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Soluxe El Sesteo Hotel
Ranked #50 of 77 Hotels in San Jose
Reviewed November 29, 2012

You know, any time your interaction includes apologizing to the receptionist for having to interrupt him to get your key to your room, it's probably downhill from there. I've stayed at this hotel several times over the years, it's proximity to Sabana park, ARCR, and other services makes it pretty convenient; but since it's been purchased (presumably by a Chinese family since the sign includes such characters) it's gone downhill.
I booked a room, was quoted one price as a resident who had stayed before. Arrived, and was charged a higher price. Upon questioning it, was basically told, "Do you want your room or not?" Standing there as the taxi drove off, and my bags are piled on the floor... I guess I'll stay. About midway through the transaction, the phone rang. The desk clerk spent at least 8-10 minutes talking to the person on the phone, never once attempting to close out my transaction so I could get to my room, all I needed was my key, the paperwork was completed, the colones exchanged. So finally, he hangs up, hands us the key and we're dismissed. I asked him to turn on the jacuzzi, as it was cold, covered, and seemingly closed. They obliged. We went to our room (clean, acceptable) and were well assisted by a nice valet who apologized for the long wait at the counter.
We checked the jacuzzi on the way to dinner (6:30 or so) it was warming, but not quite comfortable. Upon returning a bit before 8:00 it was hot and ready to enjoy. I went in to ask the clerk to turn off the heater as we didn't want it getting hotter, as it obviously was still heating. He told me it was closed. I questioned this, and he said it closed at 8:00, it was now 8:10. I told him it was unusable earlier in the night, he said it was ready earlier but we left. I offered that it was indeed still on, we were not going to be loud, and since the hotel had seemingly only 1 other room occupied, might he allow us to use it. NOPE!
I later went down to ask him to call me a taxi in the morning for an early morning flight. Again, in the middle of him making the apppropriate notes, the phone rang. Again, I waited for him to get off the phone... eventually he puts his hand over the phone and says, "Do you need something?" I said I was waiting for him to finish to know if I had a cab scheduled. He rolled his eyes and says, i'll call in the morning. I asked for a wake up call, "No, we don't do those".
So... this will be the last time I stay here. There are so many better options in San Jose; better prices, amenities delivered and not just advertised, and far far far better service.

  • Stayed: November 2012, traveled on business
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4  Thank Janick2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 - 36 of 75 reviews

Reviewed October 10, 2012

I have stayed there several times and each time is a positive experience.
Breakfast is good, as well as the friendly staff.
convenient to dental clinics, in same neighbourhood.
Walking distance to some nice smaller restaurants.
Good for bus routes, and also has indoor parking if have a car to park.
Has a nice pool area, but we have not used the pool, although many vacationers seem to enjoy the huge pool.

Room Tip: generally prefer the ground floor rooms, and towards the back of the hotel.
  • Stayed: July 2012, traveled solo
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2  Thank islandwmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2012

The Registraion desk is manned by very friendly, knowledgeable and helpful young men. They will suggest interesting or exciting places to visit and order your tour or taxi or make reservations. They are fluent in English, so it's a relief when your Spanish isn't quite clear enough to explain your needs.
There are two stories to this Ushaped hotel with the pool and gardens in the middle. The mezzanine on one end contains a free (Take a book or leave a book) library, comfortable chairs, fresh coffee and juice, and free breakfast bar. The laundry facilities are here and guests frequently lounge and chat in the shady area. Rates are very reasonable and guests frequently return; you may make some good friends here. There is a computer for the guests' use and now free WiFi.

Room Tip: The main floor is closer to the pool, I have had a good sleep and found cleanliness in any of the ro...
  • Stayed: November 2011, traveled with friends
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2  Thank Donna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012

Used to be able to handle this place for a night. They have changed ownership and no longer allow a small pet which puts them off the map for us. Price is just OK, food poor, coffee weak, creepy ceilings that are hard to look up at, traffic very noisy, and easy to hear your neighbors.
Carpet that is old and weird to have in Costa Rica so nothing feels clean.

  • Stayed: September 2012, traveled on business
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1  Thank ChispitaNuevoArenal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2012

for staying in San Jose for one or two nights, it´s a good alternative. It´s not far from the center, you can walk easily within 15 min. Sometimes you hear a noise from a train but thats all noises you can hear.
The rooms and the surrounding is ok. Nice Poolarea but without a bar.
Point to highlight: very friendly staff.

  • Stayed: March 2012, traveled as a couple
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Thank Ragnar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2012

A good hotel in San Jose, if you only stay for a night. All in all is very average, nothing to write home about. Location is quiet, if you can overhear an occasional whistle of a train passing by. Small garden with a small pool, no bar, but a fridge with drinks.

  • Stayed: March 2012
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Thank lufthansi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2012

This apartment/hotel is about 20-30 minutes from the airport in San José. It looks like a warehouse from the outside, but is really very nice once you get inside. We have stayed here many times and each time, the hotel is a welcome relief from the noise and congestion of the city. The location is just right. It's a quick trip to downtown San José or the mall in Escazú. The large Sabana Park is a short walk, and there are many restaurants nearby. (Pizza Hut will deliver if you want to eat in)
The rooms are spacious and the kitchen is well equipped. The Pool and landscaping are beautiful and relaxing, and the free breakfast is a full and satisfying Tico breakfast, with fresh fruit, eggs, gallo pinto, bacon, juice, and great coffee.
The staff are always very friendly and English is spoken.
Go there. You will be surprised by its beauty and convenience.

  • Stayed: December 2011, traveled with family
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1  Thank badgett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Soluxe El Sesteo Hotel

Address: Sabana sur, 150 meters south from the Libreria Universal, San Jose, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #50 of 77 Hotels in San Jose
Price Range: $71 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Soluxe El Sesteo Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
Soluxe El Sesteo Hotel offers the service of lodging to companies, institutions and public in general in a familiar atmosphere, executive and secure. You will be able to make your plans of work and personal order. Near to interest places such as: Airports, Banks, commercial zones and at just 5 minutes of San Jose downtown. ... more   less 
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Also Known As:
Apartotel El Sesteo Hotel San Jose
Soluxe El Sesteo Hotel Costa Rica/San Jose

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