We initially talked to Hailey who was promoting in our resort. She was very nice, passionate and helpful.
However, on the day of our trip there were few things that didn't go too well:
1) The equipment (BCD, Fins, etc), were fitted at the shop but there was no record on the boat indicating who owns what therefore we had to wear wrong fitted fins and BCDs.
2) We had snorkelers with us but the place they took us, there was nothing to see for snorkelers and they did not even have any life jacket for anyone when asked by our snorkelers even though we paid $40 per person.
3) They tried to send me into the water with a leaky Regulator and Tank.
4) They were also about 20 minutes late to pick us up.
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