hotel North Pole is a great place to stay! We are conveniently located near the local mall, grocery store, and several restaurants in North Pole. We provide free Wi-Fi and Continental Breakfast Also we have Military, Senior and a Long Term rate. Twenty-four seven laundry service that we will wash, dry and fold your laundry for a small fee. We do allow dogs while accommodating rooms are available for a fee of $35. Our conference room is spacious and can be split into two separate rooms. There is an employee present at the front desk at all times for any questions or needs you may have. We are also at a convenient location for seeing the Northern Lights! There are many options of room’s to choose from. Standard room’s comes with the standard queen bed(s). Mini Suites come with a mini fridge, coffee pot and microwave; also queen bed(s) Extended Stay comes with a full sized fridge, stove, microwave, coffee pot and dish washer. We also have two bedroom Extended Stay available that has two separate bedrooms for more privacy. Our most decorative room is the Santa Suite! We have decorated the room(s) all Christmas decor. This Christmas, your child can experience a magical evening with their very own visit from North Pole’s favorite resident, Santa! There are no long lines to wait in. At Hotel North Pole, we have prepared a beautifully decorated room for Christmas all year round. Spend a night and see the look on your child’s face when Santa arrives in the evening ready to share milk and cookies. Imagine your child’s delight as “The Night Before Christmas” is being read by Santa himself. For more details, please contact Hotel North Pole Directly. ... more less
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