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“Dont get stuck in building A”

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Frontier Suites Airport Hotel
Ranked #10 of 16 Hotels in Juneau
Rochester, Minnesota
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Dont get stuck in building A”
Reviewed August 1, 2010

Building A, although attached to frontier suites is not the same. You are in a tiny studio apt. Majority of the staff is fantastic however the manager at the front desk is rediculous. Dont waste your money on building A, nor associate with the day manager. When i moved out, he wouldnt give me a trash bag because " i technically was not in his hotel" . Give me a break! How are you a manager when you lack customer sx skills?

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
5 Thank juneau_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Wakefield, United Kingdom
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 15, 2010

We stayed here for 1 night in June. Having landed at the airport at 10am we called in the hotel in the hopes of leaving our luggage until check in. However, despite the early time we were told our room was ready and we could have it straight away! We had booked a suite which had a kitchen, bunk bed, sleeper sofa and double bedroom. The room was much nicer than the pictures on the website which don't do it justice. There is no WIFI however there is free wired internet and the hotel even supplies network cables for use with laptops, free of charge. Throughout our stay the staff on reception were very helpful and the shuttle bus provides free transport as far as the brewery and back. Due to our afternoon flight, we requested what time we needed to check out and were told we didn't need to check out until 2pm. Our only criticism would be that the hotel is over 10 miles from Juneau itself and the shuttle bus will only go as far as the brewery making getting into Juneau difficult without your own transport. However, our room itself was very nice and the service provided by the front desk was excellent. I'd recomment this hotel to anyone visiting Juneau.

  • Stayed June 2010, traveled with friends
    • Value
    • Location
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Helpful?
3 Thank KaiserChiefs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 6, 2010

The room was great, minus the lack of air conditioning on some of the very few hot days Juneau has; we had to leave our windows open and it super noisy. The staff was great and the place was clean. I would stay again.

  • Stayed June 2010
    • Value
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Helpful?
3 Thank CassieRo82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 8, 2010

Room service had failed to restock bathroom amenities as well as running the dishwasher. I found it filled with dirty dishes with no clean utensils left in the kitchen. It took room service 20 minutes to deliver a new set of utensils. Friendly staff, but poor attention to detail.

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wokalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Juneau hotels

Denver, Colorado
Level Contributor
86 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed June 21, 2009

Three couples stayed here for 2 nights in mid June before chartering a boat. Mark and Ginger in particular bent over backwards to accommodate requests such as giving us rides, getting us extra glasses, etc. The whole hotel is full of exceptionally friendly and personable staff. The rooms are quite large nad the location is very convenient right near the airport.

  • Stayed June 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TravlChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Soldotna, Alaska
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 27, 2009

I am a parent of a soccer player and called the night before we were to be in Juneau. The manager returned my calls promptly, thank you Mr. Davis. Though the team was late in reserving the manager made every possible effort to make our stay pleasant. I looked at many of the hotels in Juneau while I was there, scary. Mr. Davis provided a roll away where needed, gave local information, and always had a smile for us. We took 15 girls on this trip and cooked each meal in the kitchen in the chaperone room, this saved each girl around $80 over the 3 days we were there. Of course it is not fancy or anything like a spa atmosphere, it is clean and spacious with a staff willing to serve. I appreciated the manager and his staff being so helpful and we will stay again when going back to Juneau.

  • Stayed April 2009, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vanfive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SE Alaska
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 15, 2009

super clean...quality environment...comfy beds...kitchens in rooms...smells fresh and clean...excellent service...complimentary shuttle...recommend to everyone.

  • Stayed January 2009, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank verago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Frontier Suites Airport Hotel

Property: Frontier Suites Airport Hotel
Address: 9400 Glacier Hwy, Juneau, AK 99801-7019
Location: United States > Alaska > Juneau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #10 of 16 Hotels in Juneau
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Frontier Suites Airport Hotel 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Frontier Hotel Airport
Frontier Suites Airport Hotel Juneau, Alaska

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