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Reviews (304)
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All reviewsfront deskhand soapcosta ricaboutique style hotelnice hotelrestaurant servicenight's sleeppublic busseparate nightsjunior suitebus stophotel is locatedfree shuttle to the airportrooms were very cleanminutes from the airportcoffee makerthe ground floor
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Reviewed January 6, 2013

Great hotel for travellers I stayed here for one night and I wished I could have stayed longer. Nice restaurant and lounge area. The rooms were modern, clean and had great beds with soft pillows. Bathrooms were spacious and modern. Very good would recommend it for all travellers. Free use of computers with Wifi in the lobby.

Stayed: March 2012, traveled solo
1  Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RincondelValle, Gerente at Rincon del Valle Hotel & Suites, responded to this reviewResponded July 17, 2013

Dear Lisa, thank you for your comments and we are very pleased to see that you had a wonderful stay. It makes all of us feel good when a client leaves and takes a good memory of the country and of our hotel with them. As you stated in your message, Wi-Fi is free with a broadband of 10 megabytes free in all rooms and common areas.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2012

Two nights here went by quickly, but not necessarily because of the quality of the hotel.

If you're looking to spend time in San Jose, don't stay here; it's quite a ways off from the center of town. The room was fine - although it was the first place we stayed on our honeymoon, and they somehow had us booked into a room with two double beds. That got fixed quickly, and they brought up complimentary glasses of wine for us.

In general, we've been referring to this as the "Best Western of Costa Rica." It's nice, but in a country with so many amazing resorts and hotels, "nice" doesn't really make the grade.

Room Tip: Most rooms are the same. You're better off on the first floor, but much of your experience will take place outside the room (otherwise you're in trouble!).
  • Stayed: December 2012, traveled as a couple
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Thank Josh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2012

Rooms are spacious and clean, with wifi coffee making facilities and satellite tv. You can walk through the park to centre takes 35 mins. Breakfast is ok, not fantastic choice we were there as part of a tour wouldn't be my first choice if returned to Costa Rica

Room Tip: Room 121 next to gym and you can hear the treadmill avoid!
  • Stayed: November 2012, traveled with family
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1  Thank Sally-anne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2012

Having stayed a while at this hotel, I can unequivocally say it is a better option in San José. The rooms were comfortable, fairly clean (with the occasional long stray hairs left behind by the maids), the A/C was working fine, and it was easy to get a taxi to/from to anywhere... BUT... there were also a few problems.

The shower pressure was beyond poor. I had to unscrew the shower head from the pipe in order to get any pressure, and even with the head of the shower removed, it was still difficult to get a good shower. If you plan to take a shower on your trip, then don't stay here.

There's one particular woman working at the reception who is very sour. I'm not sure why she has a job there, perhaps she is with the management, and, if that is true, then she is ruining the reputation of the hotel. Hopefully she'll leave and relocate to the jungle, somewhere deep inside without a mosquito net.

And speaking of insects, other problems as follows:

The restaurant was infested with fruit flies. The bread, fruit, jam, you name it, all covered in flies. Absolutely gross.

The "gym" in this hotel is a corner located under a flight of stairs, with 3 pieces of non-functioning equipment, next to a hot, humid, outdoor jacuzzi.

The internet terminal in the lobby did not work during my stay.

The safes in every room can be opened by the universal default master code, which I won't mention here in order to protect the current guests of the hotel, but such carelessness by the management is a safety risk, and it is definitely a bad idea to store your valuables at this hotel.

Conclusion: Find an online deal for this hotel; it's not worth full price. It can be a better alternative to many hotels in San José as it is in a fairly safe area, you can go outside and walk around during the day, and it's not too far from anything by taxi. Most of the staff were friendly and accommodating.

Room Tip: Second level is a better option.
  • Stayed: October 2012, traveled on business
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2  Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2012

Nice hotel for our 1 night stay, however it is NOT where Trip Advisor shows it on the Map. Not even close. It is approximately 300 meters south of the Football stadiumon Calle Lang behind the Nikklas restaurant. The staff could not give me directions over the phone when I was 9 blocks away. Overall the hotel was good with a very good breakfast and secure parking.

Room Tip: We were on the second floor. No elevator
  • Stayed: October 2012, traveled as a couple
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Thank vballmdbkr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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