This is a budget airport hotel - it should not, to my mind, be the 2nd best hotel in san jose. If you are looking for a more luxury or moderate hotel to begin or end your trip, this is not it. However, as a budget hotel it was fine. Stayed for one night at the end of our trip. Eclectic jungle decorating motif. The whole place looked like it could use a good scrub down or some freshening up. Room was reasonably cleanish (cockroach in the shower), beds reasonably comfortable (mattress wasn't bad, but linens were scratchy and had some stains). The ac was loud, a dull roar. In some ways, this was good as it drowned out the drunken parties in the pool ( which our room overlooked). The worst thing was the window coverings, which did not block the bright outdoor lights.
Our wake up call and shuttle to the airport were timely and uneventful. The famed boxed breakfast looked nasty- we tossed it in the trash. I saw other travelers trying to give theirs away.
While hotel staff at first told me they could handle the departure tax, they later corrected themselves. The hotel cannot handle the departure tax for you, you will have to pay at the airport.
Location - you are about 15 minutes away from the airport by the hotel shuttle, but not in the heart of San Jose.More