Hi- I recently stayed at the Park Inn by Radisson in San Jose, Costa Rica for 9 days. Its a new building so everything is new, and well maintained. However, my biggest issue is the fact that the hotel has a CONSTANT habit of renting out the swimming pool for private parties- that is TOTALLY UNACCEPTABLE!!!. Customers pay for use of a pool and not to arrive and be told it is not available because it being used for a private party. If you read other trip advisor experiences, you will read the same thing
when i did my reservations, i did not know this. The pool was one of the main reasons I stayed at the hotel, and if its not available, why stay, or most of all, WHY do they charge the SAME rate regardless of whether the pool is open or not? for a hotel to charge customers into paying for a swimming pool and then its not available because its being rented for a private party/event is EXTREMELY DECEPTIVE!NO EXCUSES! the hotel is clearly attempting to double-dip- to have double profits by charging for pool use for customers yet at the same time renting it out for a profit to a private party- I plan to file a complaint also with the office headquarters of Radisson- i should have received some type of discount at the very least- five star hotels don't rip off customers!!so therefore its a three -star rating
- Official Description (provided by the hotel):
- We are located just steps from Paseo Colon, SJ's main avenue and walking distance from downtown. Just minutes from the major business and shopping centers of our capital. We are a new, fresh, fun, and environmental friendly hotel of 125 rooms beautifully designed, including 10 suites (60mts2) ideal for long stays. In addition to our RBG Restaurant Bar & Grill, we offer 2 Bars, one located next to the pool, Gym, Business Center & Outdoor Pool located on the 3rd floor. Also we offer underground free Parking and 10 Meeting Rooms to accommodate up to 250 people ... more less
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- Also Known As:
- Park Inn By Radisson San Jose Costa Rica