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“Sweet and sour.” 2 of 5 bubbles
Review of Rincon del Valle Hotel & Suites

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Rincon del Valle Hotel & Suites
Ranked #33 of 84 Hotels in San Jose
USA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Sweet and sour.”
2 of 5 bubbles Reviewed November 6, 2012

Having stayed a while at this hotel, I can unequivocally say it is a better option in San José. The rooms were comfortable, fairly clean (with the occasional long stray hairs left behind by the maids), the A/C was working fine, and it was easy to get a taxi to/from to anywhere... BUT... there were also a few problems.

The shower pressure was beyond poor. I had to unscrew the shower head from the pipe in order to get any pressure, and even with the head of the shower removed, it was still difficult to get a good shower. If you plan to take a shower on your trip, then don't stay here.

There's one particular woman working at the reception who is very sour. I'm not sure why she has a job there, perhaps she is with the management, and, if that is true, then she is ruining the reputation of the hotel. Hopefully she'll leave and relocate to the jungle, somewhere deep inside without a mosquito net.

And speaking of insects, other problems as follows:

The restaurant was infested with fruit flies. The bread, fruit, jam, you name it, all covered in flies. Absolutely gross.

The "gym" in this hotel is a corner located under a flight of stairs, with 3 pieces of non-functioning equipment, next to a hot, humid, outdoor jacuzzi.

The internet terminal in the lobby did not work during my stay.

The safes in every room can be opened by the universal default master code, which I won't mention here in order to protect the current guests of the hotel, but such carelessness by the management is a safety risk, and it is definitely a bad idea to store your valuables at this hotel.

Conclusion: Find an online deal for this hotel; it's not worth full price. It can be a better alternative to many hotels in San José as it is in a fairly safe area, you can go outside and walk around during the day, and it's not too far from anything by taxi. Most of the staff were friendly and accommodating.

Room Tip: Second level is a better option.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Sam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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240 reviews from our community

Traveler rating
    98
    94
    32
    10
    6
See reviews for
28
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
California
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 25, 2012

Nice hotel for our 1 night stay, however it is NOT where Trip Advisor shows it on the Map. Not even close. It is approximately 300 meters south of the Football stadiumon Calle Lang behind the Nikklas restaurant. The staff could not give me directions over the phone when I was 9 blocks away. Overall the hotel was good with a very good breakfast and secure parking.

Room Tip: We were on the second floor. No elevator
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank vballmdbkr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
175 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed October 25, 2012

Very comfortable and accommodating, with tropical greenery "mini-gardens" brightening up the halls. Beds were fine, lighting adequate, and bathroom clean. But our room could have used a vacuuming, as the same long black hairs were on the carpet both days of our stay. An ATM around the corner didn't work for me, and the front desk was unable to convert $20 American - otherwise, they were very efficient. Breakfast choices included good muesli, good cheese, and of course, excellent coffee. If its location is close enough to the airport for you, it is a good value.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Midwestadvocate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dresden, Germany
1 review
5 of 5 bubbles Reviewed September 7, 2012

Excellent! Charming hotel with very friendly personal, large rooms (and bath-rooms), clean and well furnished in,modern style, windows directed to internal patios equipped with tropic plants, very calmly. We staid there for 4 days and were very pleased with service and installations: Excellent breakfast, very good cuisine for lunch and supper (both local and international dishes), other small restaurants and cafeterias may be found in the close neighbourhood. Situated in a residential neighbourhood close to the metropolitan park of La Sabana and the campus of the university of La Salle, downtown San Jose with its sights and museums is at a walking distance of 30 minutes or may be reached by bus within 5 minutes (bus stop 150 m from the hotel, fare 160 Corones per person). The worth-seeing La Salle Museum of Natural Sciences is found at a distance of only 300 m from the hotel and gives particularly a very impressive overview about the fauna of Costa Rica. A large supermarket with an ATM that accepts European Maestro-cards is found at a distance of 400 m.

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Clemens L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed September 6, 2012

We stayed twice at this hotel during our 3 weeks in Costa Rica and had a pleasant stay both times. The rooms are very clean and comfortable. The restaurant is pleasant and the staff were extremely kind in dealing with our special requests for our jet lagged young children. Breakfast is good too. What really struck us was the extremely courteous and helpful attitude of the front desk staff. Alan, in particular was extremely helpful is helping us sort out a problem we encountered with the car we had reserved - which was never delivered. He went out of his way to find us a 4 wheel drive within 12 hours (on a Sunday) so that we could keep the holiday schedule we planned. Thanks to him, our trip was not delayed, and we had a wonderful time in Costa Rica!

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank YBall815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
121 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 bubbles Reviewed August 7, 2012

My wife and I stayed here on the first and last nights of a trip to Costa Rica. The rooms are rather dark - neither of ours had windows, but were adequately clean and stocked for the most part.
The attitude of the staff varied from very pleasant and helpful, to disinterested, to quite rude. The bell hops were very helpful and looked for ways to watch out for us as did most of the people at reception. There was a business group in the restaurant the one night we ate there, and the waiter seemed to forget we were there. The food was quite good, though.
One person at reception, when we told him that my wife's skin seemed to be a little sensitive to the liquid soap in the room and asked if they had any bars of soap told me this: "We don't have any, so if you want a bar of soap, there is a store about 5 blocks down the street and you will have to walk down there and buy it yourself." Perhaps there was some cultural misinterpretation on my part, but this seemed a little unnecessary.
We were only there a short time each of the 2 nights, but this would not be my first choice should we return to San Jose.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billund, Denmark
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed July 5, 2012

the hotel is ice and not big and crowded, the rooms are nice and big with everything you need - the breakfast was good with gallo pinto and we enjoyed some nice sushi for lunch one day. the only thing is that you are far from the centre but we had a good walk in and a cheap cab ride back. we rented a car and it was easy to find the hotel leaving and enetering san jose. good service, clean big rooms, good wifi in rooms, nice food - we liked it. the three fitness machines and the little tub in the public area was not something you feel liek using - not secluded enough and not big enough.

  • Stayed May 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AmanDK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rincon del Valle Hotel & Suites

Property: Rincon del Valle Hotel & Suites
Address: Calle Lang, San Jose 10110, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in San Jose
#11 Romantic Hotel in San Jose
#11 Family Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Rincon del Valle Hotel & Suites 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Strategically located near La Sabana Metropolitan Park, the heart of the city of San Jose, you will find Rincon del Valle Hotel and Suites, ready to offer you a comfortable and friendly environment where guests can enjoy themselves of the peacefulness and security of the area. The Hotel is located just 1.2 Miles from downtown San Jose and 10 miles from Juan Santamaria International Airport. ... more   less 
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Also Known As:
Rincon Del Valle Hotel San Jose
Rincon Del Valle Hotel And Suites
Rincon Del Valle Hotel & Suites Costa Rica/San Jose

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