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“Good Hotel!”

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Casa Conde Hotel & Suites
Ranked #33 of 77 Hotels in San Jose
Reviewed June 21, 2014

Casa Conde is a good hotel under new management since my last visit. Good meals and safe property. Fair value! It has a great pool. The breakfast is a good Costa Rican experience. Access to shopping is easy.

  • Stayed: June 2014, traveled on business
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Thank kdraughon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Conde H, Gerente at Casa Conde Hotel & Suites, responded to this reviewResponded July 17, 2015
Google Translation

Buenas tardes Sr. Kdraughon, es de nuestro agrado saber que su estadía con nosotros fue una buena experiencia. Nos encantará recibirlo nuevamente.
Saludos.

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Reviews (324)
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78 - 84 of 324 reviews

Reviewed June 16, 2014 via mobile

We arrive at the Casa Conda very late at night after a stressful day of traveling. We walked the ought the arch into the dining and pool area which was all lit up with folded napkins and a buffet set out for us. That immediately made me feel so much better. The food is fantastic and the rooms are clean.

Stayed: March 2014, traveled with friends
Thank Sophia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Conde H, Gerente at Casa Conde Hotel & Suites, responded to this reviewResponded July 17, 2015
Google Translation

Buenas tardes Sra. Sophia F, nos alegra que su estadía con nosotros haya sido agradable, además que le gustarán nuestros platillos y que se sintiera cómoda en nuestras habitaciones.
¡Le esperamos nuevamente, feliz tarde!

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Reviewed June 7, 2014

Read other reviews of the Casa Conde and after staying here thought they were petty. I really enjoyed my stay here. I found the staff, attentive and eager to please. The wifi was fast and available in my room and in the dining room. I worked out at a small outdoor gym area that was clean and well equipped. I ate breakfast and dinner here and found the food tasty and well prepared. The breakfast was especially good- a nice selection of fresh fruit and eggs cooked to your preference. It was around a 8-10 dollar taxi ride to the central areas of San Jose. taxis were plentiful, safe and fast. I didn't mind staying at Casa which is away from the crowded and inner city. A huge group of American school kids were staying here as well. They seemed to be happy and well cared for. I'd stay here again.

  • Stayed: June 2014, traveled solo
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Thank nauclair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Conde H, Gerente at Casa Conde Hotel & Suites, responded to this reviewResponded July 17, 2015
Google Translation

Buenas tardes Nauclair, qué bueno que su estadía con nosotros fua agradable, que le gustó nuestro hotel, sus amenidades, la comida, y que además pudo disfrutar de todo lo que hay a nuestros alrededores.
¡Será un gusto recibirlo nuevamente!

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Reviewed June 4, 2014

This hotel is truly beautiful outside, lovely shrubbery and pool. Very helpful and courteous staff. The breakfast was very good. We stayed there at the beginning and end of our trip to Costa Rica. The rooms are large and adequate with two separate bedrooms, but need some work. A kitchenette was included. There were no filters for the coffee machine and utensils were sparse. On our first stay, the WiFi worked, but could not be received in our room on the second stay. The bathroom floor looked clean, but when we happened to spill some water on the floor, it became a sea of dirt. The second time we stayed, the bathroom window handle was broken off and it took some ingenuity on our part to get it shut when it started raining. The inside needs to be as carefully cared for as the outside.

  • Stayed: May 2014, traveled with family
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Thank Betsy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this reviewResponded July 3, 2017

Thank you for staying with us at Casa Conde hotel a while back.
We hope you visit us again soon. We look forward to your visit.

Best regards,
Randall Lara
General Manager

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Reviewed May 29, 2014

This hotel is a beautiful escape from the hustle and bustle of the city. A bit further from the airport with other hotels or the downtown life. To get to the Central Market and Museums, it was at least a $7 cab ride one-way. The rooms were clean for the most part but mold was all over the bathroom. The jacuzzi was a perfect way to end the day. We never actually swam in the pool but it looked nice and inviting. Our lower review comes from the noises that kept us up all night. We learned on our first night that our room was located by motorcycle/moped parking, there was a group of teens just hanging out right outside our room in the courtyard, and the room above us never slept. We heard their commotion all night, doors opening and closing, chairs being dragged across the floor, and finally at 3am we heard them zip up their luggage and roll it out. (must have had an early departure). Each time someone entered or left their room on our wing, the door noise and latch was so loud that my husband and I both woke up startled at different points of the night thinking that someone had entered our room! Add to that list the usual traffic noises and birds that were chirping by about 3:30am and we started off our Costa Rica Vacation in not the best of conditions. My advise for staying here, invest in good ear plugs!

