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“Nice place and friendly staff”

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Casa Conde Hotel & Suites
Ranked #33 of 77 Hotels in San Jose
Reviewed August 22, 2012

The staff at the hotel were very nice and helpful. The room was great it had two bedrooms a kitchen and living room with a washer and dryer. It was a deal for the price we paid. Breakfast buffet was included and had a nice variety of things including omlette station. Rooms and property were clean. Definately would stay again.

  • Stayed: March 2012, traveled as a couple
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Thank rlptf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge Z, Manager at Casa Conde Hotel & Suites, responded to this reviewResponded August 28, 2012

Hello dear friend "CT", we send you warm greetings from Casa Conde! It was our pleasure having you here at our Hotel. We are really thankful about your comment and pleased that your expectations were satisfied. In Casa Conde we try to give all our clients a unique costarican experience, not only for our facilities but also our service and staff's kindness. we look forward to your next stay so we can continue giving you the best of us...
Sincerely,
Jorge Zuñiga Mora.

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Reviews (324)
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128 - 134 of 324 reviews

Reviewed July 22, 2012

Casa Conde. What a place. Nice people nice atmosphere and over all a truly unique ¨hotel¨.
Casa Conde is home away from home. Each of the rooms happens to have a small living room a somewhat small kitchen and an enourmous bathroom plus 2 average size rooms for a total of 4 people per room. Does that make sense? in other words, the room that you get can hold up to 4 people. The ¨room¨happens to have its own A/C unit so as to keep everyone cool during those hot days in the capitol of Costa Rica. The temp here is of some 24 Celsius almost all year round.
The not so cool thing is that some ocasions there is no hot water so as a tip, once you have been given your mini house or room make sure that you do have some hot water in your room the other thing is that there are no elevators so if your hauling a good size piece of luggage it could make things for you a bit tiring púlling that heavy suitcase up the stairs.
Luckily for you there are bell boys. As for the place having a spa I do not recall and also it is not in the center of San Jose but in a small neighborhood that is o.k. not upper class nor low class it is an average type neighborhood

Room Tip: Any of the room are fine but the best ones are the ones close to the reception
  • Stayed: July 2012, traveled solo
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1  Thank Carlos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge Z, Manager at Casa Conde Hotel & Suites, responded to this reviewResponded August 28, 2012

Hello Mr. "Oznog", warmest greetings from Casa Conde Hotels.
First of all, we would like to thank your comment and your preference to our property.
Since the owners of Casa Conde are costarican, we always try to offer our clients the best treat and service and we really appreciate you mentioned that. About the hot water, we are renewing all the system to guarantee a none fail use. it is true we have no elevators but as you told, we always have bellboys happy to help you out if your are assigned to an upstairs suite. We are located just 2 miles away from downtown and we offer a free shuttle service to get there. Also, we have the Parque de la Paz just a couple blocks away, which is one of the biggest in San Jose.
We are glad you had a good time while your stay with us, we hope for your next stay to show you up our improvements and to receive not a customer but a friend.
Sincerely, Jorge Zuñiga M.

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Reviewed June 28, 2012

This is a multi-building hotel. We stayed there for 10 days on business (a group of 15). We had a great time. We were using one of the conference rooms for a training with coffee breaks served right outside in the garden. One night that we were working until late (almost midnight) they even brought dinner and served it in our conference room so that we didn't have to interrupt the training.
Everybody is very polite and helpful, always with a smile. And the food is really yummy! I think my best memory is having lunch by the pool while a traditional Trio was singing boleros right next to me!!!

Stayed: June 2012, traveled on business
2  Thank KellyMLnt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge Z, Manager at Casa Conde Hotel & Suites, responded to this reviewResponded August 29, 2012

Dear Ms. Kelly MLnt, greetings for you from Casa Conde Hotel & Suites.
We feel honored by your words, it is nothing but our purpose to achieve this satisfaction grade in all our clients. In Casa Conde we are meant to give an exceptional experience since the time you step into our property until you leave as another friend of our huge family, and make you feel like you are in home away from home it is our more important goal. We hope you had time to explore into our beautiful gardens, see the different types of orchids and rare plants we have, such as the Aristolochia which is also the biggest flower in Costa Rica; besides the Parque de la Paz that is less than one block away from our facilities.
Finally, we hope you come back to Casa Conde whenever you like to.
Sincerely, Jorge Zuñiga M.

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Reviewed May 12, 2012

The hotel is a large multi-building compound suitable for tours or anyone getting ready to go to the countryside. It is not advisable to walk the several miles into center city, so if you are here to visit downtown San Jose, you should stay downtown. They have attractively decorated the buildings including plantings with artwork. Food is good and the buffet is the one option that is not a little pricey. The white wine is fine, but they let the red wine sit out and it was starting to turn. My suite was large, including a full kitchen, but the cabinets were empty, not even a pen and paper in sight.

