When we began talking, I thought I was giving you an easy assignment: a group trip (group provided) in which everyone would do the same thing each day. Well, it didn't turn out quite that way! With your help, we refined our daily schedule and activities, to be sure, but didn't believe we would be asking you about language school, home stays, arrival on different days and different flights, extensions to the beach...the list is long and you accommodated us all with a smile (at least it always felt as though you were smiling over the phone), excellent communication and it all worked out. Not only that, but you arranged for sweaters and medicine to be returned to owners from one site to another and to provide bags of your own favorite blend of Costa Rican coffee. You are a wizard! Pura vida! Jim S.
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