The front desk/management staff are anything but helpful. My husband stayed at this hotel while working and he the worst experience starting with his room not getting serviced down to money being stole from his room and he also had someone break into his room and steal a brand new iPad. He advised the front desk about it after waking up the front desk agent and had spoke with whom claimed to be a manager about the stolen iPad situation and the reply was "sorry we dot do anything about that." What a dissappointment in the hospitality business. Not that we expected them to replace the iPad but to know that they would look into the matter and make a guest feel comfortable and trust the staff would have been a great solution to this matter. Very dissapointed to say the least and would hate for this to happen to anyone else.
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- Also Known As:
- Frontier Hotel Airport
- Frontier Suites Airport Hotel Juneau, Alaska