WE PAID TOO MUCH FOR WHAT WE GOT! My family and I stayed here at Aretai for 5 nights. First of all, they clean the rooms every 3 days! I didn't come on vacation to make beds, clean bathrooms and sweep floors. (A place down the rode that charges $94.00 per night cleans daily) I was so upset my husband decides to open up a bottle of wine for me but their wine opener was broken. So he sent our kids to the main house to get a another one. They come back with a can opener. They told my boys to use that. REALLY?? Let's continue.... The towels were cheap and old. I would dry myself with it and I was still wet. The bed sheets and bedspread were ancient. Zero bathroom amenities. For $300 a night plus $50 per per additional person . there was 5 of us.($450) (that's $2250 I paid) they should at least clean the rooms daily, buy new quality towels, sheets, bedspread and at the very least have little shampoo/conditioner bottles in the bathroom. There was no AC. I need AC. At the very least they should install a multi-split air conditioner in the living room. For $450.00 a night I believe they can afford it. There are 4 cats roaming the property that belong to the manager, her name is Mama. Kids love playing with them. The problem is that when I picked up the kitten and saw his belly, 8 fleas scattered! They offer no activities on the premises. Down the rode at another property they have bonfires at night and have a potluck night where all vacationers make a dish from their country. The managers of the property set up two tables on the beach and everyone eats together while they get to know each other. At least it's an option. They have 1 portable BBQ that was filthy! For $450 a night they should at least clean it. The beach in front of the property isn't the best by far. We went in the first day we arrived and never again. The best is near the Aitutaki Lagoon Resort. That beach/water is amazing. Great for families. I did see some rental beach villas that are privately owned on that side. I plan on looking into those the next time I go to Aitutaki. Even though Aretai was bad, Aitutaki is beautiful. We tried to spend every waking moment far away from Aretai. Unfortunately it rained the first two days we arrived. In regards to the fruit. We did receive fruit one day and that came from the lady that runs the transportation vehicle, not from Aretai. The owners of this property live in New Zealand and our making a lot of money from us vacationers. They should either lower their prices or put some money into the property and upgrade it. In the immediate future they should hire an additional housekeeper and clean daily. If I would have paid around $150.00usd per night I would not complain. I would have gotten what I paid for. But to paid $450.00 per night doesn't sit well with me. We work hard for our money. This was our family vacation and I felt we got ripped off. You are probably saying to yourself why did you book it in the first place. Well, we didn't. After staying at the Pacific Resorts in Rarotonga last year and loving it, we again contacted the Pacific Resorts Rep in the USA to book the Aitutaki PR for us. They came back and said they do not allow 5 people in a room. Max 4. However, there are villas called Aretai that they send their guests to if Pacific Resort is full and they will take 5 people. Since this was about 1 1/2 weeks before, we said yes blindly. Why would I think that Pacific Resorts being a 4/5 star property would recommend a 1 to 2 star property. We complained to them as well. All in all, unless you are ready for that, stay somewhere else.
- Official Description (provided by the hotel):
- Your private piece of paradise, Aretai Beach Villas provides top quality accommodation on a magnificent stretch of white, sandy, beach, on the sunset side of the island. Guests have easy access to a wonderful safe lagoon and local restaurants. Three, attractive, generously sized, stand alone two bedroom units, are self catering. Each unit has a separate modern kitchen with full cooking facilities, and is well appointed with all you need. Lounge area with quality cane furniture. ... more less
- Also Known As:
- Aretai Beach Villas Hotel Aitutaki