We are traveling a lot, and never had such a bad experience as in this hostel . The problem was that there was no chance to sleep in this hostel, because of a rockband above our heads. And the (cocaine using) staff didn't take any reponsibility and were really rude to us and laughing about us. They told us that the band was playing there every evening, but they were outside and they couldn't do anything about it. The rockband started playing above our heads at 9pm. and it didn't stop all night long (we had a plane to catch the next morning at 5 am).
When the rockband was still playing at 11pm, I went to the reception because I saw new people checking in. But they told us there were no other rooms left and that they were not responsible. We didn't get our money ($30) back either because they don't do refunds. So they let us pay 30 dollars to hear the worst rockband of costa rica banging on our heads all night long.
When we went again to the reception at 2 'o clock in the night (when the rockband was still playing) they yelled at us that it was not their problem. Luckily some other people from the rooms that were beside ours heard them yelling and came complaining too (They had complained earlier in the evening too). And guess what? All of a sudden they had 4 empty rooms at another part of the hostel and we finally got another room.... So at least we slept one hour for $30...
I think this happens every night and they rent the 'rockbandrooms' during the day (when there's not yet a rockband playing). And people that arrive at the hostel at night get other rooms (because otherwise they would hear the rockband and wouldn't take the room).
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- Also Known As:
- Hostel Pangea Hotel San Jose
- Hostel Pangea Costa Rica/San Jose