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2 - 7 of 209 reviews
Reviewed September 26, 2019

We were totally happy with our stay here. Delightful Tina welcomed us warmly and upgraded us without our even asking! Lovely to each have our own bed rather than one of us sleeping on the fold-out sofa as we'd expected. Spacious, clean, totally well-equipped suite, even washer and dryer. Very nice breakfast, much nicer than most hotel breakfasts --- and thank you for NOT using styrofoam! Great quality for the price.

Date of stay: September 2019
    • Value
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    • Service
1  Thank Usedtolivein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontierManager, Executive Manager at Juneau Hotel, responded to this reviewResponded October 22, 2019

Dear guest,

Thank you for your nice review. We'll definitely pass Tina the kind words! We're delighted to hear that you have enjoyed your stay with us.

We look forward to seeing you again.

Sincerely,
Mariah Carpenter, Executive Manager at Juneau Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2019 via mobile

What an unexpected bonus to turn up to your hotel room and find it had a full kitchen, sink, large fridge, dishwasher, utensils, plates, cutlery etc. But it gets better.... a washing machine and dryer YES!?! IN YOUR ROOM.
Then a Seperate lounge area and bedroom. Perfect
could have stayed a week. Hotel is a little out of town but the walk goes along a boardwalk with a whale statue and information board. Pleasant ten minute walk. Five minute walk to Traceys crab shack.
And the final bonus Free shuttle to and from airport. Highly recommend this place

Date of stay: September 2019
Trip type: Traveled as a couple
1  Thank cresned2440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontierManager, Executive Manager at Juneau Hotel, responded to this reviewResponded October 22, 2019

Dear guest,

Thank you for your review and for pointing out our unique amenities! We do our best to ensure your stay in Juneau is perfect, and we're glad to hear that we have succeeded.

Looking forward to serving you again.

Sincerely,
Mariah Carpenter, Executive Manager at Juneau Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2019

We really enjoyed this hotel. It was really excellent in all respects. We had the most amazing room with a huge vaulted ceiling, double windows, kitchen, washer drier, two TV's, two queen beds, and a good bathroom. Everything was sparkling clean. We slept very well here. There was traffic noise during the day but it is very quiet indeed at night, we had the windows open and were not disturbed. The bed was superb, the linens great, everything perfect. I cannot comment on breakfast because both nights we stayed we had to get up early to catch ferries and boat trips! The free airport/ferry shuttle service was excellent. It is an easy walk into town along the waterfront. Excellent!

Date of stay: August 2019
    • Value
    • Rooms
    • Service
1  Thank Coolkoala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontierManager, Executive Manager at Juneau Hotel, responded to this reviewResponded October 21, 2019

Dear guest,

Thank you for your amazing review. Did you know we've written about our neighbour The Humpback Whale Statue on our blog? Check it out to find out about its history and interesting facts.

We look forward to serving you again.

Sincerely,
Mariah Carpenter, Executive Manager at Juneau Hotel

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Reviewed September 13, 2019

Stayed with a group of 14 people that were coming and going a lot and the manager made it so easy to get all receipts and rooms needed for our crazy mission. He worked even after we were gone to make sure we had everything we needed. The amenities for a long trip are great too! I will stay there again if I ever make it back to Juneau.

Date of stay: August 2019
Trip type: Traveled on business
1  Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontierManager, Executive Manager at Juneau Hotel, responded to this reviewResponded October 21, 2019

Dear Richard,

Thank you for you honest feedback! We are thrilled to hear that you all of you have enjoyed your stay at Juneau Hotel. We're proud to have high service standards and we keep true to them.

Looking forward to serving you again.

Sincerely,
Mariah Carpenter, Executive Manager at Juneau Hotel

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Reviewed September 6, 2019 via mobile

Right on the water front. Perfect for a quick walk into town. Shame about the traffic noise.
10 mins into the centre for everything you need.
Right near Foodlands for any grocery supplies.
Staff nice, obliging. Rooms clean.
Self-contained with kitchen. Nice views.
Suit everyone.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank ToniV3800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontierManager, Executive Manager at Juneau Hotel, responded to this reviewResponded October 21, 2019

Dear Toni,

Thank you for your feedback! We're happy your visit at the Juneau Hotel went so smoothly. We look forward to seeing you again.

Sincerely,
Mariah Carpenter, Executive Manager at Juneau Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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