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“Clean, Comfortable, Great Breakfast” 4 of 5 bubbles
Review of Aranjuez Hotel

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Aranjuez Hotel
Ranked #8 of 84 Hotels in San Jose
Certificate of Excellence
GreenLeadersPlatinum level
Albany, New York
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Clean, Comfortable, Great Breakfast”
4 of 5 bubbles Reviewed June 11, 2013

A very good value, in a quiet residential neighborhood in San José. This hotel has clean, comfortable rooms with firm beds and fluffy pillows. The shared bathrooms are clean, and an effort has been made to be environmentally friendly.

The rooms can be small-ish, but the common areas are vast and beautiful-- a gorgeous garden courtyard and amazing local art all over the walls.

The breakfast (included!) is a great value, with a variety of masterfully prepared fruits, vegetables, breads, pastries and other items all on buffet. There is also an egg station to get your eggs made to order, fresh delicious coffee and juice, and the ubiquitous Gallo Pinto.

The building is old and the walls are thin, so expect some noise from others walking around in the mornings.

Room Tip: Rooms away from the lobby area will be a bit quieter.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank worlando52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AranjuezHotelCR, Propietario at Aranjuez Hotel, responded to this review, June 12, 2013
Dear customer: We are glad to read that you have enjoyed your stay at Hotel Aranjuez and specially, our breakfast. Thank you for appreciating our environmentally friendly efforts. At the Hotel Aranjuez, we are always working in reinforcing our "sustainable policies". During the last month, we have been working in the connections of room’s bathrooms to the Plant Treatment. Also, in the next days, we are installing a special tank in order to capture the rained water. With this two projects and the collaboration of our staff and customers, we will reduce our impact over this critical resource. Once again thank you for your review and we hope to receive a new visit from you very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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890 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Salem, Oregon
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed June 7, 2013

Rooms vary somewhat in size and shape, but we enjoyed our stay (room 8) at the beginning and end of our trip to Costa Rica. Neighborhood is a mix of residential and hospitals with a few sodas nearby. Breakfast, as noted by others, is amazing.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Pbc315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AranjuezHotelCR, Propietario at Aranjuez Hotel, responded to this review, June 10, 2013
Dear guest: Thank you for your review. We hope you come back to Costa Rica and Hotel Aranjuez in the near future. Be sure that we will keep working out for innovating our services, especially our breakfast.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duncan, Ok
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 30, 2013

I recently stayed with a group of 18 people at Hotel Aranjuez. I had to make the arrangements at the last minute because our previous plans fell through due to poor business practices of our previous hostel. The staff at Aranjuez was very accommodating and helped me to easily make plans to stay there. They also extended a discount to me for booking such a large group. The hotel was wonderful and flexible to meet our needs. The location is wonderful, as it is easy to walk downtown from there. Overall, I have no complaints! I will be returning to stay there in the future!

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AranjuezHotelCR, Propietario at Aranjuez Hotel, responded to this review, May 31, 2013
Dear Paul: Thank you so much for your review. We are very proud of meeting all your needs in an efficient and warmth way. We will continue working hard.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed May 29, 2013

I'm a 28 year old female traveling solo for the first time in Costa Rica and needed a long term apartment with a kitchen to stay in. I needed some dental work done because North America is overpriced and quality and service is not good compared to Costa Rica. I chose Meza Dental Care, and was blown away by the work. I literally saved 60% on costs. It's been one week, and people are literally raving about my teeth!!

Anyways, Hotel Aranjuez was helpful from beginning to end. Jose answered all my emails while I was inquiring about rates. The staff were all great! The housekeepers, owner, chefs, servers, front desk staff all deserve 5 stars!

The hotel has two buildings. The long term apartments is literally right across the street, whereas, the regular hotel rooms are located where the main reception area is. There is always free coffee in the main reception area.

