Our 2011 visit was our first trip to Aitutaki and we stayed at both Samade and Inano up the top end by the airport (see reviews). We booked this spot as we were again there for kitesurfing and the closeness to the wharf and stores/eateries appealed. We were also celebrating our wedding anniversary during the stay and had specifically requested the beach front bungalow approx 6 months out from arrival. We were told that it was unavailable but we could have one that was one back from the beach. However once we were there the absolute beach front bungalows had guests in residence for 1-2 nights then sat empty for an entire week. We enquired several times and were told they had guests arriving - this was rubbish as they then upgraded a young couple who had just arrived to one of these, the other remained empty. That couple stayed a few nights then left. We meanwhile were there for 14 nights with scooter hire for the entire stay. Upon arrival we were told that our room would be serviced every 3 days. No one lives on site so once they left we were left to our own devices, only problem that day was that the weather was unseasonably VERY cold at night and we had nothing other than a sheet on the bed, not a single blanket to be found even though there was a mezzanine floor with 2 singles - I stripped their sole sheets and added to our bed. We both got up in the night and put on the clothes we'd flown from NZ in - and still froze, not a pleasant first night in paradise. The first room service was at day 4 the following service was when I finally cornered one of the staff as we'd run out of toilet paper and I had had to purchase some at the store, the same for the soap. Our beach towels were salt crusted and not drying in the humidity and our dishwashing liquid had also run out - not to mention the so called mini bar stock in the fridge which consisted of 4 export gold beers that were all WELL past expiry, being the first night and having arrived late we ventured to open two - hideous. To add to the lack of service I also lost an expensive clothing item which must have been on the bed when I finally demanded our room be serviced. We enquired about this and with no hint of blame asked if they could check their laundry (off site of course) for the missing item - no word. Much to my dismay. Considering it wasn't worn outside of the room does rile me. Overall it is a lovely beach and proximity to everything was great, the lack of room servicing and the fact no one lives on site and you have no way of contacting them is frustrating - especially when we had no hot water for 3 days and the nights were cold, cold showers after a long day out on the motu kiting wasn't that great. They didn't really seem to care when we told them anyway. Beware the fact they required FULL payment up front, we paid $200 per night up front for 14 nights which we felt was extortionate given the great accommodation on offer on Aitutaki. If we hadn't paid up front we would have moved. We refused to pay the full scooter hire upon departure and they knew they had let us down so took a cut rate. I wouldn't recommend anyone stay here, it's run down, badly managed and a rip off. Everything else on Aitutaki is fabulous. Check out Wet & Wild Boat Charters, Quinton & Melo are FABULOUS hosts and a top rate experience.
- Official Description (provided by the hotel):
- Four Private and self-contained Bungalows. If its for honeymoon, relaxation, anniversary or a family getaway holiday you have come to the right place. We're on the beach, safe, clean and very private. Affordable accommodation rates and within walking distance to the bigger hotels/restaurants/shops. A small accommodation business that offers an alternative living to bigger & over crowded-hotels. We're "small, beautiful and lovely." Do your own thing with minimal interruption from us; cook your own and enjoy the sunset view from your own bungalow. Bungalows come equipped with modern kitchen facilities, Kingsize beds, single beds, hot shower, a large refrigerator, CD-music player, linen etc. Excellent beach, good swimming & snorkeling, kayaking and perfect location. There are 4 bungalows and can house up to 3 persons or 4 persons for family (2 x adult and 2 x child). We can organise lagoon cruise, tours, dive, fishing, rentals on arrival. ... more less
- Also Known As:
- Aitutaki Beach Villas Hotel Aitutaki
- Aitutaki Beach Hotel