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“Bright Spot”

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Juneau Aspen Suites Hotel
Ranked #3 of 16 Hotels in Juneau
Certificate of Excellence
Louisville, KY
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Bright Spot”
5 of 5 bubbles Reviewed July 23, 2012

Look all you want - this hotel is THE BEST in Juneau.

The hotel is fairly new, well run and moderately priced. Kitchenette area, well laid out rooms, new Precor workout equipment and very good security are great adders.

This is located next to the airport. For those not familiar with the Juneau area - that is away from the downtown area by about 5 miles. That distance is a good news - bad news story. Good news is that you away from the downtown area and all that goes with it but close to Mendenhall Glacier (a must see in my opinion). Bad news - well not a lot of bad news.

Location can put you off a bit - but hey it's Alaska don't expect opulence but it is convenient.

Right now - if your not put off by the distance from downtown Juneau - it is the best available.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank big58ben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AspenGM, General Manager at Juneau Aspen Suites Hotel, responded to this review, July 30, 2012
Thank you for taking the time to review our hotel, it is great to get positive feedback from our guest. Our company strives to provide clean, comfortable accommodations and friendly service to each and every guest who stays with us.

I am glad you enjoyed your stay with us and thank you again for the positive comments! We look forward to seeing you on your next visit to Juneau.

Thank you,

Stephanie Weitman, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 reviews from our community

Traveler rating
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    19
    4
    4
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
Paris, IL
Level Contributor
203 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed July 21, 2012

We needed a place for good night rest. This hotel was wonderful. It is close to the airport, clean, comfortable beds, and new. It has a kitchenette, which was perfect to make our meals. We would definitely stay again.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Barbara and Dav... D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AspenGM, General Manager at Juneau Aspen Suites Hotel, responded to this review, July 30, 2012
Thank you for taking the time to review our hotel, it is great hearing positive feedback from our customer’s. I am glad you enjoyed your stay with us!! Our company strives to provide clean, comfortable accommodations and friendly service to each and every guest who stays with us.

Thank you again for your business we truly appreciate it!! We look forward to seeing you on your next visit to Juneau.

Thank you,

Stephanie Weitman, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
221 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
4 of 5 bubbles Reviewed July 13, 2012

The unit itself is very comfortable. It’s not cheap but in AK/Juneau standards also not too expensive (~150$). They save money in using least staff possible, lock the lobby in night, etc. Room service once a week. All in all: not bad, average to good compared to Juneau alternatives.

(If you’ve found this review helpful, you can let me and others know it by clicking the green Yes below)

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Avi O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AspenGM, General Manager at Juneau Aspen Suites Hotel, responded to this review, July 30, 2012
Thank you for taking the time to review our Hotel, it is feedback like yours that allows us to better serve our guest.

Although our Front Desk is only open from 6am to 12am we do have security onsite the hours our Front Desk is not open. We find that having a Security Guard on site at night is much more secure for our guest then a Front Desk Agent.

Thank you again for your business, we really appreciate it and hope to see you on your next visit to Juneau.

Thank you,

Stephanie Weitman, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
125 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed June 28, 2012 via mobile

Away from downtown cruise ship crowd, But near Mendenhall Glacier and Auke Bay. A great choice in Juneau

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fishytourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Juneau Aspen Suites Hotel, responded to this review, July 3, 2012
Thank you for taking the time to review our Hotel, I enjoy reading feedback from our customers. I am glad you enjoyed your stay with us!! Our company strives to provide clean, comfortable accommodations and friendly service to each and every guest who stays with us.

Thank you again for your business, we really appreciate it and look forward to seeing you on your next visit to Juneau.

Thank you,

Stephanie Weitman, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas, United States
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed June 15, 2012

If you want to stay close to the airport (taxi from airport to hotel is only $5) then this is a great property. The hotel is new and extremely clean. The room, bathroom and kitchen are very spacious and the bedding was very comfortable. The room also has cable television. A few restaurants are only a 10 minute walk away (Subway, McDonalds, and a steak and seafood place). The taxi ride from the hotel to downtown (where there is a lot more to do, see, and eat) costs about $25 with no traffic, but you can take the public bus for $1.50 per person which is definitely cheaper if you don't mind all the bus stops. All in all, a good value if you want to stay close to the airport.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoelG84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AspenGM, General Manager at Juneau Aspen Suites Hotel, responded to this review, June 20, 2012
Thank you for taking the time to review our hotel; it is great hearing positive feedback from our customer’s .I am glad you enjoyed your stay with us!! Our company strives to provide clean, comfortable accommodations and friendly service to each and every guest who stays with us.

