After some research we booked directly with Coastal Helicopters instead of via the cruise line (saved a little bit of $). From my first inquiry emails, the CH experience was top notch. Pick-up at the ship was easy, and we had the option to be dropped off downtown on the return. Dane, our pilot, was great.
Mother Nature was kind to us, and we had a wonderful trip out to Herbert Glacier. The views are amazing. I could've spent hours in awe wandering around on the glacier.
When we return to Juneau, I will definitely be booking with CH again!