The long term apartments are secured with gates and camera surrounding the entire building. You need a key swipe to enter each time for the iron gates, the long term apartments has no receptionist. I paid $230 for a studio apartment, and everything was well stocked...except there was no sponge for cleaning dishes, dish towel, dish soap, and coffee filters, make sure you bring those if you plan on staying in the long term apartments. There was a full sized fridge, a coffee maker, a blender, 2 hot plates, microwave, pots and pans, dishes, cups, cutlery, knives, strainer, cutting board etc... but no dishwasher or toaster. Otherwise, there is plenty of hand towels and toilet paper. You are advised to bring your own towels, since they do not supply those for long term guests. Housekeeping came once a week, which was fine. The garbage bins are easy to find if you need to throw trash away. Did you know in Costa Rica garbage pickup is daily? People also recycle everything here, and Hotel Aranjuez keeps the place really clean. I could not find any hairs, dust, or dirt anywhere. Make sure you pay in cash, I don't think they take credit cards. Costa Rica accepts US dollars or colones. Make sure you call your bank to let them know you are traveling if you plan on using a credit card, or else it most likely won't work.

Since it is San Jose, except noise from outside....you can hear the trains, the dogs barking, cars zooming by and wind. The front door of the apartment needs to be fixed, it literally slams, it doesn't close softly, so the building kind of shakes. I asked them to fix it, but after one week, nothing was fixed for the door. I'm sure everyone can hear it. The door is made from glass and metal, so really loud slamming. There is also an elevator which is nice. San Jose is very old, so don't expect too many modern buildings. Hotel Aranjuez is probably the best when it comes to North American standards. Bring earplugs! No need to buy an electric converter, our plugs will work! I was also concerned about no A/C, but the building is very cool, so no need to worry!! There's a ceiling fan that helps a lot. It does get kind of chilly at night.

I was very happy with me stay, the breakfast buffet was $10 a day, but was amazing!! All local fruits like mangoes, watermelons, papayas, oranges, bananas etc...so much variety I didn't know which station to start at. The tap water was safe to drink, and never did get sick once. Mosquitoes are minimal but make sure to bring bug repellent.

The entire place is surrounded by plants, you literally feel like you are in the rainforest. The main building has tons of sitting areas, and the free wi-fi is strong. They also have lots of common areas to lounge around, and 2 computer kiosks. But no fitness facilities or pool/hot tub.

The neighbourhood is safe, but I don't recommend walking around at night. My local tour guide told me, and I agreed with his point. Watch out for high sidewalks and giant potholes, there are plenty everywhere. Lots of stray cats and dogs, but they don't seem to bother humans.

Anyways, hope this helps! Thanks again Hotel Aranjuez, I will return next time!

  • Stayed May 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JustBeingHonest85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AranjuezHotelCR, Propietario at Aranjuez Hotel, responded to this review, June 5, 2013
Dear customer: We are extremely proud that you have enjoyed our hospitality and considered your lodging experience with us as a “Perfect one”. : We much appreciate your detailed review. We are taking note of some issues pointed out by you that will help us to improve our service. Since now, we are implementing the following policies. The first one is to prepare a package including sponge for cleaning dishes, kitchen towel, dish soap, coffee filters and coffee. The idea is provide to our customers the option of requesting for this package at the moment of making the reservation. We must mention that many guests prefer to get everything they need in any of the “pulperías” (minimarkets), located just one block ahead, or at the Super-Market (6 blocks). About the towels, we provide one per person, but we charge for the extra ones. Besides, we are implementing special prices for our buffet breakfast for people lodging at the Apartments. We hope you keep your promise of returning soon to Costa Rica and to Hotel & Apartamentos Aranjuez. Thank you again for your helpful commentary and your concern in giving us ideas for improving our services.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tamarindo, Costa Rica
Level Contributor
85 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

We stayed here for three nights. Hotel is actually a row of older homes interconnected to create a hotel - very charming with garden areas in back. Breakfast was fantastic. As noted by some others, walls are thin and we sometimes heard neighbors talking or TV sounds, but we slept well as people generally were respectful of "quiet time" 10 pm - 6 am. Our "superior plus" room was comfortable with a seating area with a garden view and the rates were quite reasonable. They have some limited parking in locked, gated stalls, but you must request a parking space. The lobby staff spoke English and provided good service.

Two items that I feel could be improved upon:
1. Provide a hand towel in addition to shower towels.
2. Start brewing coffee around 6 am at the lobby coffee station.

