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“Best Western-Country Lane Inn”

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Best Western Country Lane Inn
Ranked #2 of 17 Hotels in Juneau
Certificate of Excellence
Reviewed October 14, 2013

The hotel staff were polite and helpful, rooms were clean and everything was in working order. I stay here often and was given an automatic upgrade to my room for the same price. There is always a breakfast buffet offered in the lobby and there is also free wifi for those who need internet access. The beds were very comfortable with quilted cotton coverlets that added comfort and helped to create a cozy atmosphere.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Best Western
Thank Yanwaashaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonja C, Customer Service Mgr. at Best Western Country Lane Inn, responded to this reviewResponded October 24, 2013

Thank you for reviewing our property, the Best Western Country Lane Inn. We sincerely appreciate your kind comments concerning our staff and accommodations. Seeing remarks such as yours is very rewarding and motivating to everyone involved. We are pleased you enjoyed your stay and continue to be a loyal guest. Thank you again for your review and we look forward to your next visit.

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382 - 388 of 533 reviews

Reviewed October 13, 2013

We stayed on two separate occasions in September 2013. We booked the room with a sofa bed, as we had a third person with us. The rooms are clean, but a little cramped with lots of furniture. When you pull out the sofa bed, there is barely enough room to get around it and out the door. The layout is also kind of odd for three people, as the bathroom is only accessible by walking through the bedroom, so not much privacy.

Breakfast wasn't served early enough for those trying to get a car on the 7:00 a.m. ferry, but we did try the breakfast the second stay we were there. The food was better than I would expect for a free breakfast, and definitely better than what you get at a Holiday Inn Express.

I would consider staying here again, but not with the same number of people in the room, only as a couple.

Room Tip: Be aware that sofa bed takes up whole living room area and access to bathrooms are through the main...
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  • Stayed: September 2013, traveled with friends
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Thank DebraI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonja C, Customer Service Mgr. at Best Western Country Lane Inn, responded to this reviewResponded October 24, 2013

Thank you for taking the time to review our hotel, the Best Western Country Lane Inn. We appreciate your constructive feedback. Your comments will help us better serve our guests in the future. We do offer different suite configurations that may accommodate a large party better. If we have the opportunity to welcome you in the future our staff would be more than happy to show you the different room options. I am sorry to hear you missed our breakfast on your first stay. Our breakfast hours are 5:00am – 10:00am daily. Our staff does try to accommodate requests for those who need to leave earlier. Thank you again for your review and we look forward to seeing you on future visits.

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Reviewed October 13, 2013

This is an older facility with a reasonably good update, very clean rooms and great shuttle service from airport and ferry. Great bed! The staff was very helpful and the location is great. We highly recommend the Paradise café which is nearby.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Best Western
Thank Ralph W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonja C, Customer Service Mgr. at Best Western Country Lane Inn, responded to this reviewResponded October 24, 2013

Thank you for taking the time to review our property. We are pleased the staff, service and accommodations at the Country Lane Inn were able to fit your needs and leave you with a positive impression. Thank you again for your review, and we look forward to seeing you on future visits.

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Reviewed October 12, 2013

this is one of my favorite places to stay while traveling through Juneau. If for business or just a quick trip, they are the first hotel I call. The rooms are clean and service is top notch. It is a great and simple breakfast, but it will fill you up, plus its good. The rooms come with flatscreen tv's, a 2 person table and also a desk. Then the Nugget Mall is also with in walking distance, also a few banks and the airport

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Best Western
Thank Daniel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonja C, Customer Service Mgr. at Best Western Country Lane Inn, responded to this reviewResponded October 24, 2013

Thank you for taking the time to write such an informative review of our property. We highly value our guest’s feedback concerning our staff, service and accommodations. We are pleased you enjoyed your stay at the Country Lane Inn and continue to be a loyal guest. Thank you again for your review and we look forward to your next visit.

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Reviewed October 5, 2013

The staff at this hotel were great! Took really great care of us right from the airport and back to airport. We had fish and they were able to keep them frozen for us. A very clean place. We will stay again!

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Pam L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonja C, Customer Service Mgr. at Best Western Country Lane Inn, responded to this reviewResponded October 24, 2013

Thank you for your kind review of our hotel, the Best Western Country Lane Inn. We sincerely appreciate your kind comments concerning our staff and service. We look forward to seeing you on many more successful fishing trips.

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Reviewed October 3, 2013

Stayed two nights last month at the Country Inn and found it to be as advertised - convenient to airport, great customer service, friendly staff, and far enough away from the Cruise Boats. We also made extensive use of the free shuttle and the bus line that runs nearby. Folks at the front desk were always helpful as were the shuttle drivers - when they suggested a place to eat or what to see they were spot on.

The room was clean and neat with all the standard amenities and the included breakfast was also the standard fare. The only down side of our visit was the fact that they were paving the parking area while we were there and the noise and smell during the day were annoying.

Overall we concluded that the value was very good for the area and the staff went out of their way to make us feel welcome.

  • Stayed: September 2013, traveled as a couple
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1  Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonja C, Customer Service Mgr. at Best Western Country Lane Inn, responded to this reviewResponded October 7, 2013

Thank you for your kind review of our property, the Best Western Country Lane Inn. We are pleased the staff, service and accommodations at the Country Lane Inn were able to fit your needs for this particular trip and leave you with a positive impression. Thank you again for your review, and we look forward to seeing you on future visits.

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Reviewed September 30, 2013

Nice all around stay. I come every month and enjoy my stay each time. I look forward to my visits and always feel comfortable with the room and appreciate the breakfasts and cookies in the evening. I recommend the Hotel to others and just ran into some friends from my home town who were there visiting last week.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Best Western
Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonja C, Customer Service Mgr. at Best Western Country Lane Inn, responded to this reviewResponded October 7, 2013

I want to let you know how much we appreciate your business. Your comments and feedback are always valuable to us. Thank you for being a loyal guest and we look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Country Lane Inn

Address: 9300 Glacier Hwy, Juneau, AK 99801-9315
Phone Number:
Location: United States > Alaska > Juneau
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Best Value Hotel in Juneau
#2 Business Hotel in Juneau
Price Range: $121 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Country Lane Inn 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Best Western Juneau
Juneau Best Western
Best Western Country Lane Inn Juneau, Alaska

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