We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Ketchikan Business Hotel”
Review of The Landing Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Landing Hotel
Ranked #1 of 10 Hotels in Ketchikan
Certificate of Excellence
Anchorage, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Ketchikan Business Hotel”
Reviewed May 2, 2014

For business or travel in Ketchikan Alaska I have found the Best Western to be a excellent value with fair prices, good food, Great location, attentive professional service, very comfortable clean rooms with a relaxing atmosphere, always have had an excellent experience. I highly recommend this Hotel!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akhotel, General Manager at The Landing Hotel, responded to this review, May 5, 2014
Dear Mark M,
Thank you for taking the time to do a review of our property on Tripadvisor. We appreciate the comments you made concerning our facility. We are happy to hear you enjoy your stays with us and also enjoy our restaurants. Thank you for recommending our hotel to other business and leisure travelers. We look forward to your next visit to Ketchikan. Thank you again for your review. Linda Peters, G.M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

363 reviews from our community

Traveler rating
    202
    128
    23
    5
    5
See reviews for
56
80
21
156
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Thorne Bay AK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 27, 2014 via mobile

I travel a lot for work and have stayed at most of the hotels in Ketchikan - the Best Western Landing is the best. Most comfortable rooms, good room service, and the Landing Restaurant and Jeremiah's pub fit my needs. Only place to stay in Ketchikan.

Stayed March 2014, traveled on business
Helpful?
1 Thank Rosie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akhotel, General Manager at The Landing Hotel, responded to this review, April 1, 2014
Dear Rosie B:
We appreciate your taking the time from your busy schedule to write a review of our property. We are happy to hear that you have enjoyed both the Landing Restaurant and Jeremiah's Pub. They both offer something for every guest. Our staff tries to make your room dining as accommodating as if you were dining in the restaurant. We are happy to hear they achieved that feeling with you. We do hope you will travel our way again soon. We look forward to your next visit. Thank you again for your comments.
Sincerely,
Linda Peters, G.M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ketchikan, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 26, 2014

stay here all the time, close to all ferries, airport, has a restaurant, has shuttle service to anywhere you want to go, always booked in the summer months with tourist, staff at hotel and restaurant are helpful

Stayed March 2014, traveled with family
Review collected in partnership with Best Western

Helpful?
1 Thank Theresa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akhotel, General Manager at The Landing Hotel, responded to this review, April 1, 2014
Dear Theresa W.
Thank you for your review of our property. We appreciate your kind words about our friendly and helpful staff. We try very hard to make our guests feel like they are at their "Home away from Home". Thank you for your loyalty to our hotel when in Ketchikan. Again, thank you for your comments. We look forward to seeing you at our property again in the very near future.
Best Regards,
Linda Peters, G.M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Orchard, Washington, United States
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 20, 2014

When staying at the BW Landing Plus remember to stay in the new building's. They have both wired internet and wi-fi available. Large rooms and no hint of smoke in the rooms. Modern facilities. Friendly staff. The Landing Restaurant has an awesome breakfast and Jeremiahs Bar/Lounge has very cold beer.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akhotel, General Manager at The Landing Hotel, responded to this review, March 21, 2014
Dear Robert W:
Your choice of the new building which we called the North Court building does accommodate both hard wire and wifi internet access. Our entire property has free wifi service; rooms as well as the public areas. The North Court rooms are more spacious and all our rooms are non-smoking as well as our restaurant and lounge. We appreciate that you visited both the Landing Restaurant and our Jeremiah's Pub.
Thank you for your comments on our staff and our facilities. We hope that you will make another visit to Ketchikan in the near future and visit us again.
Best Regards,
Linda Peters, G.M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wasilla, United States
1 review
Reviewed March 17, 2014