  • Stayed: April 2012, traveled with friends
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Thank JohnandLinda042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge Z, Manager at Casa Conde Hotel & Suites, responded to this reviewResponded August 29, 2012

Hello Mr. Jhon and Mrs. Linda, we hope you are doing great.
We would like to thank your for choosing Casa Conde for your last stay in Costa Rica.

Gladly we have read your review and really appreciate all your comments and advises, we will take them seriously into account. About the visit to Downtown, I have to let you know we are just 2.5 miles away from there and we offer a free shuttle service from and to the center, I apologize if you were not able to use it but I am sure you will next time. I am very proud to tell you that all the paintings, stained glasses and decorative artworks are made by local artists who we support.
I will speak with the Food and Beverages Manager to solve the wine detail, thank you for the tip.
Finally, we will take a look to the gabinets and make sure that there is a pen and note block in every room.
Now you know you have a home in Costa Rica, we awair for your next visit.
Sincerely, Jorge Zuñiga Mora.

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Reviewed April 9, 2012

nice clean apartment style, excellent for several day stay, 30 min from airport, good food at restaurant (bit expensive). nice jacuzzi for relaxing. beautiful pool area but there was a wedding reception the same day, friendly and helpful staff - called the airport when our bags didn't arrive when expected, would stay here again!

  • Stayed: March 2012, traveled with friends
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1  Thank chipsahoycookies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this reviewResponded July 3, 2017

Thank you for staying with us at Casa Conde hotel a while back.
We hope you visit us again soon. We look forward to your visit.

Best regards,
Randall Lara
General Manager

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Reviewed March 24, 2012

We spent the first and last nights of a 6-night Costa Rica tour at Casa Conde, arranged by Gate 1 Travel. After an evening flight and picking up a rental car, finding the hotel in the dark was a challenge. In retrospect, we probably should have stayed near the airport as it required driving about 30 minutes in busy traffic. That said, our stay at Casa Conde was very pleasant. The staff was exceptional and made us feel very welcome -- even a glass of fresh fruit juice upon arrival. Our rooms were large, actually apartments, with kitchen, living room, and even a washer/dryer. We appreciated being able to dry our suits after using the lovely outdoor jacuzzi. The breakfasts and one dinner were excellent, and the outside dining was very pleasant. The complex has nicely decorated grounds which create the atmosphere of a real hacienda.

  • Stayed: March 2012, traveled as a couple
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1  Thank Escambian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this reviewResponded July 3, 2017

Thank you for staying with us at Casa Conde hotel a while back.
We hope you visit us again soon. We look forward to your visit.

Best regards,
Randall Lara
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2012

The biggest problem we experienced was the limited airport shuttles available at the hotel. The shuttles do not begin until 630AM (which you still need almost an hour to get to the hotel in the horrible traffic). The website does not list the limited times of the shuttles, so beware if you have an early or late flight. The shuttle only runs every couple of hours as well. We booked the hotel thinking it would be a quick and easy shuttle ride to the airport for our early flight, but it was not so. The only other option to get to the airport was an expensive taxi ride - something like US $50.

The rooms were great, with a nice kitchen and bathroom. Clean. Like everywhere in Costa Rica, the beds were uncomfortable.

  • Stayed: January 2012, traveled with family
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1  Thank kelly b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CondeMgmnt, Gerente at Casa Conde Hotel & Suites, responded to this reviewResponded July 3, 2017

Thank you for staying with us at Casa Conde hotel a while back.
We hope you visit us again soon. We look forward to your visit.

Best regards,
Randall Lara
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Conde Hotel & Suites

Address: Transversal 11 | Southwest side from Parque de la Paz, San Jose 68-2400, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in San Jose
Price Range: $78 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Conde Hotel & Suites 3.5*
Number of rooms: 110
Official Description (provided by the hotel):
Casa Conde Hotel & Suites is a Four Acre Colonial Village style hotel of 110 guest rooms located within a residential neighborhood where you will be able to share a cup of Costa Rican coffee with our Good Neighbor Package. Casa Conde Hotel & Suites is located 30 minutes from the Juan Santamaria International Airport and just 5 minutes from downtown San Jose where you will be able to enjoy spectacular plays in the National Theatre with our Cultural Package. ... more   less 
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Also Known As:
Casa Conde Apartotel & Suites San Jose Hotel San Jose
Casa Conde Apartotel And Suites San Jose
Casa Conde Apartotel San Jose
Casa Conde Hotel & Suites Costa Rica/San Jose

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