The sun rises before 5:30 am and I was looking for coffee around 6 am. Breakfast is not until 7 am and they didn't brew coffee in the lobby until close to 7 am. Seems that it would be easy to start the coffee a while before the breakfast.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BillChuckS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AranjuezHotelCR, Propietario at Aranjuez Hotel, responded to this review, May 29, 2013
Dear guest: Thank you for your timely commentary. We regret the sound problem of some of the rooms. We have made many efforts in this subject, but as we mentioned in our web and in other reviews, our priority is to conserve the old charm of the five wooden houses. About the improvements you’ve pointed out, we inform you that we already took care of both of them. Once again thank you for your valuable feedback and we hope that you repeat your visit to Hotel Aranjuez in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, Costa Rica
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 27, 2013

We stayed in the "Casita Apartment" at Hotel Aranjuez for 5 months from Dec. 2012 to Apr. 2013. The 2-bed, 2-bath apartment was charming and spacious with a private outdoor garden.

Safety: We didn't have any problems with walking around during the day or early evening (we aren't night owls, so we can't speak to later at night). However, the hotel has a watchman/security person who is very attentive.
Service: Outstanding! The owner and staff members are consistently courteous, friendly, and accommodating.
Sleep Quality: Expect noise - car alarms, train whistles, and neighbours above - as there is no insulation. However, we stayed in the back room by the garden and wore ear plugs and we slept fine.
Cleanliness: The apartment was cleaned 2 times per week, including fresh linen. There was an issue with termites at the end, which the hotel was addressing when we were leaving.
Facilities: The kitchen is adequately equipped, including a stove. However, be aware that there is no oven if you have any need for baking.
Location: Less than 10 minute walk to downtown; two-minute walk to Saturday morning Organic Farmer's Market; fifteen-minute walk to the expansive Guadalupe Market (Saturday mornings).

Stayed April 2013, traveled as a couple
Helpful?
Thank Celine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AranjuezHotelCR, Propietario at Aranjuez Hotel, responded to this review, May 29, 2013
Dear Celine: We much appreciate your commentary, specially the nice words addressed to our staff. We all keep good memories of you! During the five months you spent with us, we enjoy sharing your efforts in learning Spanish. For keeping the old days charm of “the Casita”, we were obligated to sacrifice the insulation. Our top priority is recuperating the architecture heritage. For this reason, no wooden wall or floor is removed if is not strictly necessary. Once again we thank you for staying with us and we hope you repeat the experience pretty soon. We wish you the best back to Canada!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed May 26, 2013

This hotel was amazing! It was very quiet and decently close to the downtown area. The building itself was interesting to navigate and I spent a little time exploring where all the rooms were. It had a lot of old world character and I found several spots worthy of photos. The bathrooms in the rooms were very nice and clean. I slept extremely well here and I felt very comfortable. I would definitely recommend you stay here!

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HopeGracePeace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AranjuezHotelCR, Propietario at Aranjuez Hotel, responded to this review, May 29, 2013
Dear customer: We are very proud that you have had an “amazing” lodging experience at Hotel Aranjuez. Your commentary has been very stimulated for all of us. Thank you for valuate all our efforts! We’ll keep the hard work to be one of the best options in San José. ¡Hasta pronto!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aranjuez Hotel

Property: Aranjuez Hotel
Address: 19th Street, Avenues 11 & 13, San Jose 2070, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#3 Best Value Hotel in San Jose
#3 Green Hotel in San Jose
#7 Family Hotel in San Jose
#7 Romantic Hotel in San Jose
#10 Business Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aranjuez Hotel 3*
Number of rooms: 35
Official Description (provided by the hotel):
Hotel Aranjuez is located in San Jose and is surrounded by a tropical garden. Free breakfast buffet, free WiFi access and free private parking are available. Each room here features an authentic historic decor and will provide you with a cable TV, an outdoor seating area and a private bathroom with a bath or shower and a hairdryer. All rooms have a desk and a safety-deposit box. Our wonderfull Breakfast Buffet is also included. At Hotel Aranjuez you will find a 24-hour front desk, a garden and a terrace. Other facilities offered at the property include a tour desk, luggage storage and laundry facilities. The property offers free parking. The hotel is 1.1 km from Pre-Colombian Gold Museum, 1.2 km from National Theatre of Costa Rica and 1.4 km from Metropolitan Cathedral. Juan Santamaria International Airport is 16 km away. ... more   less 
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Also Known As:
Aranjuez Hotel Costa Rica/San Jose

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