We rented a 30’ motor home from Alaska Travel Adventures, Juneau, AK on June 30, 2012 for a three week trip via the Alaska Highway to Anchorage, AK expecting it to be road-travel ready. The dispatch depot in Federal Way, WA, near Seattle, WA apparently had several days to “prep” the vehicle. This was the only vehicle available for rental.
It was not ready as detailed below:
0 The toilet was not functioning properly; the valve did not close. The depot manager provided a can of WD-40 which did not solve the problem. The toilet was finally repaired two weeks later only to develop a leak around the base for the last week. Odors from the sewer holding tank continually permeated the motor home living areas.
0 We had to replace the wiper blades, burned out brake light, and deteriorated sewer holding tank drain hose. Apparently, these items were not checked prior to dispatch.
0 The bottom storage compartments were absolutely filthy and required three rolls of paper towels to clean.
0 The fluid level monitoring system did not function and we had to guess at the level of fluids in each tank.
0 The sofa frame was severely bent; consequently sagged and we did an impromptu repair with wood blocks and added another seat cushion.
0 The kitchen sink faucet leaked and we no tools to repair it.
0 There were additional minor items, such as a broken screen door handle, that we also repaired.
We attempted to have repairs done “on the road”, but every repair facility between Seattle, WA and Anchorage, AK was backlogged with repair work for several days if not weeks.
We would not recommend this company for a RV rental.