Thank you again for your business we truly appreciate it!! We look forward to seeing you on your next visit to Juneau.

Thank you,

Stephanie Weitman, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lewisville, Nc 27023
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed June 8, 2012

Needing to spend 7 nights in Juneau, we were able to negotiate a very good price. The site is clean and quiet, the beds are very comfy, the staff is helpful and although they only clean your room once a week, it is very easy to get clean sheets and towels each day. You just need to put them in the bathroom and on the bed yourself. The kitchenette was a great help, letting us purchase breakfast items and eat a quick breakfast in the room each morning. This place isn't fancy, but, it is close to the airport and just minutes from just about everything else in Juneau. Definitely worth considering.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melody S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AspenGM, General Manager at Juneau Aspen Suites Hotel, responded to this review, June 20, 2012
Thank you for taking the time to review our hotel; it is great hearing positive feedback from our customers. At Aspen Suites we are guided by the commitment to provide Clean Accommodations and Friendly Service. This is designed to make you feel at home during your visit to our property, and I glad we were able to meet your expectations. It is because of customers like you who stay with us 7 or more days why we offer Weekly and Monthly rates.

Thank you again for your business we truly appreciate it!! We look forward to seeing you on your next visit to Juneau.

Thank you,

Stephanie Weitman, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoover, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed June 7, 2012

there is no airport shuttle, and the front desk isnt open 24/7. for the price i couldve stayed at another hotel for 3 days, for the price of the 7 hours i almost slept in a bed here.
for over $200 per night, there shouldve been breakfast in bed, plus other amenities.

Room Tip: do your homework, there are plenty of places in juneau that are better to stay at than here. most of...
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank old_weird_hal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AspenGM, General Manager at Juneau Aspen Suites Hotel, responded to this review, June 20, 2012
Thank you for taking the time to write regarding your experience our Hotel, we appreciate your willingness to share this information with us in order to help us better serve our guests.

Although our Front Desk is only open from 6am to 12am we do have security onsite the hours our Front Desk is not open. We find that having a Security Guard on site at night is much more secure for our guest then a Front Desk Agent. Regarding the price, we keep a close eye on our competiters it is important that our rates are competitive. Every hotel in Juneau is priced very closely to our prices, some even higher.

I apologize that we did not meet all of your expectations, and hope you may give us a chance to serve you again in the future.

Thank you,

Stephanie Weitman, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Juneau Aspen Suites Hotel

Property: Juneau Aspen Suites Hotel
Address: 8400 Airport Blvd, Juneau, AK 99801-8064
Location: United States > Alaska > Juneau
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #3 of 16 Hotels in Juneau
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Juneau Aspen Suites Hotel 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Aspen Suites Hotel in Juneau is in the heart of one of the most scenic state capitals in the nation. Close to the Juneau Airport and Alaska Marine Ferry Dock, Aspen Suites Hotel Juneau is also just minutes from the awe-inspiring Mendenhall Glacier. Each guest suite offers:•A tasteful décor•One or two queen beds•Complimentary WiFi•Flat screen television•And a fully equipped kitchen for your convenience. We also offer a business center for corporate guests.Aspen Suites Hotel in Juneau is a perfect choice for business or leisure travel. We offer reasonable rates, a great location and convenient amenities, plus space to spread out and enjoy.The newest value-added business class hotel in Juneau, the clean contemporary design and soothing palette of lobby colors at Aspen Suites Hotel make you feel right at home.Guestrooms are generously sized kitchen suites, larger and wider than standard hotel rooms. Whether you stay a few days or for a few months our professional and caring staff is at your service, ensuring your visit is an unforgettable one.Aspen Suites Hotel Juneau is near the Juneau Airport and the Alaska Marine Highway System Ferry Terminal, an ideal home base to explore Juneau, where the Alaska gold rush began. ... more   less 
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Also Known As:
Juneau Aspen Hotel Juneau
Juneau Aspen Suites Hotel Alaska

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