The entire tour was terrific. From the bus driver Juan, down to the crew on board the extremely nice boat. The seats were extremely comfortable and the ride both to and from the dock was smooth. The boat was very well designed for whale watching. The boat crew (Captain Rich, Sarah, and Hannah) were very knowledgeable and kind. Would do again and recommend to anyone in Juneau. Glad we went with this company as they do smaller tours with a maximum of 49 people (We probably had 40 or so in our group and it was very comfortable).