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“Ferry terminal shuttle”

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Travelodge Hotel Juneau
Ranked #5 of 17 Hotels in Juneau
Fairbanks, Alaska
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Ferry terminal shuttle”
Reviewed October 2, 2013

This hotel offers shuttle service to the ferry terminal (3 or 4 miles away), airport (close by), and the downtown. The ferry terminal pickup service is especially helpful, since options there are limited for passengers who arrive without cars. I called the front desk as the ferry was arriving in port, and the shuttle arrived within 10-15 minutes. In addition to pickups, the hotel also schedules drop-off shuttle runs, which leave the hotel about 1 hour before ferry departure.

The hotel has an indoor pool and the Mi Casa restaurant on the ground floor. Rooms are of average quality. The bathroom area is more up to date than the main room, where furnishings are showing wear. The beds and pillows also have seen better days. The linens in particular are worn and need replacing. On two recent visits, there were small but startling housekeeping oversights, and there was no housekeeping staff available during the overnight hours. However, the front desk staff was reasonably friendly, and for ferry travelers the shuttle is a great help.

Room Tip: Avoid rooms in the back of the hotel near the dumpsters, which can be noisily emptied very early in...
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tlevaksilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jnumanager, General Manager at Travelodge Hotel Juneau, responded to this review, October 15, 2013
Thank you for your feedback - we are happy to hear that you enjoyed your stay at the Juneau Travelodge Hotel. We appreciate you taking the time to review your stay and we look forward to seeing you at the Juneau Travelodge Hotel on your next trip to Juneau.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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371 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Fairbanks, Alaska, Usa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 30, 2013

This is an old property that has not been renovated in a very long time. The carpets, drapes and furnishings are very tired and a lamp was broken and left unrepaired. On the other hand, TV is new, bedding is comfortable and everything is clean within the limits of age. Microwave & frige were nice touches. Hot water was an issue in various ways, including scarcity for morning showers. The hotel apparently does not insulate pipes or recirculate hot water, requiring extended time for hot water to get to fixtures and rapid cooling when turned off. Hallway noise from early departures readily entered room. Lighting was minimal.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
1 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jnumanager, General Manager at Travelodge Hotel Juneau, responded to this review, October 15, 2013
Thank you for taking the time to review our Hotel; it is feedback like yours that allows us to better serve our guest. I first want to apologize for the broken lamp you found in your room. We pride ourselves on the highest level of cleanliness and customer service and this was not what you received during your stay with us. I have spoken with housekeeping to make sure this does not happen again, and hope you will give us another chance to serve you. All of our guest rooms in the last seven years have new box springs and mattresses, new guest room carpet, new guest room chairs, new 39" flat screen televisions, new draperies, new telephones and telephone system, new bed toppings and all guest rooms furniture has been completely refinished. We are continually working on improvements to our guest rooms. If your travels bring you to Juneau again I hope you will give us a chance.
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Additional Information about Travelodge Hotel Juneau

Property: Travelodge Hotel Juneau
Address: 9200 Glacier Hwy, Juneau, AK 99801-7002
Phone Number:
Location: United States > Alaska > Juneau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 17 Hotels in Juneau
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Travelodge Hotel Juneau 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Complimentary In-Room Safes, Microwave and Refrigerator in all guest rooms. 100% non-smoking facility. ... more   less 
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Also Known As:
Travelodge Juneau Airport Hotel Juneau
Travel Lodge Juneau
Juneau Travelodge
Juneau Travel Lodge
Travelodge Hotel Juneau Alaska

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