Take a hot shower!! Seriously! There was no hot water in the room. Not a drop! We informed the hotel staff who looked at my like I was speaking Russian. I think she was stoned out of her gourd. She looked at my blankly for a little bit and then said, "Oh I'm sorry. That sucks."
Speaking of the staff here, not impressed. The guy working the desk when we checked in looked at us like we were homeless cockroaches trying to check into the Ritz. We were cleaned and well-dressed, we couldn't figure out why he was acting like that towards us.
Dont' get me wrong this is a pretty nice hotel. The surrounding area is spectacularly beautiful and the skiing, hiking, recreating in this area is A.M.A.Z.I.N.G. However, for the price you pay to stay in this hotel you would think they would train their staff to be a little more courteous and attentive.
The room is small but our view was amazing. We went to the pool and it was full of people that stared at us coldly and muttered "tourists" under their breaths. This is funny because I am a third generation Alaskan, and I live in Anchorage. I was born in Anchorage so were all my children. These "locals" who probably hale from California and have taken up residency to work the ski slopes just have to hate on "tourists" to get their local badges or something. I don't know. Anyways it was an uncomfortable experience because we were not there to have confrontations or be sneered at, we just wanted to enjoy the pool. The pool was a little dirty and in disrepair. We were not that impressed. It doesn't look as nice as it does in the pictures.
The rest of the hotel is nice and well kept. There are neat little shops and a cafe. The restaurant isn't all that bad.
Again I guess people don't go to Girdwood to spend time in a hotel. They go to enjoy the great outdoors. This establishment is squarely situated on prime real estate in that matter. Its a beautiful, well-kept hotel but we were frozen out by the chilly reception and lack of hot water. For your money I bet you could stay down the road at a B&B where you would get a hug, a free brownie and a sit in a warm bath for what you pay to stay at the Hotel "Cold-as-Ice" Alyeska.
- Official Description (provided by the hotel):
- Hotel Overview: Nestled in the Chugach Mountain Range in the resort community of Girdwood, Alyeska Resort featuring The Hotel Alyeska is only 40 miles from downtown Anchorage. The Hotel is also near many attractions - two miles from Crow Creek Gold Mine, and 15 miles from Portage Glacier and the Alaska Wildlife Conservation Center. The floor-to-ceiling windows in the fireside lobby and grand staircase offer unobstructed views of the north face of Mount Alyeska. Open beams and cathedral ceilings accent the indoor lap pool, 16-person spa tub, and fitness center. Airport transportation (surcharge), ski storage, and a local shuttle are available. Wireless Internet access is available in the lobby, DSL hookups in the rooms (included in resort fee). The Spa at Alyeska offers a wide array of massage, facial and body services. The eight-story property has 304 guestrooms. All rooms offer cable TV with pay movies, and are equipped with coffeemakers, refrigerators, hairdryers, and irons with boards. In-room complimentary DSL is available. All rooms are nonsmoking. You must be 21 years of age or older to make a reservation and check in. Guests under 21 must be accompanied by someone 21 years of age or older to stay in the hotel. Any guest under the age of 18 must be accompanied by parent or legal guardian. Please note: The 2011/12 Ski Season is November 23, 2011 to April 29, 2012 (conditions permitting). Deluxe King Room with one king bed includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 4-7. Deluxe: 2 Double Room with two double beds includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 4-7. Standard: Room with two double beds includes bathrobes and slippers, bottled water, heated towel rack, mini refrigerator and coffee maker, in-room safe, iron and ironing board. Located on Floors 2-3. Area served: Anchorage (and vicinity). Nearby airports: Ted Stevens International Airport, Anchorage AK (ANC). Area description: 35 miles southeast of Anchorage, at Alyeska Resort in the town of Girdwood, AK. Amenities• Concierge• Conference Facilities• Fitness center• Free parking• Handicapped Rooms/Facilities• Health Club• High-speed Internet• Internet Access• Meeting/Banquet Facilities• Pool & Hot Tub• Restaurants• Room Service• Spa services• Wireless Internet. Dining: Aurora Bar & Grill. Whether you're in the mood for a casual atmosphere or watching your favorite sports event, the Aurora Bar & Grill is family-friendly with comfort food. The diverse menu offers Alaskan specialties and satisfying homemade-style dishes. Serving breakfast, lunch and dinner. Bar open late on weekends. Seven Glaciers: Feast upon fabulous views and gourmet cuisine at the AAA Four-Diamond Seven Glaciers restaurant. Menu features regional favorites focused on fresh seafood, Snake River Farms meats prepared by Executive Chef Jason Porter. Recipient of Wine Spectator’s Best of Award of Excellence. Sakura: Newly remodeled, Sakura Restaurant offers modern and intimate setting with Asian-inspired seafood and meats, hand-rolled sushi and a full sake and cocktail list. Open for dinner. The Pond Café: Located on the second floor of the hotel, the Pond Cafe is the place to enjoy breakfast offering full and continental buffet options and an a la carte menu featuring local favorites such as reindeer sausage links as well as a variety of healthy choices. Tramway Café: Featuring Starbucks™ coffee and espresso drinks, the Tramway Café features quick eats and grab n’ go style items. Open daily for breakfast and lunch. ... more less
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- Also Known As:
- Alyeska Hotel Girdwood
- Alyeska Resort Girdwood
- Alyeska Prince Hotel
- Girdwood Alyeska Prince Hotel Resort