Room Tip: We tried to upgrade our room but did not have any luck. Avoid the ground floor at all costs!!!!
  • Stayed: April 2014, traveled as a couple
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Thank 294LUV2TRAVEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this reviewResponded July 3, 2017

Thank you for staying with us at Casa Conde hotel a while back.
We hope you visit us again soon. We look forward to your visit.

Best regards,
Randall Lara
General Manager

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Reviewed May 29, 2014 via mobile

We stayed here at the end if a challenge, the rooms are spacious and clean, beds are comfortable but the staff weren't the most helpful in the world!

On the second day we were relaxing around the pool it there was only 4 sun beds so I sat on a towel on the floor! The staff didn't bring any sun beds out despite there being loads in storage!

Food was okay though and a nice choice for breakfast!

  • Stayed: April 2014
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Thank Danielle1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this reviewResponded July 3, 2017

Thank you for staying with us at Casa Conde hotel a while back.
We hope you visit us again soon. We look forward to your visit.

Best regards,
Randall Lara
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2014

I stayed here as part of a group travelling across Costa Rica, we opted to stay one night at the start of the trip and two nights at the end. The only reason for this was that it is located not too far from San Jose airport.
I don't believe that I have stayed in a hotel where the hotel staff make the guests feel so uneasy before. EVERY TIME I spoke to a member of staff at the reception I was interrupted by the staff member either answering the phone or dealing with someone else at the counter who speaks the local language (it must have just seemed simpler to
ignore me).

Try asking for more coffee or water at breakfast and you'll get it, but it won't be with a Smile!

On the last day we spent the day in the sun by the pool (as there's nothing to see on the outside of the walls) drinking beer and cocktails. We had ordered the drinks and placed them on various room numbers throughout the day as rounds were bought, this all seemed fine until checkout the next morning when the group was presented with one bill and left toms ort it out between themselves.

The rooms are basic but adequate, to sleep in. I was surprised by a lack of bottled water available in the room, no tea or coffee. If you want anything then get it yoursel, or be charged for it.

The food was awful, I have no idea what breakfast was supposed to be but it resembled playdoh. A group evening meal was also requested to celebrate our achievement, we were put in a quiet room, no music, lights on full, with the waiters patrolling the tables taking plates a away before everyone had finished (was someone in a rush to go Home?)

And lastly, unfortunately half of our group contracted an illness from this hotel, which meant we spent the night before flight home on the toilet. The flight home was very unpleasant as a result.

Stayed: April 2014, traveled with friends
1  Thank Andyluke2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge Z, Gerente at Casa Conde Hotel & Suites, responded to this reviewResponded May 29, 2014

Dear Guest

Thank you for choosing Casa Conde Hotel & Suites, we apologize for the inconvience that you had during your stancy in our hotel, we are going to take your comments very seriously in order to improve our services for future guests.

Best regards from Casa Conde hotel &Suites.
.

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Additional Information about Casa Conde Hotel & Suites

Address: Transversal 11 | Southwest side from Parque de la Paz, San Jose 68-2400, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in San Jose
Price Range: $78 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Conde Hotel & Suites 3.5*
Number of rooms: 110
Official Description (provided by the hotel):
Casa Conde Hotel & Suites is a Four Acre Colonial Village style hotel of 110 guest rooms located within a residential neighborhood where you will be able to share a cup of Costa Rican coffee with our Good Neighbor Package. Casa Conde Hotel & Suites is located 30 minutes from the Juan Santamaria International Airport and just 5 minutes from downtown San Jose where you will be able to enjoy spectacular plays in the National Theatre with our Cultural Package. ... more   less 
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Also Known As:
Casa Conde Apartotel & Suites San Jose Hotel San Jose
Casa Conde Apartotel And Suites San Jose
Casa Conde Apartotel San Jose
Casa Conde Hotel & Suites Costa Rica/San Jose

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