Costa Rica Expeditions -- Fantastic! Organized! Informative! Friendly! My family of 8 just returned from a wonderful vacation in Costa Rica. It all started with the SUPERB PLANNING and GUIDING that Costa Rica Expeditions provided! This was our second family vacation to Costa Rica. Both times, we used Costa Rica Expeditions (CRE) to plan our trip. We started planning the trip by visiting the CRE web site. It was easy to use and provided many options. Quickly I was in touch with a planner. He guided me through the process of selecting locations to visit, adventures to take, hotels to book. I can't say enough about the personalized guidance that CRE provided. The trip was tailored to my family's interests. Then, once all locations, adventures & hotels were selected, the planner took care of all the booking details - the hotels, the adventures, the transfers, the guides, tours, EVERYTHING. The planner was always attentive to my questions and concerns. Incredible service & planning!
I'm sure CRE has many excellent planners, but our planner was Luis Cubero. Luis was on top of all the details. He stayed in touch with me throughout the planning process and the trip itself. He was responsive through e-mail, phone calls and all planning matters. Our family of 8 ranged in ages from 19 to 77. Between us, there were multiple skill levels and interests. Luis was able to plan adventures that appealed to each of us. At times my family went in different directions, but the planning was so well orchestrated so that we always met up together after the adventures. It was great that all interests/skills levels were accommodated.
Planning the trip was step one. Then, the actual vacation. From the time we stepped off the plane till the time we returned to the airport, CRE provided excellent service. Our guides on both trips were perfect. They were well informed about our personalized trip. CRE matched our family with guides that connected well with our family. Details were managed behind the scene - all we had to do was enjoy our trip. On our July 2015 trip, our guide was Andrew. As a naturalist guide, he informed us about the country - animals, plants, geography, culture. But his presence was much more than that. He was the connected to the office which organized our adventures and transfers. He suggested local restaurants (which we loved!) He was the bi-lingual translator for our English speaking family. He participated in our adventures. And best yet, his personality fit right in with our family - he became part of the family during our vacation. We couldn't have been happier.
The hotels/lodges were wonderful & clean. The adventures that CRE booked were safe. Between our two vacations to Costa Rica, we visited Arenal, Monteverde, Turtuguero, and the Osa Peninsula. Each location had a unique appeal. CRE organized every activity including Hiking, Waterfall Rappelling, Zip Lining, White Water rafting, Hot Springs, Nature walks etc...
The planning and guiding were beyond all expectations. We highly recommend this tour company!!!!
Thank you, CRE!
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