I have stayed at The Landing every month since September of 2013 for work and have never been disappointed. The quality of the rooms is top notch and the staff is great. The shuttle drivers are personable and give you a tour as they deliver you to your destination.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akhotel, General Manager at The Landing Hotel, responded to this review, March 21, 2014
Dear Linda F:
Thank you for completing a review on Tripadvisor. We are very happy to hear that you enjoyed you stays with us at the Landing. We do pride ourselves in our caring and friendly staff. All our shuttle drivers have been with us many years and they do enjoy talking about their city. The courtesy shutlle is one of our many amenities we offer at the Landing. The shuttle is available from 6am-10pm to take you anywhere within the city limits. It is on a first come first serve basis. Even though the van is very busy; they seem to be able to accommodate all our guests needs. We look forward to seeing you on your next visit to Ketchikan.
Linda Peters, G.M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed March 1, 2014

Watch out for room 267; located over boiler room and is impossible to cool down without air conditioning on and window open constantly, even in winter! No breakfast here either! Restaurant was over-priced for value received.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank B3647LEmichaelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akhotel, General Manager at The Landing Hotel, responded to this review, March 4, 2014
Dear B3647LE michaelt:
We appreciate your review of our property on Tripadvisor. We apologize that you were given room 267 which is one of our last rooms to rent as it is above the boiler and is a very warm room, which is why it is the only room in the hotel with an air conditioner unit. We apologize if you were not told this upon your check in when given this room, which is the normal procedure when renting this room. We do not serve a free continental breakfast in our hotel because we have a full service restaurant open from 6AM for our guests breakfast needs. We are sorry to hear that you did not feel you received the value for the price paid. We sincerely hope that you will give us another opportunity when in Ketchikan to present you with a superior customer experience. We do appreciate your comments and will use them to help create that superior experience for all our guests at the Landing Hotel.
Best Regards,
Linda Peters, G.M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ketchikan, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 24, 2014

we stay at this hotel quite often, it is a good location to the ferries and airlines, has shuttle service to just about anywhere within city limits with a restaurant in the hotel, altho there are several restaurants not to far away.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Theresa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
akhotel, General Manager at The Landing Hotel, responded to this review, February 26, 2014
Dear Theresa W:
Thank you for taking the time to review our property on Tripadvisor. We appreciate your comments concerning our facility and amenities. We are happy to hear that you make use of our shuttle service to get around town. We appreciate your choosing the Best Western PLUS Landing Hotel for your stays in Ketchikan. We look forward to seeing you again in the very near future. Please call us if we can be of service to you in the future.
Best regards, Linda Peters, G.M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ketchikan hotels
2.2 mi away
Inn at Creek Street
Inn at Creek Street
#2 of 10 in Ketchikan
320 reviews
2.2 mi away
Cape Fox Lodge
Cape Fox Lodge
#4 of 10 in Ketchikan
239 reviews
1.5 mi away
Rodeway Inn Edgewater
Rodeway Inn Edgewater
#6 of 10 in Ketchikan
107 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
Gilmore Hotel
Gilmore Hotel
#7 of 10 in Ketchikan
157 reviews
0.1 mi away
My Place Hotel-Ketchikan, AK
2.0 mi away
Waterfall Resort Alaska
Waterfall Resort Alaska
#3 of 10 in Ketchikan
59 reviews
Show Prices
Show Prices
Show Prices

Been to The Landing Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Landing Hotel

Property: The Landing Hotel
Address: 3434 Tongass Ave, Ketchikan, AK 99901-5633 (Formerly BEST WESTERN PLUS Landing Hotel)
Location: United States > Alaska > Ketchikan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 10 Hotels in Ketchikan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Landing Hotel 3*
Number of rooms: 107
Official Description (provided by the hotel):
This beautiful hotel is your first stop traveling via Alaska Airlines, Alaska Marine Highway or the Inter Island Ferry. The Landing Hotel also houses the two most popular local restaurants in Ketchikan; The Landing Restaurant and Jeremiah's Pub serving breakfast all day, lunch and dinner. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Cheap Tickets, Travelocity, TripOnline SA, Hotwire, HotelsforEveryone, Cancelon, getaroom.com and HotelQuickly so you can book your The Landing Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ketchikan
Ketchikan Best Western
The Landing Hotel Ketchikan, Alaska

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing