We just got back from a wonderful visit to Costa Rica that was completely arranged by Valle Dorado Tours, from hotels to transportation to day trips. We enjoyed every aspect of the tour Valle Dorado arranged for us. I was initially a bit wary about trying to arrange a trip with a travel agency completely by internet and email, but our communication with our agent Illiam was clear, quick, and simple. Illiam heard my preferences for a vacation that mixed adventure with two teen boys with ample relaxation time on the beach for mom, and accommodated them. All our connections and hotel accommodations were very nice. We especially enjoyed our stay at the Mountain Paradise Hotel in Arenal.
Of particular note, we want to give special kudos to our driver, Marvin, for being such a sweet and thoughtful guide on those long drives. He was always on time (or early!) and greeted us warmly, as if we were old friends. He drove quickly, but very safely, and we felt very secure in his care.
We also want to commend the Desafio Company adventure tours, that Valle Dorado arranged for us, for white water rafting, cayoneering, and zip lining. Every one of these tours was safe, exciting, great fun, and the guides were FANTASTIC.
Finally, I need to mention that my 13 y/o son lost my iPod Nano somewhere along the way. I emailed Illiam at Valle Dorado before we left the country and he immediately set out a search for it, and emailed me back within a day to say they had secured my iPod (that had been left in Marvin’s van!!) I thought for sure that treasured item with all my playlists was lost for good. We were very impressed with Valle Dorado's diligence and the honesty of it's staff to return it to us.
The Valle Dorado agency came recommended to us by two other families that we know, and we will certainly recommend it to others. They gave us a family vacation that we will always remember with great joy!