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San Jose Cocoon Hotel
Ranked #55 of 78 Hotels in San Jose
Reviewed February 13, 2014

Good service. Hotel accommodated us providing extra room free of charge. The front desk clerk girl is really pretty ,good breakfast with waitoring service staff is knowledgable and helpful in assisting and arranging your trips.......

  • Stayed: February 2014, traveled with friends
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Thank DanBe2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administrador C, Gerente at San Jose Cocoon Hotel, responded to this reviewResponded April 2, 2014
Google Translation

Saludos y muchas gracias por sus comentarios, el personal del hotel está más que atento a servirle en cualquier eventual visita a futuro. Sobre el desayuno nos complace saber que haya quedado satisfecho. Esperamos haya tenido un excelente viaje de salida, y a la vez le dejamos saber que estamos para servirle.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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176 - 182 of 510 reviews

Reviewed January 13, 2014

We spent one night at the hotel. I was impressed. It was an excellent value.Though the room was simple, it was clean and comfortable. The breakfast was good - lots of fresh fruit and some choice. The wi fi worked fine. The staff we dealt with were pleasant and helpful. I liked the atmosphere of the lobby area.

As for the location, to me it was convenient. Within 5 minutes you can walk to the centre of San Jose. Reading some of the more negative reviews, I would say that those who wrote them may not have done their homework as to what to expect from San Jose. As they say, it is what it is...So some of the area surrounding the hotel,is not that attractive. I didn't feel unsafe and did a lot of walking in the area but did take a cab when coming home at night.

All in all, it is a good hotel - especially when you consider the price. I would stay there again.

  • Stayed: December 2013, traveled as a couple
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Thank raquel_z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2013

My First Trip To Costa Rica.....Staff Was Great, Clean Rooms Great Breakfast.....Definitely Will Stay again...I Waa Visiting In Rainy Season, But Location Was Great For Short Trips Out Between Rain Storms...

  • Stayed: October 2013
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1  Thank Anthony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013 via mobile

From the look of some of the pictures, you might think this is a classy hotel. It is not. It is rather a very good budget option, trying to look a little up-scale. Having said that, it is nothing wrong with the place. I booked on the net, thinking I got a good middle class hotel for a bargain, intending to move on to a budget option the next night. I ended up staying as this - at least in low season - is a good low budget hotel.

I paid 25$ a night w breakfast. And for that I got a clean hotel close to the city center. The staff are reasonably nice and helpful and like someone wrote: The lobby is very nice.

If you are not comfortable in Central American cities, do notice that the hotel is 2-3 blocks from the proper city center. I had no issues with security what so ever, and to me it felt like a safe enough area. But if it's your first trip, you might feel different.

All in all it was a good hotel for the price I got. But they claim the ordinary price to be twice that. At that rate I am not sure. It is not as good as in some of the pics, but was not a bad deal for what I paid.

  • Stayed: October 2013
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2  Thank Himself69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2013

Wonderful room for a great price. Excellent service from the very helpful bilingual girl at the front desk. Convenient to the main bus stations. Never felt unsafe, but it's in a more industrial part of town. Best for a short stay while doing tours to the surrounding area. Breakfasts in the restaurant upstairs were 'tipico' but groups can easily overwhelm the staff. Avoid the groups for the best time.

Room Tip: Go for a room on an upper floor facing the front for the best view.
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  • Stayed: July 2013, traveled as a couple
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Thank Glenn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2013

We walked in the hotel and was greeted by a nice, friendly, helpful woman at the check-in desk. However, we receieved our room keys and walked upstairs to our room and it smelled so bad!!! It was a musty, dirty smell that we could not deal with so we checked out the same day. The room is small and really basic and bare. (If you are stopping in San Jose for 1 or 2 nights, maybe but not for an entire week!!!) It is in a really suspect neighborhood; however, San Jose doesnt feel too safe altogether.. Police officers patrol downtown so you may want to book a hotel closer to the pedestrian walk. When I opened the door to the bathroom, it smelled even worse!! This is your warning...book at your own risk!!

Room Tip: Beware...it smells!!!
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  • Stayed: July 2013, traveled as a couple
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2  Thank SPECIAL S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

Good enough for a short stay. As the name says, you are in a cocoon- cool, comfortable enough with basic amenities. Room reasonably clean. Just think there should be at least one window you can open for natural ventilation, since there is no air condition but an overhead fan. Breakfast was satisfactory - the black beans and rice added a different "twist". The Wifi access is frustrating -only available in the lobby and even so, not always connecting properly.

In terms of the staff at the front desk and in the breakfast room, they are courteous and have a professional attitude. Thank you all for your hospitality.

Room Tip: Choose a room away from the roadway.
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  • Stayed: April 2013, traveled on business
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Thank samisevilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Jose Cocoon Hotel

Address: Calle Central, Avenida 9, San Jose 10110, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in San Jose
Price Range: $27 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — San Jose Cocoon Hotel 3.5*
Number of rooms: 44
Official Description (provided by the hotel):
Located in the heart of San Jose, Cocoon Hotel comprises a unique experience of relaxation and comfort in a pleasant atmosphere. Our guests enjoy a combination of exceptional service, good price and quality facilities. It is a great place for business trips, or a quick stay to see everything the city has to offer before exploring the country. Cocoon Hotel is located walking distance from the most important sites in San Jose, such as The National Museum (6 min.), The National Theater (3 min.) And The Pre-Columbian Gold Museum (4 min.); Also very close to the major bus stations of San Jose. ... more   less 
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Also Known As:
San Jose Cocoon Hotel Costa Rica

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